Program Manager (RN), Cancer Destination Service Line (1 Year Fixed-Term/Benefited)

apartment Stanford Health Care location_onPalo Alto, CA 94304, US

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 10 Hour (United States of America)

This is a 1 year fixed-term role and benefited.

This is a Stanford Health Care job.

A Brief Overview
The RN Program Manager, Cancer DSL supports the Cancer Destination Service Line by planning, monitoring and managing program(s)/project(s) from inception through maintenance and completion, by leading design, planning, tracking, reporting, and maintaining program(s)/project(s) endeavors that support the strategic goals of the department. Utilization of data analytics, lean six sigma project management tools, financial analytics tools, and software program adaption for operational and management.

What you will do

Defines project scope, goals and deliverables that support Cancer Network strategic business goals in collaboration with the cancer care service medical directors and various stakeholders.
Manage program design and structure for department's key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.
Functions in the role of clinical leader to promote, develop, and assist with fostering shared decision making, innovation and excellence in nursing practice throughout the organization.
Guide programmatic development for large strategic and cross-functional improvement programs for Cancer Network and Cancer Destination Service Line with [priority placed on infusion services and support o EPIC Beacon.
Manages, assesses, and documents project scope and program utilizing standard A3 template.
Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects. Utilizing Lean six sigma tools and other project management programs and methods.
Manage program design and structure for Cancer Network’s key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects.
Foster collaboration and coordination between the school of medicine, Stanford Health Care, University Healthcare Alliance, and Valley Care cross-functional, multidisciplinary teams to drive key strategic initiatives forward.
Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department and facilitate strategic changes in project scope or assignment across the team.
Design effective hand-offs and exemplary care coordination through information technology tools and process improvement.
Coach and mentor staff through the change process and cycles of continuous improvement
Works with various departments and physician groups within the cancer network develops relationships with key stakeholders and understands their departmental workflows.
Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
Creates software programs or dashboards to monitor operational and financial metrics for cancer care service programs, and cancer centers and clinics in the bay area.
Provides leadership, coordination and support to all team members.
Captures and performs analysis of actionable accurate performance data. Develops process to display and communicate results of programs throughout the system as appropriate.
Independently uses and applies in-depth knowledge and experience in the area of nursing clinical affairs on projects that typically impact the Cancer DSL.
Develops and oversees the implementation of new integrated clinical programs and processes for the Cancer Network and Services.

Education Qualifications

Bachelor's degree in Nursing from an accredited college or university.

Experience Qualifications

Five (5) years of progressively responsible and related work experience in nursing, performance improvement, program development, data analytics, healthcare financial analysis and management, project management

Required Knowledge, Skills and Abilities

Ability to act as both a thought leader and operational expert around process and service transformation and integration.
Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written and verbal communication.
Ability to establish and maintain effective relationships with widely diverse groups and gain their cooperation.
Ability to manage multiple changing priorities in a fast-paced environment and work effectively in a team or independent setting.
Ability to plan, organize, and prioritize to meet deadlines, balancing SHC strategic goals with department objectives and service standards.
Ability to provide leadership, mentorship and influence others.
Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques
Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project Outlook, and Research, Epic and Beacon platforms if appropriate for project work

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $74.73 - $99.04 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Share this job

