NURSE MANAGER II

apartment TriHealth location_onHamilton, OH, US

Job Overview

JOB DESCRIPTION

This position has 24-hour accountability for their area of responsibility. This accountability encompasses: patient care outcomes, service excellence, human resource issues, fiscal management, quality improvement compliance, and communication. Emphasis should be placed on creating a positive environment that fosters professional growth and retention. This environment is supported by this position acting as a role model and as a mentor and coach to the staff.

Job Requirements

Bachelor's Degree in Nursing

Certification within specialty area within two years of assuming position

Basic Life Support for Healthcare Providers (BLS)

Registered Nurse

Membership in related professional organization preferred

2-3 years experience Progressive Leadership in Nursing in a related field

2-3 years experience Clinical in Nursing

Job Responsibilities

Quality and Patient Safety: Identifies key indicators and implements performance improvement measures related to quality, safety, other outcomes of nursing practice, and customer needs and expectations. Evaluates internal and external customer satisfaction

Retention Risk Assessment: Actively solicits staff for concerns and potential retention problems. Works to assist in retention of new employees, especially new graduate nurses. Demonstrates availability, approachability and high visibility. Varies time

Staff Recruitment and Selection: Assesses departmental staffing needs to determine recruitment priorities. Partners with HR in recruiting for the organization. Networks internally and externally to enhance candidate pool. Interviews and assesses candida

Customizing Staff Development: Identifies staff educational needs and facilitates opportunities for staff development in collaboration with nurse educators. Monitors staff performance and compliance with policies and procedures to identify and address

Enhancing Unit Communication: Solicits interactive, varied communication to provide staff the opportunity to give feedback or make suggestions for unit or organizational-level initiatives. Develops effective and collegial relationships with key physicia

Unit Leadership: Collaborate with staff to develop, and reach performance goals supporting strategic nursing and unit-specific goals and activities. Develops leaders among staff, especially the Shared Leadership Committee. Fosters mutual respect and true

Other Job-Related Information

Direct Report FTEs= 60-99

Indirect Report FTEs= 60-99

This position hasresponsibility for one department with 60 or more FTEs or has responsibility for 2 or more distinct departments with 40 or more total FTEs.

The TriHealth Nursing Vision, Mission, and Philosophy speak to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advanced degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice; all nurses to foster, support, and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.

Working Conditions

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Consistently

Kneeling - Rarely

Lifting <10 Lbs - Consistently

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Occasionally

Pulling - Rarely

Pushing - Rarely

Reaching - Rarely

Reading - Consistently

Sitting - Consistently

Standing - Rarely

Stooping - Rarely

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Frequently

Color Vision - Occasionally

Visual Acuity: Far - Frequently

Visual Acuity: Near - Consistently

Walking - Frequently

Leadership Performance Standards

Achievement Of Annual Pillar Goals

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies

TriHealth Way of Leading

TriHealth Way of Serving

Transformation Change

Drive for Results

Build Organizational Talent

Leadership Tactics

Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.

Regularly Round on Team Members, using questions from the rounding log.

25 or fewer team members = monthly
26-50 team members = every other month
51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.

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