- Assists in providing clinical care to office patients as delegated by supervising provider
- Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time
- Greets and escorts patients to exam rooms, and checks two-patient identifiers
- Communicates status of delegated task completion to supervising provider
- Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)
- Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists
- Assists clinicians with clinical procedures and/or additional tests specific to the department. Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit
- Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate
- Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy
- Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care
- Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system
- Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA
- Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)
- Ability to float to other MACC practices when required
- Performs other work-related duties and activities as assigned or requested
- Ability to read, write and communicate in English
- Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)
- Completion of a post-secondary medical assisting program required for PCP Office (Preferred for Specialty Office)
- Basic Life Support Certification for Health Care Providers
- Strong interpersonal, customer service, time management skills
- Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)
- Minimum of two years’ experience in a clinical setting preferred
Under the direction of the supervising provider to provide the highest standards of support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with support in accordance with MACC’s policies and procedures.
Schedule Details
40 hours per week, Mon-Fri, No Weekends & No Holidays
Organization
Medical Affiliates of Cape Cod
Primary Location
Massachusetts-Falmouth
Department
MAC-Orthopedics
Annual/Hourly
Hourly
Hiring Pay Range
24.4
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