Assistant Nurse Manager - Hospice

apartment Cleveland Clinic location_onCleveland, OH, US

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At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Assistant Nurse Manager - Hospice

Location

Independence

Facility

Business Operations Center

Department

Hc Hospice Office-Center for Connected Care

Job Code

T98836

Shift

Evenings + Call

Schedule

12:00pm-9:00pm/10:00am-7:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As an Assistant Nurse Manager in Hospice, a caregiver in this role will work in a hybrid model that includes time in the field, remote work, and occasional office presence. The role is evenly split between patient care and administrative responsibilities, allowing caregivers to build meaningful, ongoing relationships with hospice patients while also supporting daily operations. Field work includes caring for a consistent hospice patient population, while administrative duties include serving as manager of the day, directing field operations, handling escalations and complaints, and supporting STNAs, triage nurses, and hospice RNs. Additional responsibilities include managing evening nurse scheduling for both east and west teams, approving PTO, participating in committees and quality initiatives, leading new hire council classes, completing supervisory visits, and participating in an on-call rotation to support evening and night coverage.

A caregiver in this role will work Monday through Friday from 10:00am to 7:00pm including every 6th weekend and 1 holiday per year.

A caregiver who excels in this role will:

Provide direction and support to the clinical field staff. Supervise starts of care, resumptions of care and routine visits.
Conduct assessment of patient's needs, and initiates nursing care plans.
Evaluate and document patient progress.
Facilitate the planning, implementation, development, and evaluation of nursing programs, initiatives, and objectives for the geographic area.
Assist with the development and implementation of policies and procedures to ensure efficient and effective delivery of health services.
Serve as a liaison between the nursing leadership, staff, and other areas within the organization.
Identify and resolve issues affecting the delivery of patient care services.
Oversee nursing personnel and patient care providers to ensure quality of care.
Anticipate and resolve patient care issues.
Ensure continuity of patient care by actively participating in and facilitating communication and collaboration among and between department staff and other departments re: operational issues.
Review major operational patient care issues with the nursing leadership.
Provide ongoing clinical evaluation of nurses and other direct and indirect patient care providers in assigned area.
Counsel employees on performance issues, administers initial corrective actions, collaborates in monitoring attendance issues.
Alert nursing leadership of significant clinical or other performance issues.
Participate in interviewing, selecting, and appraising the performance of employees.
Monitors the adherence to EEO/AAP goals and guidelines.
Administer Nursing Institute, departmental and CC policies and procedures.
Monitor daily clinical operations (patient flow, staffing, supplies, etc.). May prepare schedule of work assignment assuring adequate coverage on all shifts.
Participate in and supports quality improvement projects, outcomes studies and research initiatives; participates in department and committees as assigned.
Assist in orienting new personnel, continuing education, and in-service educational programs.

Minimum qualifications for the ideal future caregiver include:

Graduated from an accredited school of professional nursing
Bachelor's degree in Nursing
Current licensure as a Registered Nurse in the State of Ohio
Basic Life Support (BLS) through American Heart Association or the American Red Cross certification required
Valid Ohio Driver’s license upon hire; per policy 8-175 thereafter
Must have reliable transportation and proof of automobile insurance coverage with 100,000/$300,000 coverage upon hire; per policy 8-175 thereafter
Two years of recent clinical nurse experience

Preferred qualifications for the ideal future caregiver include:

Two years in specialty (home health, hospice)

Physical Requirements:

Requires full range of body motion including handling and lifting patient, manual and finger dexterity, and eye-hand coordination.
Requires standing and walking for extended periods of time.
Requires corrected vision and hearing to normal range.
Requires working under stressful conditions and irregular hours.
Exposure to communicable diseases and/or body fluids.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required

Keywords: ANM, assistant nurse manager, nurse leader, charge nurse, hospice, palliative care, flexible, autonomous

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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