CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Medical Assistant will: Obtain patient information and vital signs, assist the physician with patient follow-up calls, screen and follow-up with patient test results; maintain medical record information; coordinate patient care information with other health care providers; and obtain prior authorizations. Phone responsibilities may include answering the phone, creating telephone encounters, directing callers to the appropriate person/department, taking messages and scheduling; appointments for the patients. The Medical Assistant may provide coverage for clerical positions as needed. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. $3,000 Sign On Bonus* Pay Range: $18.50 - $23.21/hour Employment Type: Full Time, 80 hours every 2 weeks Requirements: High School Diploma/GED required, Current Medical Assistant Certification or Registration or LPN required, BLS for the Healthcare Provider 60 days after hire required. PATIENT CARE Maintains a confidential and safe patient focused office. Recognizes and responds appropriately to patient emergencies via phone and in the office. Applies site specific clinical screening tools. Obtains and updates patient information and vital signs. Uses standard protocol to order appropriate lab testing for patient care. Refills prescriptions per office protocol. Coordinates referrals and testing. Reviews the After Visit Summary with the patient and family to ensure comprehension. PROVIDER SUPPORT Works in conjunction with the provider to create a patient focused care team. Anticipates and supports the providers, allowing the providers to focus on clinical productivity. Coordinates communication between the patient, provider and care team. Delivers pertinent information to the provider. Screens calls, gathers information for the provider, as appropriate, and communicates with patients in a professional manner. Assures confidential questionnaires are completed and all necessary forms are signed. Schedules appointments, notifies the providers of cancellations, and fills time slots to maximize physician productivity. Provides accurate and timely information back to the patient as indicated by the care team. Follows protocols to scheduled same day and urgent visits. CLINICAL PROCEDURES Performs all clinical functions as directed by the physician. DOCUMENTATION – Electronic Medical Record Documents and updates patient information in the medical record. Reconciles and documents patient medication logs at each visit Maintains appropriate documentation log for clinical equipment, point of care testing, and sample medication log, if applicable. Assures confidential questionnaires are completed and all necessary. Obtains prior authorizations as required. Manages overdues, recalls and actions within the EMR. Files or scans records in an accessible, confidential and secure system. QUALITY IMPROVEMENT Supports the quality improvement activities of the facility and responds appropriately to change. Participates in learning experiences as appropriate. Manages the office specific registry to identify patient care gaps. Ensures compliance with policy, procedure and regulatory requirements. Maintains patient rights, confidentiality and ethical billing practices. Identifies communication needs of referral sources and assures that they receive information in a timely manner. *Current employees not eligible for signing bonus Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Are you a driven and compassionate individual seeking to kickstart your career in the medical field? Join our Certified Medical Assistant Apprentice Program and gain valuable hands-on experience that will set you up for success in the healthcare industry. Holland Hospital will cover the cost for you to attend the Davenport University 15 week Certified Clinical Medical Assistant Program while you gain hands on experience and practical training in a healthcare setting. Pay Range: $15.91 - 22.28/hour Employment Type: Full Time, 80 hours every 2 weeks. Schedule: Monday-Thursday 7:30am-4:40pm; Friday 7:30am-4:00pm. M, T, W, F at Holland Office and Thursday at Grand Haven Office. Requirements: High School Diploma/GED required, Current BLS for the Healthcare Provider by 60 days after hire required, Complete Medical Assistant certification within 12 months after hire required, Commitment to work for the organization post course completion for one year required. Assist with Patient Care: Greet patients, escort them to examination rooms, and prepare them for medical procedures. Take vital signs, such as blood pressure, pulse rate, and temperature. Obtain patient medical history and relevant information for medical records. Prepare and maintain examination rooms, ensuring cleanliness and stocking of necessary supplies. Assist healthcare professionals during examinations, treatments, and minor surgical procedures. Perform basic lab tests and specimen collection as instructed. Administer medications under the direction of healthcare professionals. Administrative Support: Schedule appointments and manage patient flow to ensure efficient operations. Maintain patient records and update electronic health records accurately. Handle incoming and outgoing phone calls, taking messages and providing necessary information. Assist with billing and coding procedures, ensuring accuracy and compliance. Manage inventory of medical supplies and equipment, ordering and restocking as needed. Patient Education: Provide patients with educational materials and instructions as directed by healthcare professionals. Explain treatment procedures, medication usage, and preventive healthcare measures to patients. Address patient inquiries and concerns within the scope of training and refer complex issues to healthcare professionals. Compliance and Safety: Adhere to healthcare regulations, policies, and protocols. Follow infection control procedures to maintain a clean and safe environment. Maintain confidentiality of patient information and uphold patient privacy rights. Participate in training sessions and educational programs to enhance skills and knowledge. Qualifications: Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask in a fast-paced environment. Willingness to learn and adapt to new procedures and technologies. Ability to maintain professionalism and compassion when interacting with patients. Flexibility to work in various medical offices. Medical Assistant Apprentices may conduct other duties as assigned by practice leadership and/or medical team. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The RN is responsible for the provision and coordination of patient centered care. The RN coordinates care to achieve desired outcomes, participates in patient and family teaching and provides leadership by delegating and working cooperatively and collaboratively with ancillary nursing and other members of the healthcare team in maintaining standards for professional nursing practice and professional nursing performance in the clinical setting. The RN is also accountable to practice in accordance with the Michigan Public Health Code Act 368 of 1978, Article 15 (Health Occupations), Part 172 (Nursing). The RN must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. $5,000 Sign On Bonus* Pay Range: $34.00 - $49.18/hour Employment Type: Full time, 72 hours every 2 weeks. Schedule: 7pm-7:30am, Three 12 hour shifts, every 3rd weekend required. Requirements: Graduate of accredited Registered Nursing Program required, Current Michigan RN License (or completed by end of orientation) required, Current BLS for the Healthcare Provider (or completed within 60 days of hire) required STANDARDS OF PROFESSIONAL PERFORMANCE Promotes patient safety by maintaining the policies and procedures of the hospital and nursing department, including maintaining the Patient's Bill of Rights. Practices in accordance with the ANA Standards of Professional Performance including: QUALITY OF PRACTICE -- Systematically enhances the quality and effectiveness of nursing practice. EDUCATION -- Attains knowledge and competency that reflects current evidence-based nursing practice. PROFESSIONAL PRACTICE EVALUATION -- Evaluates one's own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. COLLABORATION -- Collaborates with patient, family and other members of the healthcare team in the conduct of nursing practice. ETHICS -- Integrates ethical provisions in all areas of practice. EVIDENCE-BASED PRACTICE and RESEARCH -- Integrates evidence and research findings into practice. RESOURCE UTILIZATION -- Utilizes appropriate resources to plan and provide nursing services that are safe, effective, and financially responsible. ENVIRONMENTAL HEALTH -- Practices in an environmentally safe and healthy manner. COLLEGIALITY - Interacting with and contributing to the professional development and training of peers, colleagues, and students. STANDARDS OF PROFESSIONAL PERFORMANCE -- LEADERSHIP: Demonstrates leadership in the profession and in the professional practice setting. Appropriately directs and supervises support personnel in the performance of delegated nursing activities. Actively participates in or supports, on a regular basis, shared decision-making activities. Demonstrates awareness of and accountability to department/organization strategic goals and quality initiatives. NURSING PROCESS: ASSESSMENT and DIAGNOSIS -- Collects and documents comprehensive data pertinent to the patient's health or the situation. Assessments are thorough, timely and accurate and include but are not limited to the physiological, socio-cultural, safety and spiritual needs of patients (including significant other). Demonstrates ability to use critical thinking skills to analyze assessment data to determine the pertinent diagnosis or issues. Responds appropriately to changing needs of patients, including response to emergency/life threatening situations. OUTCOMES IDENTIFICATION / PLANNING -- Identifies expected outcomes for a plan individualized to the patient or situation. Develops and documents an individualized plan of care which incorporates the patient's significant other as appropriate and that prescribes strategies and alternatives to attain expected outcomes. Identifies initial and ongoing discharge planning needs. Demonstrates the ability to identify, evaluate and document the patient's response to care given. Coordinates care across the continuum to meet the identified and anticipated needs of the patient and his/her support network. IMPLEMENTATION -- Functions as advocate for patient/significant other. Demonstrates skills needed to implement the identified plan of care, incorporating elements of Standards of Professional Performance (as described in Essential Functions #1) as appropriate. Demonstrates ability to prioritize and adjust priorities based on patient/unit needs. EVALUATION -- Demonstrates ability to evaluate and document patient's progress towards attainment of desired outcomes. PATIENT EDUCATION: Demonstrates ability to optimize patient learning through evaluating a patient's learning abilities and carrying out the education of the patient. -For ICU/TU, Cardiac Cath Lab, Emergency, PACU, Surgery Center, Endoscopy, Spine/Orthopedics, Float Pool: ACLS Certification or completed within one year of hire. -For Emergency, 5 West, PACU, Surgery Center: PALS certification or completed within one year of hire. -For Birth Center: NRP Certification or completed within one year of hire. Neonatal Resuscitation required. Preferred Education/Experience: Bachelor's of Science Nursing (BSN) preferred Certification in specialty area (CCRN, CRN, CNOR, CEN, etc) preferred Recent hospital experience and/or previous nursing practice experience preferred 2 years prior RN experience in desired specialty area preferred Prior experience with electronic patient documentation system preferred Prior experience with technology common to specialty area (i.e., cardiac monitors, IV pumps) preferred Bilingual preferred *Current employees not eligible for sign on bonus. Bonus requires 1 year of employment in the same department and on the same shift. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Medical Assistant / LPN will: Obtain patient information and vital signs, assist the physician with patient follow-up calls, screen and follow-up with patient test results; maintain medical record information; coordinate patient care information with other health care providers; and obtain prior authorizations. Phone responsibilities may include answering the phone, creating telephone encounters, directing callers to the appropriate person/department, taking messages and scheduling; appointments for the patients. The Medical Assistant may provide coverage for clerical positions as needed. This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. $3,000 Sign On Bonus* Pay Range: $16.88 - 23.64/hour Employment Type: Full Time, 72hours every 2 weeks Schedule: M 10-7pm, T 8am-12pm, W 8a-5pm, Th 1pm-5pm, Fri 8a-4pm Requirements: High School Diploma/GED required, Current Medical Assistant Certification or Registration or LPN required , BLS for the Healthcare Provider 60 days after hire required. PATIENT CARE Maintains a confidential and safe patient focused office. Recognizes and responds appropriately to patient emergencies via phone and in the office. Applies site specific clinical screening tools. Obtains and updates patient information and vital signs. Uses standard protocol to order appropriate lab testing for patient care. Refills prescriptions per office protocol. Coordinates referrals and testing. Reviews the After Visit Summary with the patient and family to ensure comprehension. PROVIDER SUPPORT Works in conjunction with the provider to create a patient focused care team. Anticipates and supports the providers, allowing the providers to focus on clinical productivity. Coordinates communication between the patient, provider and care team. Delivers pertinent information to the provider. Screens calls, gathers information for the provider, as appropriate, and communicates with patients in a professional manner. Assures confidential questionnaires are completed and all necessary forms are signed. Schedules appointments, notifies the providers of cancellations, and fills time slots to maximize physician productivity. Provides accurate and timely information back to the patient as indicated by the care team. Follows protocols to scheduled same day and urgent visits. CLINICAL PROCEDURES Performs all clinical functions as directed by the physician. DOCUMENTATION Documents and updates patient information in the medical record. Reconciles and documents patient medication logs at each visit Maintains appropriate documentation log for clinical equipment, point of care testing, and sample medication log, if applicable. Assures confidential questionnaires are completed and all necessary. Obtains prior authorizations as required. Manages overdues, recalls and actions within the EMR. Files or scans records in an accessible, confidential and secure system. QUALITY IMPROVEMENT Supports the quality improvement activities of the facility and responds appropriately to change. Participates in learning experiences as appropriate. Manages the office specific registry to identify patient care gaps. Ensures compliance with policy, procedure and regulatory requirements. Maintains patient rights, confidentiality and ethical billing practices. Identifies communication needs of referral sources and assures that they receive information in a timely manner *Current employees not eligible for signing bonus Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Are you a driven and compassionate individual seeking to kickstart your career in the medical field? Join our Certified Medical Assistant Apprentice Program and gain valuable hands-on experience that will set you up for success in the healthcare industry. Holland Hospital will cover the cost for you to attend the Davenport University 15-week Certified Clinical Medical Assistant Program while you gain hands on experience and practical training in a healthcare setting. This MAA will be working in various medical offices for Holland Hospital. Pay Range: $15.91 - 22.28/hour Employment Type: PRN, Limited hours. Schedule: Monday through Friday, typically 8am to 5pm. Requirements: High School Diploma/GED required, Current BLS for the Healthcare Provider by 60 days after hire required, Complete Medical Assistant certification within 12 months after hire required, Commitment to work for the organization post course completion for one year required. Assist with Patient Care: Greet patients, escort them to examination rooms, and prepare them for medical procedures. Take vital signs, such as blood pressure, pulse rate, and temperature. Obtain patient medical history and relevant information for medical records. Prepare and maintain examination rooms, ensuring cleanliness and stocking of necessary supplies. Assist healthcare professionals during examinations, treatments, and minor surgical procedures. Perform basic lab tests and specimen collection as instructed. Administer medications under the direction of healthcare professionals. Administrative Support: Schedule appointments and manage patient flow to ensure efficient operations. Maintain patient records and update electronic health records accurately. Handle incoming and outgoing phone calls, taking messages and providing necessary information. Assist with billing and coding procedures, ensuring accuracy and compliance. Manage inventory of medical supplies and equipment, ordering and restocking as needed. Patient Education: Provide patients with educational materials and instructions as directed by healthcare professionals. Explain treatment procedures, medication usage, and preventive healthcare measures to patients. Address patient inquiries and concerns within the scope of training and refer complex issues to healthcare professionals. Compliance and Safety: Adhere to healthcare regulations, policies, and protocols. Follow infection control procedures to maintain a clean and safe environment. Maintain confidentiality of patient information and uphold patient privacy rights. Participate in training sessions and educational programs to enhance skills and knowledge. Medical Assistant Apprentices may conduct other duties as assigned by practice leadership and/or medical team. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
