Medical Assistant

Exciting Opportunity: Medical Assistants at University Health in San Antonio!

Are you ready to make an impact in healthcare and be part of a nationally recognized, top-tier health system? University Health in San Antonio, Texas, is seeking Medical Assistants to join our outstanding team. This position offers an exciting chance to work at one of the most innovative and award-winning hospitals in the region.

Why University Health?

• Top 10% in the Nation for clinical excellence, recognized by U.S. News & World Report.
• Magnet® Recognized Hospital – the highest national honor for nursing excellence.
• A Leader in Patient Care – providing exceptional healthcare to our community with compassionate service.
• Top-Tier Benefits – comprehensive health plans, generous paid time off, tuition reimbursement, and more!
• Cutting-Edge Technology – work with the Epic EHR system and collaborate with experts across clinical, IT, and financial departments.
• A Culture of Collaboration – join a team committed to high-quality service and patient care.

Key Responsibilities:

• Provide direct and indirect patient care while supporting medical providers and licensed nurses.
• Answer incoming calls, manage InBasket messages, and greet patients with a warm, professional approach using AIDET communication.
• Schedule and reschedule patient appointments, manage the waitlist, and coordinate referrals to specialty care and ancillary services.
• Assist with obtaining necessary authorizations, insurance approvals, and coordinating with the DME Team and providers for patient services.
• Support the clinical team by preparing lab requests, facilitating specialty appointment scheduling, and documenting patient interactions.
• Transport patients, supplies, and laboratory specimens safely across departments.
• Maintain accurate documentation of patient observations and report findings to providers and licensed nurses.
• Ensure assigned work areas are clean, organized, and stocked with necessary supplies and equipment.

What You’ll Bring:

• High school diploma or GED required; Medical Assistant diploma from an accredited program is a must.
• Certification as a Registered Medical Assistant (RMA) is preferred.
• Current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
• 1+ year of experience in a clinical setting, preferably in a doctor’s office or ambulatory care environment.
• Strong communication, organizational, and customer service skills, with an ability to interact professionally with patients, providers, and staff.
• Ability to adapt care methods to meet the specific needs of diverse patient populations, including age-specific and cultural considerations.

Preferred Qualifications:

• Previous experience in a clinical support role within a healthcare system.
• Familiarity with medical terminology, patient care processes, and administrative tasks such as scheduling and referral management.

Why Join Us? At University Health, you’ll be part of an organization that is dedicated to excellence, innovation, and collaboration. We believe in empowering our employees to succeed and grow—whether that’s advancing your career or enhancing your professional skills. Working at University Health means making a real difference in the lives of our patients and community.

Ready to take the next step in your career? Apply today and become part of the University Health family, where exceptional care and a supportive team environment are at the heart of everything we do!

University Health – Excellence in Patient Care, Excellence in Your Career.