REGISTERED NURSE CASE MANAGER

apartment State of Arizona location_onPhoenix, AZ, US

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DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

REGISTERED NURSE CASE MANAGER

Job Location:

Division of Developmental Disabilities
Specialty District Serving Districts Central, East and West
4000 North Central Avenue, Phoenix, Arizona 85012

Posting Details:

Salary: $81,000- $86,000

Grade: 22

Closing Date: December 23, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Registered Nurse Case Manager in the Specialty District. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:
• Convene and facilitate in-person, multi-disciplinary Person-Centered Service Plan (PCSP) meetings to determine and identify services. Coordinate and monitor member long term care, physical and behavioral health services. Responsibilities include vendor calls for long term care services, CRS referrals, specialized transportation, discharge, specialty care, arranging for medical equipment, coordinating skilled nursing or home health services.
• Completes additional documentation pertaining to care coordination of physical and behavioral health needs of Division members. Attends staffing and discharge planning meetings and talks/meets with appropriate health plan and health care professionals to network to provide continuity of care for member.
• Conducts assessment of member’s physical, behavioral, & long-term care needs to develop comprehensive care plans for prevention, outcome improvement, decrease risk status, & increase self-care opportunities. The assessment to include Social Determinants of Health; social & economic factors, natural & built environments & policies & programs. Write comprehensive progress notes and maintain case records.
• Conducts on-site visits to member/family homes, schools, and program sites to discuss member’s progress, needs and develop relationships. Become familiar with family dynamics/needs/supports and make appropriate referrals to community agencies. Provides oversight relating to services the member receives and reports quality of care concerns promptly per DDD’s policies and procedures. Assists with members/families in crisis.
• Assesses nutritional status and needs of member and makes referral to RBHA, Dietician, Primary Care Physician, or health plan, as appropriate. Assists in assigned areas to complete audits/fact finding reviews; monitors and completes cost effective studies on assigned members. Prepare a variety of reports to include a Licensed Health Aid Hourly Nursing Assessment Tool.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Managed Care, Medicaid & Medicare concepts
• Case management concepts, principles, and strategies
• Nursing theories and practices related to individuals with developmental disabilities and behavioral health conditions.
• Interdisciplinary team planning processes
• Person centered planning strategies

Skills In:
• Case Management (Interviewing, Advocacy, Collaboration)
• Comprehensive nursing assessment & needs analysis
• Building consensus, continuous quality improvement and financial accountability
• Critical Interviewing techniques.
• Developing, analyzing and implementing health treatment plans

Ability to:
• Work with other physicians and health professionals
• Work with the legal system
• Observe and assess health status and needs of individuals with developmental disabilities and behavioral health conditions
• Prioritize and multi-task to manage workload and meet time lines
• Interpret and apply DDD Policies and Procedures

Selective Preference(s):

The ideal candidate for this position will have:
• A Bachelor of Science in Nursing (BSN) from an accredited college or university. Two years of experience working as a registered nurse in behavioral health, home care, hospice or long-term care is highly desirable. Knowledge of the current Medicaid and Behavioral Health service delivery system a plus.

Pre-Employment Requirements:

• Required at time of appointment: possession of a current license to practice as a registered nurse in the State of Arizona.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Kari Nagler at 480-536-2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-536-2513. Requests should be made as early as possible to allow time to arrange the accommodation.

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DEPARTMENT OF ECONOMIC SECURITY

REGISTERED NURSE CASE MANAGER

Division of Developmental DisabilitiesSpecialty District Serving Districts Central, East and West4000 North Central Avenue, Phoenix, Arizona 85012

Salary: $81,000- $86,000

Grade: 22

Closing Date: December 23, 2025

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