Job Summary : To assist in the delivery of health care and patient care management in a clinical capacity. Daily responsibilities of the position are based solely on the needs of the practice at any given time. Job Description Essential Responsibilities: 1. Provides directly and through delegation patient care for facility clients. Maintains knowledge of normal/abnormal parameters that identify clients at risk. Provides patient care in accordance to standards and guidelines. Responds to telephone calls and triages appropriately. Provides patient with reassurance, accurate teaching and direction. 2. Ensures efficient delivery of healthcare services throughout the duration of the patient visit. Ensures that medical records are completed, accurate and updated. Initiates patient contact and prepares patient for examination. Obtains vital signs, weight, age, temperature, blood pressure, pulse, respiratory, history and chief complaint. Observes patients with abnormal signs and symptoms, communicates their condition to the physician and documents the same in the medical record. Ensures patient understanding of physician instruction upon discharge. Documents patients medical record entries and documents charge information into electronic medical record for billing. 3. Assist with testing and treatment procedures under the Physicians supervision. Assists physician in applying splints and dressings. Performs and follows through in all indicated orders from physician. Assists with sample medications and sample medication logs. Arranges and administers any necessary patient testing or admission. Obtains appropriate referrals required. Retrieves test results as needed and notifies patient. Assists physician in preparing for minor surgeries and physicals. Obtains appropriate consents before all invasive procedures or immunizations are preformed. Distributes patient education materials as directed. Assists in patient instruction and ascertains patient understanding regarding treatment and medication usage. Performs laboratory tests and treatments as prescribed. Assists in maintaining laboratory log. 4. Ensures all patient care areas, equipment and materials are appropriately stocked and maintained. Maintains and organizes adequate supply of patient education materials. Orders and maintains required supplies and equipment for clinical care areas ensuring exam rooms are stocked appropriately. Keep exam rooms clean, free of waste and organized in accordance with cleaning protocol. Ensures that instruments are sterile and equipment is in working order. 5. All other duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Required: 1. Graduation from an accredited Medical Assistant Program or accredited Nursing Program. Work Shift : 1st Shift (United States of America) Scheduled Weekly Hours : 40
Job Summary : To provide nursing care that is patient and family centered in an environment that exemplifies best practice and customer service; fosters relationship based care; and maintains the integrity of professional nursing standards. Nursing care guidelines are based on the ANA Code of Ethics (1), Indiana Nurse Practice Act (2), Nursing Process, and regulatory agency standards by which the RN provides patient care and shared leadership for the unit. Job Description Assessment – Specific to all ages/stages Performs comprehensive assessments and reassessments. Including identification of actual or potential physical, psychosocial, cultural, religious, safety, infection control and environmental components for teaching. Incorporates data obtained from patient or significant others or other health care provider. Addresses health promotion, maintenance and restoration. Applies unit-specific advanced assessment skills and knowledge to patients with medical and nursing care needs. Changes teaching format based on clients significant others learning capabilities. Interprets assessment findings, documents findings as described per education protocols and teaching checklist criteria. Responds to assessment findings, as directed by patient condition diagnosis, laboratory findings. Confers with Unit Director on unit education budgetary needs and submits annual Patient Education budget. Reviews and maintains current resource literature, equipment, supplies, packets and notebooks. Planning – Specific to all ages/stages Upon initial assessment, collaborates with other health care providers regarding the teaching plan and/or discharge/transfer follow up. Incorporates pharmacological interventions. Incorporates dietary interventions. Incorporates physical/occupational therapies. During health care visits collaborates with other health care providers regarding the teaching plan and/or discharge/transfer follow up. Develops individualized teaching plan based on teaching checklists and Standards of Care/Standards of Practice to achieve optimal outcomes. Sets up client/significant others for outpatient teaching as needed. Revises teaching plan based on patient physical and emotional changes and/or needs. Revises teaching plan based on patient and significant other input. Implementation – Specific to all ages/stages Complies with OSHA regulations as observed in daily practice. Knows OSHA Exposure category. Applies safety principles to patient education. Follows HRH safety, fire and disaster plans. Follows