Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple – to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Airway Heights, WA.

Position: Caregiver Manager (CGM)

The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

    Responsibilities

    • Collaborate with Talent Acquisition: Discuss client needs and market insights.
    • Engage New Caregivers: Prepare them for their first day prior to orientation.
    • Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
    • Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
    • Partner with Staffing: Provide insights on client and caregiver requirements.
    • Facilitate Client Introductions: Accompany caregivers on their initial shift.
    • Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
    • Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
    • Serve as Contact Point: Address caregiver inquiries and concerns promptly.
    • Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
    • Assist HR: Facilitate progressive discipline as necessary.
    • Maintain Records: Keep accurate logs of caregiver communications and requests.
    • Participate in Meetings: Engage in company meetings and training sessions.
    • Adhere to Policies: Follow all company and regulatory guidelines.
    • Other Duties: As assigned.

    Requirements

    • At least 1 year of experience in healthcare or senior care management.
    • Proficient in Microsoft Office Suite.
    • Strong time management and decision-making abilities.
    • Exceptional leadership and communication skills.
    • Commitment to enhancing the quality of life for caregivers and clients.
    • Fluent in English (spoken and written).
    • 2-3 professional references.
    • Valid driver’s license and auto insurance.

    Preferred Qualifications:

    • Experience with a Point of Care software
    • Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

    Pay Range: $22-25.96/hr

      Benefits & Perks

      • Medical, Dental, Vision and Prescription Insurance options
      • 3 weeks of Paid Time Off
      • 401k
      • 11 Paid Holidays
      • Health Savings Account
      • Employee Assistance Program
      • Leadership Development Program and career growth opportunities

      FRHC is an equal opportunity employer.

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