CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant

apartment GoHealth Urgent Care location_onBeaverton, OR, US
Apply Now

You’re more valuable than ever – And that’s just how we’ll make you feel.

Job Description

Department: Center Operations

Entity: Team Members affiliated with Joint Ventures

Job Relationships

Responsible to: Manager, Regional Operations or On-Site Manager

Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager          

Positions supervised: None

Job Summary

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. 

The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

Job Requirements

Education

  • Graduate of a Medical Assistant Program preferred
  • 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
  • High school diploma or equivalent required

Work Experience

  • Medical Assistant experience preferred for Graduate of a Medical Assistant Program

OR

  • 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
  • Knowledge of medical terminology strongly preferred

Required Licenses/Certifications

  • Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).

One of the following certifications is required at the time of hire:

  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
  • Graduate of an Accredited School of Nursing or LPN, LVN or RN
  • EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

*MA in WA State: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA)

*MA in CA State: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc.

Core Competencies: 

  • Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
  • Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
  • Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
  • Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
  • Accountability:  Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. 

Additional Knowledge, Skills, and Abilities Preferred

  • None

Essential Functions

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.

  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
  • Ensure reception is well maintained
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • All other duties as assigned.

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. 

Set up email alerts as new job postings become available that meet your interest! 

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Full-time
Yakima Valley Farm Workers Clinic

Certified Medical Assistant

apartment Yakima Valley Farm Workers Clinic location_onWoodburn, OR
Join our team as a Certified Medical Assistant at Salud Medical Center in Woodburn, OR ! Be part of a healthcare organization that believes in making a difference beyond medical care. At Yakima Valley Farm Workers Clinic, we believe you are more than a Medical Assistant, and we are more than a job! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew " for a glimpse into our dedication to our communities, health, and families. Position Highlights $ 22.51 - $33.14/hour DOE Additional pay for your bilingual skills $5,000.00 Hiring/Retention Bonus Structure: At Hire: $1,500.00 At 180-Days (6 months): $2,000.00 At 12 months: $1,500.00 Bonus will be pro-rated based on Full Time Equivalency (FTE) Variable shifts from 7:30 am to 7:00 pm, Saturday rotation schedule. Requires occasional shifts at our sister pediatric clinic. Benefits 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You’ll Do: Maintain and update patient medical records, including vital signs, treatments, and medications, and review immunization records. Prepare for patient visits by reviewing files, ensuring necessary reports are available, and collaborating with Providers for efficient scheduling and continuity of care Prepare and maintain exam rooms, explain procedures to patients, provide education and coaching, respond to patient questions and concerns, and assist physicians during exams and procedures Collect and prepare lab specimens, administer medication, and perform other assigned clinical responsibilities Qualifications: Minimum high school diploma or GED Completion of either an accredited medical assisting program from CAAHEP or ABHES (720 Medical assistant training hours, including 160-hour externship), an approved apprentice program, 720 hours of Medical Assistant college education, equivalent military training, or current MA or eligibility for certification One year’s experience as a CMA is preferred CPR certification within 90 days of hire National credential from AAMA, AMT, NHA, or NCCT within 90 days of hire Bilingual (English/Spanish) required at a level 10 for bilingual differential pay Medical knowledge for understanding theories, reasons, and technical aspects of medicine Strong people skills to handle diverse personalities, backgrounds, and situations Excellent multitasking ability to manage varied workloads Proficient in Microsoft Outlook, Word, Excel, Epic, and EMR Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant (Float)

apartment GoHealth Urgent Care location_onGresham, OR
You’re more valuable than ever – And that’s just how we’ll make you feel. Job Description Department: Center Operations Entity: Team Members affiliated with Joint Ventures Job Relationships Responsible to: Manager, Regional Operations or On-Site Manager Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager Positions supervised: None Job Summary In a collaborative manner, the Medical Assistant (Float) will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication at required centers. The Medical Assistant (Float) completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education Graduate of a Medical Assistant Program preferred 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred High school diploma or equivalent required Work Experience Medical Assistant experience preferred for Graduate of a Medical Assistant Program OR 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred Knowledge of medical terminology strongly preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Graduate of an Accredited School of Nursing or LPN, LVN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant *MA in WA State: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA) *MA in CA State: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc. Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Additional Knowledge, Skills, and Abilities Preferred None Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
CMA Full-time
Legacy Health