Hazardous Waste Flow. Complies with regulatory agency standards.Documents patient/family education per standards. Documents on Multidisciplinary Education form. Documents on Narrative notes. Completes teaching checklist. Communicates with physician regarding specified data. Significant changes in patient condition based upon assessments. Significant changes for potential or suspected complications. Patient/family response to education. Obtains/Clarifies physician orders. Verifies medication doses and treatment orders. Schedules and notifies clients of outpatient programs. Acts as patient education liaison with medical staff. Acts as a public education resource and provides information as requested. Assists with community education programs as requested. When applicable, questions, medications, doses and treatments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Required: 1. Graduation from an accredited School of Nursing is required for employment. Bachelor of Science in Nursing Degree, (BSN), preferred. 2. Computer skills required. Mandatory Licensure/Certifications: 1. Current licensure by the Indiana State Board of Nurses’ Registration and Nursing Education as an active Registered Nurse. 2. Area specific required education may be obtained upon hire and is to be maintained, e.g. ACLS, BLS, PALS, specialty certification, etc. Work Shift : 1st Shift (United States of America) Scheduled Weekly Hours : 8
Job Summary : The purpose of a case manager is to promote an optimal level of social/emotional functioning and to enable wellness patients to appropriately utilize health care and other services to achieve their optimal level of health. The case manager recognizes that the relationship between psychosocial factors and illness influence the patient’s recovery. Through provision of patient centered assessments and brokering for post-acute services the case manager identifies variables the can or will affect optimal transition from the hospital. Collaboration with the interdisciplinary team, the patient, loved ones, and through mobilization of community services personal and professional resources the work of the case manager can substantially reduce hospital and patient cost, decrease readmissions and improve the quality of life for patients. Job Description Essential Responsibilities: *Note: While these are considered essential responsibilities of the position this is not a comprehensive inventory of all duties and does not take into considerations accommodations that may be required as situations arise. • Discharge screening, evaluation, development and implementation of discharge plans with focus on those with complex needs. • Reassessment of discharge plan and monitoring for changes in condition • Patient advocacy with support persons and healthcare team if needed • Interventions and support with family stress and emotional needs as it related to making appropriate healthcare decisions. • Crisis intervention/adjustment to illness/bereavement • Resource brokering (SNF, home care, hospice, infusion, LTAC, DME, etc) • System integration/continuity of care and interdisciplinary collaboration • Adoptions • Follow up calls for per Transitions of Care Discharge Policy. Ability to assess patient care needs over the phone and apply interventions. • Provision of resources to patients prior to or after admission to facilitate an effective discharge plan as patient care needs change and emerge. • Chemical dependency and mental health assessments and referral to treatment • Readmission assessments and trending. • Provision of Medicare Notification Letters. • Assistance with resolutions of financial concerns including linking to eligible programs and hospital assistance programs • Abuse (adult, child, sexual, domestic violence) assessments and referrals. • Assessment of Social Determinants of Health and ability to understand the manner in which a variety of government programs and social service agencies are organized and function and an ability to assist individuals with accessing those programs and services. • Provides information and execution of advance directives. • Participation in departmental, hospital and community meetings and initiatives relative to departmental scope as assigned. The functions of this position are not limited to what has been listed; other tasks may be performed as assigned. Education and Experience Required: 1. Bachelor’s Degree (Must start program within one year and complete within five years) in nursing from an accredited college or university. 2. Broad responsibility directly related to work experience in clinical, administrative and managerial positions in healthcare or related field. Mandatory Licensure/Certifications: Registered Nurse license from the State of Indiana, Board of Registered Nursing. Work Shift : 4th Shift (United States of America) Scheduled Weekly Hours : 0
