Medical Assistant-Family Medicine (Lab)

apartment Atrium Health location_onMacon, GA 31206, US

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Department:

01120 AHNMG Primary Care: West: Eisenhower Pkwy - Family Medicine

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Monday through Friday 8-6 pm.

Pay Range

$19.45 - $29.20

Major Responsibilities:

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
Assists provider with or performs procedures as ordered.
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
Administers medications and vaccines safely following the rights of medication administration.
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.
May assist with training and onboarding of other teammates.
May serve as a role champion or on a committee.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Minimum Job Requirements

Education

Greater Charlotte:

High School Diploma or GED required.
Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.

IL/WI Divisions:

High School Diploma or GED required.
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.

Wake Forest:

High School Diploma or GED required.
Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.

Floyd & Navicent:

High School Diploma or GED required.
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.

Certification / License

Greater Charlotte:

Current American Heart Association (AHA) BLS certification required.
Successful completion of Atrium Health’s competency assessment.

Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
Successful completion of system approved program to become a primary trainer for new teammates.

IL/WI Divisions:

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).

Wake Forest:

Current American Heart Association (AHA) BLS certification required

American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA),

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.

Successful completion of Atrium Health’s competency assessment.
Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit
Achieves 6 points from the list of additional market responsibilities

Floyd & Navicent:

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).

Experience

Two years of experience in a clinical practice setting as a Medical Assistant.

Knowledge / Skills / Abilities

Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
Unique patient lifting/movement situations will be assessed on a case- by -case basis.
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Apply increased knowledge and experience to support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

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Maintenance of work environment, including stocking of supplies and promotion of safe and clean work area and exam rooms. 1)Restock supplies in exam rooms on a daily basis. 2)Notify responsible person when additional supplies need to be ordered. 3)Processes soiled linen for pick-up and distributing clean linen and disposable supplies and drapes. 4)Assists with disinfecting/sterilization of instruments and for assuring proper instrument rotation. 5)Organizes patient educational material. Handles patient confidential information to support quality of care, patient in-take and safety initiatives. 1)Maintains confidentiality with regards to compliance with HIPAA guidelines and hospital and center requirements. 2)Supports Quality Improvement by participating in the data collection and monitoring of chosen indicators. 3)Retrieves medical records from the Medical Records department as well as the other locations as needed to expedite care. 4)Files patient data in the medical records according to the hospital and department policy; assist with chart filing as needed. 5)Pulls from computer system results of test and outside procedures. 6)Assists with preparation of referral forms, clerical control and follow-up with patients. 7)Schedules patients, enters charges or messages in the computer system to facilitate efficient and timely response to patient needs. 8)Reinforce patient and family teaching. 9)Prepares patient medical record for their scheduled appointment. Provide laboratory phlebotomy and processing services as per site control procedures to ensure optimal specimen integrity. 1)Understands and determines the appropriate method of obtaining specimens. 2)Obtains blood specimens using standard precautions by accurately performing heelsticks and fingersticks ensuring patient safety and satisfaction. 3)Performs selected tests that assist with diagnosis and treatment (i.e., urine dip sticks, lead, and urine pregnancy). 4)Appropriately labels each specimen and delivers the specimens to appropriate laboratory area within an established timeframe. 5)Documents completion of lab orders/specimens on the patient chart. 6)Documents lab results and test results appropriately according to department policy. 7)Determines appropriate processing lab based on insurance and managed care guidelines. 8)Batches all information with specimen for pick-up by processing lab if necessary. 9)Print lab reports and distribute according to policy. 10)Appropriately notifies clinical staff of patients experiencing untoward clinical symptoms Provide laboratory phlebotomy and processing services as per site control procedures to ensure optimal specimen integrity. (Accountability F continued...) 1)Submits appropriate consents and forms required for appropriate billing 2)Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives. Performs basic clerical support for the office which includes completion of patient forms and handling of patient and non-patient office work. 1)Completes forms, surveys and questionnaires 2)Faxing in accordance with HIPAA/ Confidentiality and departmental guidelines 3)Support telephone answering functions for business purposes and communication with patients, follow-up on scheduling, appointment changes. 4)Handles mail as assigned 5)Computer access duties as assigned. 6)Maintain records to support office activities 7)Maintains medical record loose filing and re-filing of charts 8)Adheres to form standardization protocols 9)Files information into the patient’s medical record in the appropriate section only after obtaining any required signatures 10)Makes certain that the medical record and all relevant diagnostic reports are available Performs other duties as assigned. 6)Perform all duties and responsibilities as the driver of the Ronald McDonald Van when needed. 1)Environmental assignments (i.e. cleans refrigerators, countertops, as needed) 2)Fire Safety Drill participation 3)Inventory Controls 4)Pick up of offsite supplies or equipment 5)Pull trash on weekends and routinely if it overflows before house keeping service arrives. Education/Experience Required: • High School Diploma • Graduate of accredited Med Asst Cert/Reg program • Successful completion of Med Asst Cert/Reg certification exam • 2-3 years experience in ambulatory/medical office Knowledge, Skills & Abilities Required: • Ability to use computer for printing results and access patient information. • Clinically appropriate skills • Ability to communicate clearly and effectively in a caring manner • Strong interpersonal and customer relations skills • Med Asst Cert/Regcertification • Current CPR certification Current CDL License or willing to be trained Physical Requirements and Working Conditions: • Ability to travel to schools and facilities within the southland area • Ability to work within stressful conditions and difficult situations • Resilient and flexible in a changing environment • May be exposed to hazardous materials and life-threatening diseases • Ability to cooperate and work with others • Ability to make sound and timely decisions This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.