Chief Nursing Officer

apartment Mercyhealth location_onLake Geneva, WI 53147, US

Overview

Chief Nursing Officer

Location:Mercyhealth Hospital and Medical Center–Walworth

Mercyhealth is seeking a passionate and experienced Chief Nursing Officer (CNO) to lead nursing operations at our Critical Access Hospital (CAH) at the Mercyhealth Hospital and Medical Center–Walworth campus in Lake Geneva, WI.

This is a strategic leadership role responsible for ensuring safe, high-quality, patient-centered care in alignment with our system’s mission, vision, values, and strategic priorities.

If you're a nursing leader with a passion for excellence and a commitment to patient-centered care, we invite you to apply and join our leadership team at Mercyhealth.

Responsibilities:

Lead and oversee all nursing and clinical operations for the assigned CAH medical unit.
Collaborate with other nursing and operational leaders to ensure delivery of compassionate, efficient, and effective care.
Develop and implement nursing goals and objectives consistent with Mercyhealth's strategic plan.
Establish systems to monitor, evaluate, and improve the quality and appropriateness of patient care.
Ensure an exceptional total patient experience, both in clinical outcomes and in patient perception, as measured by system dashboards and performance metrics.
Promote a culture of collaboration, collegiality, and ethical nursing practice.
Foster professional growth, accountability, and community involvement among nursing staff.
Represent the nursing team in executive and cross-functional decision-making.
Knowledge of modern national trends in hospital technology, quality and patient safety.

Requirements:

Master’s degree in a relevant discipline is required. Candidate must hold either a Bachelor’s or Master’s in Nursing.
Maintains current leadership certification
7–10 years of progressive nursing leadership experience, ideally in acute or critical access hospital settings.
Must possess active and unencumbered Registered Nurse (RN) licensure in both Wisconsin and Illinois
Proven track record of partnering with medical staff to achieve desired organizational outcomes.
Strong work ethic, results-oriented, persuasive, motivational, inspirational and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees, and physicians.
Skilled in effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail. Skilled in coaching and mentoring direct reports.

Benefits include:

Medical, Dental, Vision
RN Student Loan Debt Repayment Program
Life & Disability Insurance
FSA/HSA Options
Generous PTO
Parental & Caregiver Leave
Career Advancement
Tuition Reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education

Responsibilities

Culture of Excellence Behavior Expectations

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