Job Summary : To provide nursing care that is patient and family centered in an environment that exemplifies best practice and customer service; fosters relationship based care; and maintains the integrity of professional nursing standards. Nursing care guidelines are based on the ANA Code of Ethics (1), Indiana Nurse Practice Act (2), Nursing Process, and regulatory agency standards by which the RN provides patient care and shared leadership for the unit. Acute Care departments include: Medical Units, Surgery Units, Emergency Departments, Intensive Care Unit, Childbirth Center, Pediatric Unit, Operating Room, Hibbeln, Perianesthesia, Endoscopy/GI, Cardiac Cath Lab Job Description Essential Responsibilities: *Note: While these are considered essential responsibilities of the position, alternatives or accommodation may be considered, when situations require. *Note: These responsibilities may be divided as necessary between multiple nurses as staffing requires and integrate collaborative input of healthcare providers, patient and patient designees. Time and Resource Management Uses resources and time effectively and efficiently. Manages time effectively; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once and considers the short, medium, and long-term while attending to a broad range of activities. Attends product and practice change education and applies such to promote non-salary cost saving. Expertise/Specialty Possesses required functional and technical knowledge to do his or her job at high level of accomplishment. Makes appropriate patient care assignments based on nurse expertise, patient acuity and technical needs. Demonstrates ability to enhance workplace and apply new functional skills through use of evidence-based practice. Customer Focus Exhibits excellent guest relations to patients, visitors, physicians, and co-workers; displays our Hendricks Way Values core values of Respect, Integrity, Collaboration, Engagement, Empathy, Courage and Loyalty. Balances and prioritizes the needs of a variety of customers including patients, providers, community members and fellow associates. Responds to changing customer needs with a positive and collaborative approach. Manages customer expectations by communicating about progress, challenges and results, through established Hospital practices of patient rounding, timely response to patient needs, service recovery, and displaying professionalism in actions. Understands how different departments must work together to provide outstanding customer experiences. Brings value by forging positive relationship to those we serve. Represents the Hospital positively in provision of service to the community independently and at Hospital sponsored or community events. Maintains a therapeutic environment through noise reduction, appropriate use of electronic devices in patient care areas, and providing support and building relationships with healthcare students and their programs. Patient Safety/Workplace Safety/Patient Experience Places a high level of safety focus on HRH patients, guests, associates, and self, assuring safety and an exemplary patent experience. Utilizes the event management system; reports near misses and participates in proactive processes to reduce error. Applies the principles of Just Culture, HIPAA, national safety standards and social media policy. Career Development Demonstrates a strong emphasis on leadership, personal and professional growth. Seeks opportunity for growth in such areas as certification, Hospital clinical advancement programs, advanced degree, and nursing shared leadership and council opportunities. Grasps the essence of new information; masters new technical skills and business knowledge. Leverages strengths, and improves upon weaknesses; seeks feedback from others and opportunities to master new knowledge. Teamwork Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages cooperation within the organization and with customers. Fosters commitment, team spirit, pride and trust. Develops leadership in others through coaching, mentoring and providing collaborative and guiding feedback. Additional Skills and Abilities: Meets the Hospital Minimum Performance Standards and responsibilities as outlined in the Associate Handbook, maintaining privacy/confidentiality at all times. Maintains standard precautions and applies principles related to patient care. Understands and demonstrates nursing mission, vision, values and Nursing Professional Practice Model. Participates in nursing research projects/evidence based practice for unit or facility. Participates in staff meetings and other meetings as required by department and HRH. Participates in peer review as requested by management. Follows organizational and regulatory guidelines as related to daily responsibilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Required: 1. Must be a graduate from an accredited school of nursing ; or 2. If a graduate from a nursing school that is not accredited, a minimum of five years of acute care nursing experience is required to be considered ; or an advanced degree from an accredited school; 3. Bachelor of Science in Nursing Degree, (BSN), preferred or required within five years from date of hire (MSN enrollment would be accepted in place of BSN for those enrolling in an accelerated program). 4. Area specific required education may be obtained upon hire and is to be maintained, e.g. ACLS, BLS, PALS, specialty certification, etc. Mandatory Licensure/Certifications: Current licensure by the Indiana State Board of Nurses’ Registration and Nursing Education as an active Registered Nurse. Work Shift : Night Shift (United States of America) Scheduled Weekly Hours : 36
