Home Health Access Nurse Coordinator

apartment Penn Medicine location_onBala Cynwyd, PA, US

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

The Home Health Access Nurse Coordinator (HHANC) is a RN who practices as a full partner within the continuum of care and consistently demonstrates clinical expert patient intake and care coordination. The HHANC triages complex referrals with providers and key stakeholders to assure a safe transition to home. The HHANC promotes the Central Intake Department as the hub for transitioning patients to post-acute care at home. The HHANC possesses knowledge, skills, and attitudes that promote thorough and efficient processing of referrals from inpatient and ambulatory care settings including internal and external partners. The HHANC develops and maintains collegial partnerships that engenders trust and confidence with referral sources The HHANC acts as a gatekeeper by tracking referral volume during peak and low volume times. The INC communicates workflow issues and works to assure adequate resources are available to meet the department demands. The HHANC coordinates and independently ensures safe transitions in patient care through expert knowledge of post-acute care. The HHANC works with the HCHS Scheduling Department to ensure the patient is seen in a timely manner by the correct agency(s). The HHANC works closely with the inter-professional teams to facilitate coordination of home care, home infusion, hospice and palliative care while providing clinical leadership and guidance to the Central Intake non-clinical staff by serving as a preceptor and charge nurse. The HHANC complies with regulatory standards for all licensing and accrediting bodies. The Central Intake Department services all agencies under Home Care and Hospice Services which includes Penn Care at Home, Penn Home Infusion Therapy, Caring Way, and Wissahickon Hospice.

Responsibilities:

Continuous Quality Improvement: The nurse utilizes data to identify potential and actual problems and opportunities to complete referrals in a safe, timely, efficient, effective, and equitable. §Provides quality review for high risk/complex referrals§Integrates compliance tasks into the referral process including completion of appropriate OASIS and obtaining Face to Face information§Strives to achieve excellence of service

Communication: §Develops specialty service line knowledge in home health, palliative care, hospice care, infusion, treatments, labs and care settings§Communicates effectively with referral sources, team members, leadership, schedulers§Possesses knowledge of policies to ensure safe transition from hospital or facility to home§Maintains confidentiality in accordance with HIPAA§Accesses information to stay current on changes and trends in the home health and hospice industry as it pertains to referral and intake processes

Leadership: The nurse effectively collaborates and applies innovative, systems thinking to engage in systematic, evidence based problem solving and decision making to promote effective changes within a complex care delivery system supporting the vision of HCHS and Penn Medicine§Supports department staff to assure excellent customer service through role-modeling, feedback, and mentorship

Person and Family Centered Care: §Effectively uses all resources to achieve positive outcomes and high satisfaction for patients

Professionalism: The nurse demonstrates a commitment to the nursing profession through lifelong learning, adherence to ANA’s Code of Ethics for Nurses, participation in a professional organization and advancing community outreach.§Partners with referral sources to establish trust and exquisite communication

Safety: The nurse minimizes risk of harm to patients, families, providers and self through system effectiveness and individual performance§Identifies high-risk and complex patients/therapies/medications and coordinates same day services with clinical team partners§Assures timely start of care in collaboration with the Scheduling Department

Teamwork: The nurse effectively engages in the process of cooperation, coordination, and collaboration in an effort to provide for safe, quality outcomes for patients within inter and intra-professional teams, including virtual teams.§Exhibits strong customer service and relationship building skills with internal and external referral sources§Effectively tracks and communicates regarding readmitted patients to ensure a safe discharge §Works closely with discharge planning group to determine needs for home care and makes recommendations§Provide hospital personnel most directly involved with patient’s care thorough communication regarding the home care plan§Treats people respectfully

Technology/Informatics: The nurse utilizes appropriate information and technology to communicate, manage knowledge, mitigate error, and support decision making across the continuum.§Obtains all clinical information relevant to the referral including diagnosis, agency, referral source, following provider, treatments and medications§Develops extensive working knowledge of EMR-Penn Chart, multiple secondary platforms

Credentials:

Registered Nurse - PA (Required)
Case Management RN

Education or Equivalent Experience:

Associates or Bachelor of Science in Nursing
Education Specialization: from an accredited school of nursing Equivalent Experience: •And 5+ years Current acute care (med/surg/ICU) nursing experience; •Leadership: formal or informal (charge RN, committee chair) •Home care and hospice experience
Associate of Arts or Science (Required)
from an accredited school of nursing 5+ years Current acute care (med/surg/ICU) nursing experience. Ability to obtain information from multiple sources to accurately and efficiently create, process, and support referrals for all agency services Ability to work flexible shifts including weekends and holidays in rotation