Related Jobs

Manager/Supervisor

Other

NURSE MANAGER

apartment AHMC Healthcare location_onBroadmoor, CA

Overview The Nurse Manager is responsible for assisting the Administrative Director in providing overall leadership and direction for the units or areas of responsibility, and for creating an environment that fosters collaboration among the team to achieve operational and clinical excellence. This will be achieved through the following activities: Participates in the selection and development of staff to achieve high performance; performs all probationary and annual evaluations; works collaboratively with physicians to develop methods for improving the quality of care; works collaboratively with department leadership to achieve quality, fiscal and patient experience goals and expectations. The Nurse Manager assumes responsibility and accountability for the quality of nursing activities and staff functions during the shift. Effectively directs nursing personnel and utilizes time, equipment and other unit resources to ensure the daily operation of the unit. Continually assesses care, monitors unit operations, and directs staff to make immediate changes to accommodate patient needs. Performs direct patient care, only when necessary, and within scope of practice Responsibilities Principal Accountabilities  Assumes responsibility and accountability for unit operations, including but not limited to:o Patient Safety initiativeso Quality standards and outcomeso Patient Experience strategies o Competency and clinical performance of nursing staffo Productivity management Oversees coordination of patient care, working with the Case Manager, as evidenced by:o Identification of appropriate patient admission/discharge/transfer (ADT) at beginning and end of each shift.o Identification and necessary facilitation care to accomplish the plan for the dayo Ensures preparation for and participation by nurses in Care Coordination rounds  Evaluates clinical performance of all unit staff under oversight of Administrative Director. Manages the unit based clinical competency program utilizingappropriate educational resourceso Assists with hiring decisionso Oversees new hire orientation to maximize the orientee’s learning experience. Assist the preceptor to find optimal learning situations.Facilitates developmental plans, as needed, to address opportunities to improve o Daily clinical observation of clinical staff’s performance during and after orientation is finished, including review of documentation to ensure regulatory and quality standards are met. o Continuous review of clinical competencies for key diagnostic categories, including, but not limited to: Core Measures (i.e. Stroke, SCIP, Immunizations) Harm indicators (i.e., CAUTI, CLABSI prevention) Pain Management Wound/Skin Care Restraints NPSGs Falls  Ensures floats, travelers, and registry personnel are oriented to unit routine. Serves as a resource and monitors their compliance with Seton patient care standards.  Responsible, with Administrative Director, to assure optimal quality of care and patient satisfaction by:o Making rounds on each patient every shift.o Discussing patient satisfaction with patients and/or family members.o Ensuring resolution of issues and communicating necessary information between shifts, staff, and units/floors.o Coaching nursing staff to anticipate patient’s needs by listening to patient/family concerns and providing explanations regarding care and treatment o Assessing pain control of patient’s and pro-active medication culture of unit.  Assists the Administrative Director to manage the unit communication process by:o Identifying unit operation topics for staff meetingso Utilizing communication book and Visibility Board (Vis-walls) Manages appropriate patient care assignment based on the competency of staff, acuity of patient and continuity of care.o Makes shift assignment at beginning of shift. Changes assignment as necessary to meet patient needs.o Maintains working knowledge of daily patient care needs by listening to report and rounding of all patients on unit. Focuses on desired outcomes and critical data/events to facilitate unit operations.o Facilitates unlicensed assistive personnel to support patient care delivery for the assigned team.  Serves as a primary communication resource for physician interaction for the unit. Facilitates the RN implementation of the plan of care for patients through effective communication with the health care team. Manages shift productivity every 4 hours including, but not limited to, staffing for ADT, midnight census and sitter utilization Clinical Effectiveness  Using the clinical effectiveness model, leads improvement efforts that improves clinical outcomes, patient safety, patient satisfaction and appropriate resource utilization. Maintains and administers the Seton Operation System for continuous monitoring and improvement of the quality of care and services provided. Responsible for monitoring daily compliance to standards of care, operational, and regulatory requirements. Promotes a culture of safety, continually evaluating the delivery of care and services that result in eliminating harm. Regulatory Compliance  Monitors compliance with all applicable external agency regulations. Ensures compliance with all personnel to safety standards, Hazardous Materials Management program, Universal Precautions, and Infection Control. Human Resource Management  Demonstrates sound management and leadership principles. Promotes employee growth and development through effective use of resources. Uses effective interviewing skills to hire qualified and compassionate staff. Coaches for success and uses progressive counseling for sub-standard performance. Demonstrates awareness of and ability to apply knowledge of current developments in healthcare. Accountability  Performs active daily management to ensure that operations are efficient and achieve a state of continual regulatory readiness. Set and holds standards for performance, patient care delivery, and department operations.  Maintains confidentiality of all patient and hospital related communications, documents, and records. Maintains clinical and management skills and expands knowledge base.  Performs required duties in accordance with prescribed hospital policies and procedures. Maintains a positive attendance record and is prompt in reporting to work. Assesses personal learning needs and utilizes available resources in selfdevelopment to address learning opportunities.  Demonstrates active listening skills and treats all contacts with dignity and respect. Accomplishes objectives within prescribed time frames by prioritizing and organizing workload. Ability to work under stressful situations while maintaining a positive attitude. Qualifications QUALIFICATIONS/JOB REQUIREMENTS:EDUCATION: Bachelor degree in Nursing or in progress of obtaining BSN. Master’s Degree preferred. EXPERIENCE:  At least one year of supervisory experience required or at least 3 years of charge nurse experience. CERTIFICATIONS/LICENSURE:  Current California Registered Nurse License. Certification in area of specialty preferred. Current BLS/ ACLS through American Heart Association OTHER SKILLS, ABILITIES & KNOWLEDGE: Effective written and verbal communication skills; able to communicate with variousindividuals both inside and outside the organization; and able to understand andcreate reports/presentations/proposals. Proficient with computer systems including but not limited to MS Office.

Manager/Supervisor

Full-time

RN Supervisor (Registered Nurse)

apartment Alameda Healthcare & Wellness Center location_onAlameda, CA

RN Supervisor (Registered Nurse) is a licensed professional nurse directly under the supervision of the Director of Nursing Services. The RN Supervisor (Registered Nurse) is to assist the planning, organizing, developing and directing of nursing service to assure that the highest degree of quality resident care can be maintained at all times. RN Supervisor (Registered Nurse) QUALIFICATIONS • Graduate of an accredited school of nursing. • Current nursing licensure in the state in which practicing. • At least one year of experience in supervision. • Strong qualities of leadership, communication and organizational skills. • Ability to communicate effectively in English through both speech and writing. • Possess mental, emotional and physical health. RN Supervisor (Registered Nurse) GENERAL DUTIES AND RESPONSIBILITIES: GENERAL • Assure that residents have a clean, safe, orderly and comfortable environment. • Initiate resident Plans of Care on admission. • Assist in implementing recommendations from consultants and the Quality Assurance team as directed by the Director of Nursing Services. • Assist in developing, reviewing, revising an updating resident Plans of Care for individual residents. • Ensure that notification is given to the resident’s attending/alternate physician, as well as the resident’s legal guardian/representative, when the resident becomes critically ill, injured, etc., or has a significant change in condition as outlined within our established policies. • Review complaints and grievances form families and notify the Director of Nursing Services as necessary. • Evaluate emergencies and assist in implementing emergency measures. • Assure that the unit area is maintained in a clean and safe manner for resident comfort and convenience, by ensuring that necessary equipment and supplies are maintained to perform nursing care. • Assist in notification of physician of any resident incidents/unusual occurrences. Ensure that the Accident/Incident Report forms are filled out and completed on all such occurrences and such information charted in the resident’s medical record as outlined in our established policies and procedures. • Assist the Charge Nurse on investigation of alleged abuse or unusual occurrence as outlined within our established policies and procedures. • Start and monitor intravenous medication as ordered. • Assist the Charge Nurse and other nursing personnel in performing nursing procedures as necessary. • Assist the Charge Nurse in admitting, transferring and discharging residents. • Assist in correcting findings and deficiencies from the Department of Health Services, Consultants, and the Quality Assurance Team. RN SUPERVISOR – Cont’d. Job Descriptions Manual • Assist in completing restraint assessments, pain assessments, oral assessments, psychotropic assessments, bowel and bladder assessments and I & O weekly evaluations. • Assure that all nurse’s notes are charted in an informative and descriptive manner that reflects the are provided as well as the resident’s response to the care. • Attend and participate in staff meetings and in-service classes. • Others as may become necessary and appropriate or as may be directed by the Director of Nursing Services or Administrator. SUPERVISION • Make resident rounds to ensure appropriate care is being rendered, identifying and making corrections as necessary. • Meet with nursing personnel to assist in identifying and correcting problem areas and/or the improvement of resident care. • Assist in making rounds with the attending physician as necessary. • Assist the Charge Nurse in revision and distribution of assignments in case of nursing shortage. • Assist in the supervision and direction of nursing personnel. • Participate in disciplinary action and evaluation of nursing personnel. CONSUMER SERVICE • Presents professional image to consumers through dress, behavior and speech. • Adheres to Company standards for resolving consumer concerns. • Ensures that all resident rights are protected.

School

Contract

School Registered Nurse | San Francisco, California

apartment Sunbelt Staffing location_onSan Francisco, CA

Provide essential healthcare support as a Certified School Nurse serving multiple elementary schools within a K-12 district located in San Francisco, CA. This part-time contract opportunity offers a valuable role in managing student health needs, completing 504 plans, and delivering nursing care on site at various school locations throughout the school year. Key Responsibilities: Serve as a district nurse supporting four elementary schools on a part-time basis (15-20 hours/week, 3 days per week) Deliver comprehensive nursing care, assessing and addressing student health concerns Develop, implement, and monitor 504 health accommodation plans in collaboration with school staff Maintain accurate health records and communicate effectively with parents, students, and educators Promote a safe and healthy school environment aligned with regulatory standards Qualifications and Experience: Current Registered Nurse (RN) license and Bachelor of Science in Nursing (BSN) in California Pupil Personnel Services (PPS) Credential specifically for school nursing Experience working with K-12 student populations preferred Strong organizational, communication, and interpersonal skills Ability to work onsite across multiple school locations within the district Location: San Francisco, CA (Onsite at multiple elementary schools) Benefits and Perks: Competitive weekly pay reflecting experience and skill level Comprehensive health benefits including medical, dental, and vision coverage 401(k) retirement savings plan with company contributions This role is ideal for an experienced school nurse committed to supporting student wellness and fostering a healthy school community. If you meet the qualifications and are ready to make a difference, submit your application to contribute to the health and success of school-aged children in this dynamic district setting. Compensation for this position ranges from $22.00 to $65.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here . This posting is open for 60 days after the posting date.