Medical Assistant II Clinics

apartment Legacy Health location_onCamas, WA
Overview You serve as a crucial link between patient and physician, ensuring that the proper tests are administered and the results are accurately reported. Your care, competency and attention to detail reinforce the Legacy mission of making life better for others. The Medical Assistant II – Clinics is responsible for assisting with patient care, maintaining department/clinic efficiency and other duties, as assigned. Participates as a member of the health care team in cooperation with and under the direction of a physician. Participates in daily operations under the supervisor or manager. Are you looking for a Medical Assistant opportunity with a different schedule or at another Legacy Health location? Please click here to see a list of other openings. Responsibilities GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Prepares patients and rooms for exams and procedures. Performs basic laboratory testing and phlebotomy. Administers medications as directed by provider (as per site operations). Assists provider with exams and procedures. Documents medical information in the patient records. Routes test results to physician(s) for review, and files results in medical records (as per site operations). Communicates test results with patients when deemed appropriate by provider. Facilitates patient care activities, to include scheduling ancillary tests, patient education, and performs triage as appropriate and directed by provider (as per site operations). Maintains adequate inventory of medical, x-ray, and pharmaceutical supplies. Performs x-ray services. Demonstrates and maintains appropriate behavior in accordance with established standard. Exercises appropriate telephone use to meet the needs of external and internal customers. Performs basic computer skills in using electronic health record proficiently while conducting daily documentation and communications involved in patient care. Processes verbal and written orders appropriately and accurately. Performs other duties as assigned. Qualifications Education: Completion of a medical assistant program or successful completion of a formal medical services training program of the United States Armed Forces. Graduate of an x-ray training program. Experience: Experience as a back office medical assistant. One-year experience, including limited x-ray procedure, preferred. Skills: EKG skills and x-ray skills. Phlebotomy, basic lab skills. Medication administration to include oral, topical and injections. Ability to work well with minimal supervision and make sound assessments and judgments within scope of practice. Clinical procedures within scope of practice for medical assistant. Administrative procedures within scope for practice for medical assistant. Excellent interpersonal and communication skills. Service-oriented with ability to adapt to changing workload and pace. Ability to maintain good film quality. Ability to maintain favorable patient and guest relations. Accuracy. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure Washington and Oregon: Current American Heart Association approved CPR certification required. MA certification required upon hire, or within one year of hire, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT) or the National Healthcare Association (NHA). AAMA preferred. Certification may be required upon hire, depending on the needs of the department. Oregon Only: Limited X-Ray Machine Operator (LXMO) license required. May include upper/lower extremities, chest/ribs, and spine as per site operations. Washington Only: Washington State certification as a Medical Assistant-Certified or Interim Medical Assistant-Certified required, including completion of required Washington State AIDS training (including those who float into the role). Washington State registration as X-Ray Technician – Limited Scope required. (Note for Internal Use Only: Update MA-P status) Pay Range USD $25.32 - USD $36.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
CMA Outpatient Part-time
Legacy Health

Medical Assistant - Camas Clinic

apartment Legacy Health location_onCamas, WA
Overview Be the Connection That Makes a Difference in Patient Care Are you a compassionate Medical Assistant looking to make a difference beyond the exam room? As part of our team, you’ll play a key role in a primary care or specialty clinic. Here, we go beyond treating symptoms — we care for the whole person, addressing not just medical needs but also recognizing the critical social determinants of health. You’ll be part of a deeply collaborative care team that includes medical providers, nurses, social workers, behavioral health clinicians, pharmacists, and more — all working together to break down barriers to care. Your clinical skills, attention to detail, and patient-centered mindset make you a vital link between our patients and their care providers. If you’re looking for a meaningful role where every interaction counts and teamwork drives real change, we’d love to meet you. Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: Breathe easy with medical, dental, and vision benefits for your family. Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. We’re proud to foster a hospital culture that values connection, well-being, and fun — because when our team thrives, our patients do too. Responsibilities Assist with patient care under the direction of physicians. Prepare patients for office visits and procedures. Preforms a variety of patient care activities, such as vaccine/medication administration, phlebotomy, and point of care testing. Provides indirect patient care via phone or EHR by addressing patient questions, processing medication refills and scheduling follow-up appointments. Utilize electronic health record for efficient care. Qualifications One year experience as a clinic back office medical assistant preferred. Education: Completion of a medical assistant program or equivalent experience; or Completion of a formal medical services training program of the United States Armed Forces; or Completion of Basic or Advanced Oregon Emergency Medical Technician program (Oregon only) Licensure MA certification required within one year, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), or the National Healthcare Association (NHA). MA certification requirement may be met instead by current Oregon Emergency Medical Technician (EMT) license and national EMT registration (NREMT). Oregon only. Washington State certification as a MA or Interim MA required for all who work or float in Washington. Current BLS for Providers from the American Heart Association. Pay Range USD $23.46 - USD $32.84 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
CMA Other
Legacy Health

Medical Assistant - LMG Camas

apartment Legacy Health location_onCamas, WA
Overview Be the Connection That Makes a Difference in Patient Care Are you a compassionate Medical Assistant looking to make a difference beyond the exam room? As part of our team, you’ll play a key role in a primary care or specialty clinic. Here, we go beyond treating symptoms — we care for the whole person, addressing not just medical needs but also recognizing the critical social determinants of health. You’ll be part of a deeply collaborative care team that includes medical providers, nurses, social workers, behavioral health clinicians, pharmacists, and more — all working together to break down barriers to care. Your clinical skills, attention to detail, and patient-centered mindset make you a vital link between our patients and their care providers. If you’re looking for a meaningful role where every interaction counts and teamwork drives real change, we’d love to meet you. Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: Breathe easy with medical, dental, and vision benefits for your family. Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. We’re proud to foster a hospital culture that values connection, well-being, and fun — because when our team thrives, our patients do too. Responsibilities Assist with patient care under the direction of physicians. Prepare patients for office visits and procedures. Preforms a variety of patient care activities, such as vaccine/medication administration, phlebotomy, and point of care testing. Provides indirect patient care via phone or EHR by addressing patient questions, processing medication refills and scheduling follow-up appointments. Utilize electronic health record for efficient care. Qualifications One year experience as a clinic back office medical assistant preferred. Education: Completion of a medical assistant program or equivalent experience; or Completion of a formal medical services training program of the United States Armed Forces; or Completion of Basic or Advanced Oregon Emergency Medical Technician program (Oregon only) Licensure MA certification required within one year, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), or the National Healthcare Association (NHA). MA certification requirement may be met instead by current Oregon Emergency Medical Technician (EMT) license and national EMT registration (NREMT). Oregon only. Washington State certification as a MA or Interim MA required for all who work or float in Washington. Current BLS for Providers from the American Heart Association. Pay Range USD $23.46 - USD $32.84 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you