Atrium Health

Ambulatory Nurse Manager, Infusion, Greenboro Medical Plaza

Department:

38822 Wake Forest Baptist Medical Center - Infusion

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday-Friday, 8a-5p

Pay Range

$43.30 - $64.95

Come join our new Greensboro Medical Plaza clinic opening in 2026!

EDUCATION/EXPERIENCE:

  • Graduation from an accredited School of Nursing, Bachelor's degree required, Master's degree preferred, one of which must be in Nursing.
  • Five years' nursing experience preferred.
  • Two years of acute care experience preferred within the last ten years.
  • Ambulatory experience preferred.
  • Previous management or supervisory experience preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:

  • Current license as a Registered Nurse (RN) in the State of applicable state required.
  • Basic Cardiac Life Support (BCLS) required.
  • Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Pediatric Emergency Assessment Recognition and Stabilization (PEARS) may be required within one year in select clinical areas. Certification in specialty area preferred.

ESSENTIAL FUNCTIONS:

  • Supervises and coordinates personnel activities including staff selection, hiring, orientation, performance management, merit recommendations, staff time off schedules, education, credentialing, and continued professional development.
  • Ensures care is delivered in accordance with the Patient and Family promise. Maintains privacy, confidentiality, and security for patients, families, visitors, and staff. Facilitates resolution of conflicts, collaborates with Patient and Family Relations to promote service recovery and empowers staff in conflict resolution.
  • Responsible for compliance with all internal and external professional and regulatory agency standards including DFS, CMS, and TJC, with clinic Plan of Care guidelines, WFBH Department of Nursing policies and standards, and applicable state Board of Nursing standards of practice. Identifies compliance issues and collaborates with DON and WFBH compliance office to develop and implement action plans as needed.
  • Provides leadership to staff to ensure goals are met through established standards of performance, support of the Mission, Vision, and Values of WFBH, and evidence-based practice.
  • Develops and maintains coordination/cooperation with other clinics and/or between service lines, patients, and all healthcare professionals to provide consistent, excellent patient care. Accountable for the quality and appropriateness of health care delivery and for the environment in which clinical patient care is practiced.
  • Ensures patient population competencies. Provides appropriate patient care delivery in accordance with specific patient population by utilizing knowledge and patient needs for age/development.
  • Engages in self-development of clinical, managerial, and professional goals. Takes responsibility for continuing education to develop best practices and maintain the highest level of patient care and staff development.
  • Participates with business administrator in planning, developing, implementing, and monitoring budgetary process for assigned areas. Assures nursing/clinical workload is measured and based upon established benchmarks and patient needs to optimize quality, cost effective care.
  • Develops and implements QI programs that result in improvement in the quality of patient care. Ensures indicators that are measurable and outcome based. Ensures staff are involved in the QI process.
  • Performs and maintains competency for point of care testing as assigned, ensuring compliance with WFBH Point of Care policies and with applicable state and federal regulations.
  • Demonstrates the attributes of Caring Leadership, communicates effectively, and motivates others to achieve established outcomes.
  • Ensures the hospital mission, the philosophy of the Department of Nursing, and service line objectives of the clinical area are achieved through annual goals and objectives that are measurable and accomplished within the specified periods.

SKILLS/QUALIFICATIONS:

  • Negotiation and conflict resolution skills
  • Flexibility in a changing environment
  • Ability to function under stressful conditions and difficult situations
  • Ability to lead a team effectively
  • Knowledge of regulatory standards

WORK ENVIRONMENT:

  • Well-lit, well-ventilated, and adequate space
  • Contact with patients and family members under wide variety of circumstances
  • Combination of medical office and exam/procedure room settings
  • Regular exposure to blood-borne diseases, infectious and contagious diseases

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Provides clinical and administrative leadership for a defined clinic location or locations. Collaborates with other Medical Center departments and service lines to ensure quality, comprehensive patient care delivery. Responsibilities include participating in the overall management of practice, education, and professional development of nurses, unlicensed assistive personnel, and additional clinic staff as appropriate to the clinical setting.

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SKILLS/QUALIFICATIONS: Excellent and effective written and verbal communication skills Ability to work effectively with the team Functions effectively under stressful and difficult situations Negotiation and conflict resolution skills Resilient and flexible in a changing environment Technology/informatics skills WORK ENVIRONMENT: Clean, well-lit, comfortable environment Potential exposure to contamination with bloody or bodily fluids, requiring protective equipment Highly stressful, dynamic conditions Required Protective Equipment: eye/face protection, gown, mask, gloves PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Provides clinical and administrative leadership support for a defined patient care area (s). Responsibilities include fostering a patient centered professional work environment through the implementation of the Theory of Human Caring, the nursing process, staff development and collaborative team interactions for the enhancement of the quality of patient care. Partners with the Nurse Manager to achieve goals to improve quality of care.