Other

STAFF NURSE I

apartment AHMC Healthcare location_onBroadmoor, CA

Overview The Staff Nurse is a professional caregiver who assumes responsibility and accountability for the assessment, nursing diagnosis, planning, implementation and evaluation of care for patients and their families in compliance with the standards for care at Seton Medical Center, AHMC and Nurse Practice Act. Responsibilities POSITION SPECIFIC DUTIES (other duties may be assigned) 1 Assesses , collects and documents health assessment data focusing on the physical, emotional, spiritual, psychosocial and educational needs of the patient. a) Interviews the patient/family/significant other to complete Triage information. b) Identifies actual and potential needs and determines priority. c) Identifies barriers to learning. After initial triage evaluation, completes and documents an assessment, focusing on abnormal systems and actual and potential problems. Performs ongoing assessment as indicated. 2 Plans nursing care, based on priority of physical and psychosocial-emotional needs. a) Develops realistic short-term goals for each problem, involving the patient, family or significant others. b) Plan demonstrates understanding of age-related needs of the patient. c) Negotiates with patient, family, significant other and health care team members in planning for education and discharge needs. 3 Implements the plan of care including prescribed procedures and treatments. Organizes and prioritizes care based on individual needs and unit activity. Provides continuous assessment for changes in patient’s condition and appropriateness of the plan. Initiates interventions using appropriate clinical expertise and knowledge based upon evidence based practice. As Primary Nurse, proactively coordinates the activities of health care team members in completing diagnostic and therapeutic interventions. 4 Evaluates the effectiveness of nursing care delivered to reach the expected outcome. a) Evaluates the plan of care and adjust based on according to the current condition and changing needs of the patient. b) Accurately and concisely documents the patient’s status and response to the care delivered. 5 Utilizing professional nursing knowledge and skills based upon evidence based practice . Appropriately assesses for: Physical and psychosocial-emotional needs. Barriers to learning (language, cultural awareness, sensory, etc. Educational/learning needs. Discharge needs. Age-related needs. Issues related to assault or abuse. 6 Analyzes patient related data, such as vital signs, past medical history, physical exam findings, laboratory values and other information, including age-specific criteria, to determine and adjust as needed to provide the appropriate care. 7 Utilizes advanced, specialized knowledge and skills to implement interventions for all Emergency Services patients, by prioritizing needs, and using a patient centered approach. 8 Provides health education and teaching to patient’s, family members and/or significant others, that is age specific, providing for any barriers to learning. Clearly communicates health, treatment and discharge information, ensuring the patient, family member or significant other understands all discharge and follow-up instructions. 9 Effectively performs procedures, such as initiation of IV catheters and fluids, medication administration, dressings, patient teaching, etc., within their scope of practice, and unit, department and Medical Center policies and procedures. 10 Effectively performs other nursing procedures/skills, based on completed specialty training and their scope of practice, and unit, department and Medical Center policies and procedures. 11 Appropriately recognizes and quickly responds to emergency medical situations. a) Accurately assesses “CAB’s.” b) Initiates appropriate emergency treatment, i.e., CPR, O2, etc. c) Communicates critical information to other team members. 12 Remains current on treatments/practices/procedures through attendance at continuing education events, in-services and the review of professional literature. 13 Integrates/applies new knowledge from education and research into clinical practice and utilizes effective critical thinking and judgement for optimal patient care 14 Demonstrates knowledge of and competence in age-related patient care. 14 Understand and practice according to the Nurse Practice Act, RN as Supervisor over appropriate clinical staff. 15 Must demonstrate competence with BLS and ACLS via the RQI system. 16 Consistently demonstrates knowledge of state and federal regulations, such as Title XXII. Follows all TJC guidelines and National Patient Safety Goals. 17 Advocates for public health and safety through patient and family education. 18 Consistently and accurately completes required documentation. 19 Understand and practice according to the Nurse Practice Act, RN as Supervisor over appropriate clinical staff. 20 Consistently demonstrates caring and compassion through behaviors and interactions in performance of all duties, recognizing the inherent worth and dignity of patients, families, other staff and physicians. Qualifications QUALIFICATIONS/JOB REQUIREMENTS: EDUCATION: Graduation from an accredited school of professional nursing. Baccalaureate degree in Nursing preferred. EXPERIENCE: Staff Nurse I– New grad or less than six months of experience as a Registered Nurse CERTIFICATIONS/LICENSURE: Current California licensure as a Registered Nurse required. Current Basic Life Support certification required. Current ACLS certification. Current NIHSS certification OTHER SKILLS, ABILITIES & KNOWLEDGE: Knowledgeable of the California Nursing Practice Act. Able to understand and follow all policies, procedures, guidelines, rules and regulations of Nursing Service,AHMC Seton Medical Center, TJC, CMS and Title XXII. Excellent communication and customer service skills.