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Share this job

Related Jobs

RN - Cardiac Step Down Unit

apartment Nemours Children's Health location_onWilmington, DE

Job Description The Nemours Cardiac Stepdown Unit in Wilmington, DE has rotating shift availability for full time, every third weekend and every third holiday. Description The Nemours Cardiac Center (NCC) provides comprehensive care for infants, children, and adolescents with cardiac, thoracic, and vascular disease. The Cardiac Center provides patient care, performs research, and educates and trains health care professionals in various settings, including the Cardiac Intensive Care Unit and the Cardiac Step-Down Unit. Essential Responsibilities Assesses and documents initial and ongoing patient needs and problems. Formulates nursing plan based on patient needs and problems and indicates plan on the patient care plan. Develops realistic and appropriate long- and short-term goals based patient/family needs. Implements patient plan of care Evaluates the patient's and family's response to care and modified care plan accordingly. Assists patient and family in discharge planning so that problems and care needs are anticipated and met. Serves as an advocate for patient and family in working with other members of the health care team. Provides safe and appropriate nursing care through adherence to Nursing Department standards. Additional Requirements Graduate of accredited school of nursing, BSN Preferred Previous experience in pediatric/cardiac and or critical care nursing preferred. Current or be eligible for registration with Delaware State Board of Nursing. American Heart Association BLS required About Us Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .

Full-time

RN - 3W, Ortho Rehab

apartment Nemours Children's Health location_onWilmington, DE

Job Description Nemours is seeking a full-time Registered Nurse to join our Nemours Children's Health team in Wilmington, DE. 3 West is a 24-bed medical surgical unit for patients 0-21 years of age. This unit is designated for orthopedic patients, patients in need of comprehensive rehabilitation and acute rehabilitation of both traumatic brain injury and spinal cord injury, ventilator-dependent patients, and patients with tracheotomies. Additional patient populations include neurosurgical and nonsurgical neurology, and infants transitioning from the Neonatal Intensive Care Unit. Neurology and neurosurgical patients are also cared for on 3 West. This unit was designed to provide single patient care rooms to allow for privacy and family presence during the hospital stay. Position is full-time, rotating shifts, 60 hrs in 2 wks, 12-hr rotating shifts, 2/6 weekends, holiday rotation. The primary role of the Registered Nurse is to implement the patient care delivery model for the patient and their family. Additionally, the registered nurse is responsible and accountable for assessing, planning, providing and evaluating, the care provided to assigned patients. Additional Requirements Must be a graduate of an accredited school of nursing. BSN Preferred, obtained within 3 years of start required Inpatient Experience Preferred Must be eligible for Delaware State license (or compact license). BLS certification with the American Heart Association Required About Us Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .

Manager/Supervisor

Full-time

Clinical Nurse Supervisor, Staffing Resource Pool

apartment Nemours Children's Health location_onWilmington, DE

Job Description Nemours is seeking a Clinical Nurse Supervisor to join our Nemours Children's Health team in Wilmington, DE for a full-time, rotating days position. This is a registered nurse with clinical and shift management responsibilities for hospital operations. Position Responsibilities Shares clinical expertise with staff and provides direction for staff in exercising clinical skills. Demonstrates management skills effectively and universally when dealing with staff on a shift. Guides clinical practice by adhering to the Nurse Practice Act. Initiates cost-effective and appropriate quality care by: Reviewing and adjusting unit assignment of staff in collaboration with Nurse Managers/Charge Nurses to insure adequate coverage of all patient care units in a cost effective manner. Identifies problems on a shift and initiates actions to correct the problem. Communicates problem areas to Chief Nurse Executive/designee. Enters all staffing changes in the automated staffing and scheduling system. Interprets and role models Hospital and Department philosophies, policies, and objectives. Provides Clinical management coverage for all patient care units. Informs and reports any unusual occurrences to the Chief Nurse Executive /designee and Administrator on-Call. Functions in the role of the Incident Commander during a Code Delta until relieved by the Administrator-on-Call. Manages and resolves all patient care issues in the absence of the Chief Nurse Executive/designee. Identifies problems, gathers sufficient data, analyzes data, and determines strategies to utilize for problem resolution. Contributes appropriately to quality improvement activities. Evaluates outcome of problem resolution to determine effectiveness. Supports development of staff by encouraging participation in educational programs. Identifies individual and unit educational needs for a specific shift on weekends and communicates to Nurse Managers/designee on Nursing Staff Development. Communicates staff deficiencies to the unit Nurse Manager. Provides periodic evaluation of staff to the unit Nurse Manager. Provides constructive guidance to staff for development of clinical expertise. Counsels employees in the absence of the Nurse Manager. Demonstrates ability to work collaboratively with ancillary departmental staff. Establishes a positive work environment to achieve optimal patient care. Demonstrates effective and professional written and oral communication skills. Conveys unit information regarding patients, unit activity, staffing, and personnel problems to the Nurse Manager/designee daily. Provides recommendation to improve nursing work flows and efficiency. Performs all other related tasks as indicated by the Chief Nurse Executive/designee. Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Position Requirements BSN required American Heart Association BLS required Active Delaware (or compact state) Registered Nurse Licensure Required 3-5 years experience as a staff nurse. Management experience preferred. About Us Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .

Mother-Baby

Educator

Full-time

Clinical Nurse Educator - Lactation Consultant

apartment Nemours Children's Health location_onWilmington, DE

Job Description Nemours is seeking a Clinical Nurse Educator, Lactation Consultant, to join our Nemours Children's Health team in Wilmington, DE. The Clinical Nurse Educator, Lactation Consultant is a registered nurse who is also certified as an International Board Certified Lactation Consultant (IBCLC). This nurse leader is skilled in assessment, planning, implementation, and evaluation to assist the breastfeeding mother-baby dyad with feeding and to help the mother to achieve her individual goals. This Clinical Nurse Educator functions as a member of the nursing professional development team and the interprofessional health care team as a consultant, educator, and mentor to nurses, healthcare professionals, and patients and their families. The nurse in this position demonstrates behaviors that model the core values and mission statement for Nemours Children's Health. Responsibilities Clinical Judgment: Provides advanced assessment and interpretation, implements nursing care plans and support, and evaluates outcomes for the breastfeeding population based on physician/nurse referrals for all breastfeeding or pumping issues. Facilitator of Learning: Demonstrates clinical expertise while supporting the breastfeeding mother-baby dyad. Provides evidence-based education or teaching skills to direct care staff and families. Collaboration: Focuses on multidisciplinary team building while providing breastfeeding resources and support. Promotes community outreach activities to share the benefits of breastfeeding. Response to Diversity: Reviews alternative approaches and implements planned change to meet the breastfeeding mother’s needs considering cultural, social, family, and system diversity. Clinical Inquiry: Individualizes standards and guidelines for particular patient situations. Questions and/or evaluates current practice based on patients’ responses, review of literature, research, and education/learning. Maintains the knowledge and skills needed to address questions arising in practice and improve patient care. Systems Thinking: Develops, integrates, and applies a variety of strategies that are driven by the needs and strengths of the mother-baby dyad. Negotiates and navigates through the system on behalf of the patient and family; anticipates needs of the mother-baby dyad as they move through the healthcare system; utilizes untapped and alternative resources as necessary. Advocacy/Moral Agency: Works on behalf of the patient, family, and community; advocates from the patient/family perspective. Supports colleagues in ethical and clinical issues; achieves mutuality within patient/professional relationships. Caring Practices: Recognizes and tailors caring practices to the individuality of patient and family; has astute awareness and anticipates mother-baby dyad changes and needs; follows the families lead; promotes safety throughout mother and baby’s transition along the health-care continuum. Qualifications Bachelor's Degree in Nursing required Active Delaware or compact license required Current American Heart Association BLS required Certified as an International Board Certified Lactation Consultant (IBCLC) through the IBLCE One to three years of experience About Us Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .

Manager/Supervisor

Full-time

Nurse Manager-CVOR

apartment Nemours Children's Health location_onWilmington, DE

Job Description This Nurse Leadership position is for our dedicated Pediatric Cardiac Operating Room (OR). The Cardiac OR Nurse Manager facilitates, coordinates and directs patient care in the cardiac operative suite. Mentors and develops staff and manages the environment of practice. The cardiac OR performs about 360 cardiac procedures annually. The ideal candidate will have both leadership and pediatric Cardiac OR experience as a scrub and circulating Nurse. This Nurse Leadership position is for our dedicated Pediatric Cardiac Operating Room (OR). The Cardiac OR Nurse Manager facilitates, coordinates and directs patient care in the cardiac operative suite. Mentors and develops staff and manages the environment of practice. The cardiac OR performs about 360 cardiac procedures annually. The ideal candidate will have both leadership and pediatric Cardiac OR experience as a scrub and circulating Nurse. This position is responsible for: Facilitates, coordinates and directs patient care services and provides leadership for designated area(s) of responsibility. Responsible for planning, development and utilization of human and material resources to meet departmental needs. Mentors and develops staff. Manages the environment of practice. Demonstrates a commitment to leading in adherence with the principles of the American Nurses Credentialing Center’s Magnet model, exemplifying the transformational nursing leadership component of this model. Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Leadership includes strategic planning, ensuring evidence based care delivery, benchmarked quality patient service and outcomes, experience with LEAN methodology (or similar) for continuous improvement, well developed change management skills, and fiscal stewardship. Position Responsibilities Participates in nursing and organizational policy formulation and decision-making. Facilitates participation of staff in nursing and organizational policy formation & decision-making Accepts organizational accountability for services provided to patients and families within defined areas of accountability. Evaluates the quality and appropriateness of care. Provides guidance for and supervision of personnel accountable to the nurse manager. Coordinates nursing services with the services of other health care disciplines. Participates in recruitment, selection, and retention of personnel. Assumes responsibility for staffing and scheduling personnel. Assignments reflect appropriate utilization of personnel. Assures appropriate orientation, education, credentialing and continuing professional development for personnel. Evaluates the performance of personnel. Participates in planning and monitoring the budget for defined areas of responsibility. Participates in and involves the staff in evaluative research activities. Fosters a climate conducive to educational experiences for nursing and other students. Fosters peer review. Fosters own professional growth. Position Requirements Masters in Nursing or related field preferred. Five years clinical experience required, preferably at least one year in pediatrics. Knowledge of professional nursing theory & practice; knowledge of management theory and change process. Previous management experience required. Active registered nurse licensure for Delaware Required Certification in nursing administration and/or certification in CVOR preferred Current AHA Healthcare Provider (HCP) Certification required About Us Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .