Arizona State Veterans' Home - Phoenix
4141 North S Herrera Way
Phoenix, Arizona 85012

Salary: $16.50- $20.0270 hourly (DOE) 

Grade: 12

Closing Date: December 8, 2025  

Would you like to be part of an amazing team that helps veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for compassionate Certified Nursing Assistants (CNAs). This integral position assists professional nursing staff by performing patient care activities.

Your rewards:
• Incomparable Benefits: Our program provides the opportunity to receive a pension and healthcare benefits for a lifetime!
• Meaningful Work: Your dedication will directly enhance the lives of veterans and their family members, providing them with the care and respect that they deserve.
• Professional Growth: You will have the opportunity to engage in continuous learning and improvement through the Arizona Management System (AMS).

Your contribution:
• Outstanding Service: Provide the highest quality of care to veterans
• Continuous Improvement: Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Team Collaboration: Work with other professionals to improve your knowledge, skills, and abilities

• Assists Veterans/Members with transfers, ambulation, eating, bathing, dressing, toileting, personal hygiene and other ADLs
• Follows instructions to use simple procedures and devices to strengthen Veterans'/Members' limbs and maintain flexibility
• Assists nursing staff with simple medical procedures such as suppositories, enemas, treatments, post-surgical care and post-mortem care
• Assists in monitoring physical and mental status of Veterans/Members by utilizing appropriate medical equipment and techniques to take vital signs (temperature, pulse, respirations); obtain urine, sputum or stool samples; and track input/output
• Responsible for medical record and worksheet documentation on all assigned Veterans/Members. Keeps records and prepares simple reports
• Assists Veterans/Members with dining to include transporting to the dining room, informing them about menu choices available for the day, communicating dining staff about Veterans'/Members' choices and serves Veterans/Members their meals in courses, assisting them if necessary
• Provides resident care and comfort by responding to patient requests (verbal or call light) for assistance timely in accordance with the Resident Bill of Rights
• Maintains cleanliness of areas neat and sanitary by changing bedding, linens and other items
• Reports to and assists licensed nurses in emergency situations rapidly and appropriately following established policies and procedure
• Performs other related duties such as transporting Veterans/Members to appointments outside the facility and clerical duties (e.g., answering phones, filing, etc.) as needed
• Actively involved in AMS processes such Huddle Boards, Problem Solving, Job Breakdown Sheets, Success Tracking, and Standardized Work.
• Participates fully in the QAPI process, our Quality Assurance and Performance Improvement program mandate by CMS which incorporates AMS

Knowledge of:

• Principles, practices and techniques of para-professional nursing care, treatment and services appropriate to the work setting
• State and agency laws and regulations governing para-professional nursing practices
• Practices and procedures of using medical equipment in assigned duties
• Practices and procedures established for the work environment
• Practices and techniques applied in maintaining a safe, orderly, therapeutic and hygienic environment

Skills in:

• Applying methods and techniques of para-professional nursing practices
• Applying and interpreting State and agency laws and regulations governing para-professional nursing practices
• Using and maintaining medical equipment
• Applying methods and techniques in maintaining a safe, orderly, therapeutic and hygienic environment
• Recording, maintaining filing and retrieving medical records
• Verbal and written communication

Ability to:

• Establish and maintain effective work relationships
• Learn, implement, and monitor Arizona Management System (AMS) methods

One or more years of skilled nursing facility or long-term care experience preferred

• Current or temporary certification to practice as a Certified Nurse Assistant in the State of Arizona
• Current Negative TB skin test (Mantoux skin test) within the last twelve months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from Tuberculosis, if in the past has had a positive skin test or Tuberculosis
• Must be able to obtain and retain a fingerprint clearance card issued by the Arizona Department of Public Safety
• Current CPR card that was obtained by physical assessment

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Veterans' Services offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact Paul Sharp at recruiting@azdvs.gov or (602) 781-7032 for assistance.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.