Other

STAFF NURSE I

apartment AHMC Healthcare location_onBroadmoor, CA

Overview The Staff Nurse is a professional caregiver who assumes responsibility and accountability for the assessment, nursing diagnosis, planning, implementation and evaluation of care for patients and their families in compliance with the standards for care at AHMC Seton Medical Center and Nurse Practice Act. Responsibilities POSITION SPECIFIC DUTIES (other duties may be assigned) Clinical Practice: Nursing 1 Assesses , collects and documents health assessment data focusing on the physical, emotional, spiritual, psychosocial and educational needs of the patient. a) Interviews the patient/family/significant other to complete Triage information. b) Identifies actual and potential needs and determines priority. c) Identifies barriers to learning. After initial triage evaluation, completes and documents an assessment, focusing on abnormal systems and actual and potential problems. Performs ongoing assessment as indicated. 2 Plans nursing care, based on priority of physical and psychosocial-emotional needs. a) Develops realistic short-term goals for each problem, involving the patient, family or significant others. b) Plan demonstrates understanding of age-related needs of the patient. c) Negotiates with patient, family, significant other and health care team members in planning for education and discharge needs. 3 Implements the plan of care including prescribed procedures and treatments. Organizes and prioritizes care based on individual needs and unit activity. Assesses for changes in patient’s condition and appropriateness of the plan. Initiates interventions using appropriate clinical expertise and knowledge. As Primary Nurse, coordinates the activities of health care team members in completing diagnostic and therapeutic interventions. 4 Evaluates the effectiveness of nursing care delivered to reach the expected outcome. a) Evaluates the plan of care according to the current condition and changing needs of the patient. b) Accurately and concisely documents the patient’s status and response to the care delivered. Clinical Practice: Ortho/Spine/Surgical 5 Utilizing professional nursing knowledge and skills. Appropriately assesses for: Physical and psychosocial-emotional needs. Barriers to learning. Educational/learning needs. Discharge needs. Age-related needs. Issues related to assault or abuse. 6 Analyzes patient related data, such as vital signs, past medical history, physical exam findings, laboratory values and other information, including age-specific criteria, to determine appropriate care. 7 Utilizes advanced, specialized knowledge and skills to implement interventions for all Emergency Services patients, by prioritizing needs, and using a patient centered approach. 8 Provides health education and teaching to patient’s, family members and/or significant others, that is age specific, providing for any barriers to learning. Clearly communicates health, treatment and discharge information, ensuring the patient, family member or significant other understands all discharge and follow-up instructions. 9 Effectively performs procedures, such as initiation of IV catheters and fluids, medication administration, dressings, patient teaching, etc., within their scope of practice, and unit, department and Medical Center policies and procedures. 10 Effectively performs other nursing procedures/skills, based on completed specialty training and their scope of practice, and unit, department and Medical Center policies and procedures. 11 Appropriately recognizes and quickly responds to emergency medical situations. a) Accurately assesses “A-B-Cs.” b) Initiates appropriate emergency treatment, i.e., CPR, O2, etc. c) Communicates critical information to other team members. 12 Remains current on treatments/practices/procedures through attendance at continuing education events, in-services and the review of professional literature. 13 Integrates/applies new knowledge from education and research into clinical practice. 14 Demonstrates knowledge of and competence in age-related patient care. 15 Consistently demonstrates knowledge of state and federal regulations, such as Title XXII. Follows all JCAHO guidelines and National Patient Safety Goals. 16 Advocates for public health and safety through patient and family education. 17 Consistently and accurately completes required documentation. 18 Consistently demonstrates caring and compassion through behaviors and interactions in performance of all duties, recognizing the inherent worth and dignity of patients, families, other staff and physicians. Qualifications EDUCATION: Graduation from an accredited school of professional nursing. Baccalaureate degree in Nursing preferred. EXPERIENCE: Staff Nurse I – New grad or less than six months Registered Nurse experience. CERTIFICATIONS/LICENSURE: Current California licensure as a Registered Nurse. Current Basic Life Support certification. Current ACLS certification from approved Provider by AHMC NIHSS certification OTHER SKILLS, ABILITIES & KNOWLEDGE: Knowledgeable of the California Nursing Practice Act. Able to understand and follow all policies, procedures, guidelines, rules and regulations of Nursing Service, Seton Medical Center, Verity Health System, Title XXII. Excellent communication and customer service skills.