Job Summary : To provide nursing care that is patient and family centered in an environment that exemplifies best practice and customer service; fosters relationship based care; and maintains the integrity of professional nursing standards. Nursing care guidelines are based on the ANA Code of Ethics (1), Indiana Nurse Practice Act (2), Nursing Process, and regulatory agency standards by which the RN provides patient care and shared leadership for the unit. Job Description Essential Responsibilities: *Note: While these are considered essential responsibilities of the position, alternatives or accommodation may be considered, when situations require. *Note: These responsibilities may be divided as necessary between multiple nurses as staffing requires and integrate collaborative input of healthcare providers, patient and patient designees. Time and Resource Management Uses resources and time effectively and efficiently. Manages time effectively; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once and considers the short, medium, and long-term while attending to a broad range of activities. Attends product and practice change education and applies such to promote non-salary cost saving. Expertise/Specialty Possesses required functional and technical knowledge to do his or her job at high level of accomplishment. Makes appropriate patient care assignments based on nurse expertise, patient acuity and technical needs. Demonstrates ability to enhance workplace and apply new functional skills through use of evidence-based practice. Customer Focus Exhibits excellent guest relations to patients, visitors, physicians, and co-workers; displays our Hendricks Way Values core values of Respect, Integrity, Collaboration, Engagement, Empathy, Courage and Loyalty. Balances and prioritizes the needs of a variety of customers including patients, providers, community members and fellow associates. Responds to changing customer needs with a positive and collaborative approach. Manages customer expectations by communicating about progress, challenges and results, through established Hospital practices of patient rounding, timely response to patient needs, service recovery, and displaying professionalism in actions. Understands how different departments must work together to provide outstanding customer experiences. Brings value by forging positive relationship to those we serve. Represents the Hospital positively in provision of service to the community independently and at Hospital sponsored or community events. Maintains a therapeutic environment through noise reduction, appropriate use of electronic devices in patient care areas, and providing support and building relationships with healthcare students and their programs. Patient Safety/Workplace Safety/Patient Experience Places a high level of safety focus on HRH patients, guests, associates, and self, assuring safety and an exemplary patent experience. Utilizes the event management system; reports near misses and participates in proactive processes to reduce error. Applies the principles of Just Culture, HIPAA, national safety standards and social media policy. Career Development Demonstrates a strong emphasis on leadership, personal and professional growth. Seeks opportunity for growth in such areas as certification, Hospital clinical advancement programs, advanced degree, and nursing shared leadership and council opportunities. Grasps the essence of new information; masters new technical skills and business knowledge. Leverages strengths, and improves upon weaknesses; seeks feedback from others and opportunities to master new knowledge. Teamwork Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages cooperation within the organization and with customers. Fosters commitment, team spirit, pride and trust. Develops leadership in others through coaching, mentoring and providing collaborative and guiding feedback. Additional Skills and Abilities: Meets the Hospital Minimum Performance Standards and responsibilities as outlined in the Associate Handbook, maintaining privacy/confidentiality at all times. Maintains standard precautions and applies principles related to patient care. Understands and demonstrates nursing mission, vision, values and Nursing Professional Practice Model. Participates in nursing research projects/evidence based practice for unit or facility. Participates in staff meetings and other meetings as required by department and HRH. Participates in peer review as requested by management. Follows organizational and regulatory guidelines as related to daily responsibilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Education and Experience Required: 1. Must be a graduate from an accredited school of nursing ; or 2. If a graduate from a nursing school that is not accredited, a minimum of five years of acute care nursing experience is required to be considered ; or an advanced degree from an accredited school; 3. Bachelor of Science in Nursing Degree, (BSN), preferred or required within five years from date of hire 4. Area specific required education may be obtained upon hire and is to be maintained, e.g. ACLS, BLS, PALS, specialty certification, etc. Mandatory Licensure/Certifications: Current licensure by the Indiana State Board of Nurses’ Registration and Nursing Education as an active Registered Nurse. Work Shift : 1st Shift (United States of America) Scheduled Weekly Hours : 26
