Job Description: JOB DESCRIPTION Hebrew SeniorLife Revision date: February, 2022 Position Title: Patient Care Associate (PCA) Position code: NS18_(cost center) Job Family: Sup II FLSA: Non-exempt Location: Roslindale, Dedham Title of Immediate Supervisor: Nurse Manager, Director of Nursing I. Position Summary: The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient’s environment, and meet other needs as required. The goal of the work of the Patient Care Associate, is to provide assistance that promotes a high quality of life for the patients. The Patient Care Associate, works as a member of a team that seeks to achieve a home like setting while maintaining excellence in all areas of care. In addition, the Patient Care Associate, will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognize patient’s dignity and choice in all aspects of daily life. They are an active participant in the activities, work, and social environment of the floors/households, and strive to make every patient encounter into a positive and meaningful experience and opportunity, while ensuring the provision of safe and efficient quality care. II. Core Competencies: Demonstrates empathy and compassion with all interactions with patients and with families Articulates importance of supporting independence and patient choice when caring for patients Demonstrates strong communication skills and ability to foster teamwork Articulates commitment to excellence and high quality care Articulates the importance of accountability and personal ownership related to teamwork and patient care III. Position Responsibilities: 1. Recognize and respond to the needs of the patients and families 2. Recognize and communicate changes in the patient’s condition to the appropriate nursing team member 3. Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment 4. Participate in Quality Improvement programs 5. Assist patients with all aspects of personal care as indicated in the care plans 6. Document pertinent information regarding care delivered in the designated areas of the patient’s electronic medical record 7. Report accidents and incidents as they occur 8. Report any observed or suspected patient abuse immediately 9. Observe and report skin integrity 10. Participate in daily report team and care planning meetings as needed 11. Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed 12. Follow infection control practices 13. Attend and participate in ongoing training and educational classes 14. Maintain confidentiality and privacy of the patient according to HIPPA regulations 15. Communicate effectively with peers, other team members, patients and families 16. Facilitate life enrichment activities that encourage patient engagement 17. Maintain cleanliness of the patient’s room and common program areas 18. Prepare, serve, and clean up after meals and snacks 19. Participate in committee meetings 20. Other duties as assigned and trained to perform IV. Qualifications : Long term chronic care PCA and MCU PCA: Certified Nursing Assistant certification is preferred in good standing upon hire or current enrollment in a nursing school, having completed first clinical experience. RSU PCA: Certified Nursing Assistant certification is required in good standing upon hire and on-going. Fluent English skills required – verbal and written Computer literacy required Flexibility and ability to work independently and collaboratively Must complete mandatory HSL/HRC educational requirements and programs Pass PCA skills test with 70% or greater V. Physical Requirements Please refer to the Physical Requirements sheets in Occupational Health _________________________________ _______ Employee Signature Date Remote Type Salary Range: $15.00 - $28.00
Job Description: I. Position Summary: The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient’s environment, and meet other needs as required. The goal of the work of the Patient Care Associate, is to provide assistance that promotes a high quality of life for the patients. The Patient Care Associate, works as a member of a team that seeks to achieve a home like setting while maintaining excellence in all areas of care. In addition, the Patient Care Associate, will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognize patient’s dignity and choice in all aspects of daily life. They are an active participant in the activities, work, and social environment of the floors/households, and strive to make every patient encounter into a positive and meaningful experience and opportunity, while ensuring the provision of safe and efficient quality care. II. Core Competencies: Demonstrates empathy and compassion with all interactions with patients and with families Articulates importance of supporting independence and patient choice when caring for patients Demonstrates strong communication skills and ability to foster teamwork Articulates commitment to excellence and high quality care Articulates the importance of accountability and personal ownership related to teamwork and patient care III. Position Responsibilities: Recognize and respond to the needs of the patients and families Recognize and communicate changes in the patient’s condition to the appropriate nursing team member Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment Participate in Quality Improvement programs Assist patients with all aspects of personal care as indicated in the care plans Document pertinent information regarding care delivered in the designated areas of the patient’s electronic medical record Report accidents and incidents as they occur Report any observed or suspected patient abuse immediately Observe and report skin integrity Participate in daily report team and care planning meetings as needed Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed Follow infection control practices Attend and participate in ongoing training and educational classes Maintain confidentiality and privacy of the patient according to HIPPA regulations Communicate effectively with peers, other team members, patients and families Facilitate life enrichment activities that encourage patient engagement Maintain cleanliness of the patient’s room and common program areas Prepare, serve, and clean up after meals and snacks Participate in committee meetings Other duties as assigned and trained to perform IV. Qualifications : Long term chronic care PCA and MCU PCA: Certified Nursing Assistant certification is preferred in good standing upon hire or current enrollment in a nursing school, having completed first clinical experience. RSU PCA: Certified Nursing Assistant certification is required in good standing upon hire and on-going. Fluent English skills required – verbal and written Computer literacy required Flexibility and ability to work independently and collaboratively Must complete mandatory HSL/HRC educational requirements and programs Remote Type Salary Range: $15.00 - $28.00
Job Description: Position Summary: The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient’s environment, and meet other needs as required. The goal of the work of the Patient Care Associate, is to provide assistance that promotes a high quality of life for the patients. The Patient Care Associate, works as a member of a team that seeks to achieve a home like setting while maintaining excellence in all areas of care. In addition, the Patient Care Associate, will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognize patient’s dignity and choice in all aspects of daily life. They are an active participant in the activities, work, and social environment of the floors/households, and strive to make every patient encounter into a positive and meaningful experience and opportunity, while ensuring the provision of safe and efficient quality care. II. Core Competencies: Demonstrates empathy and compassion with all interactions with patients and with families Articulates importance of supporting independence and patient choice when caring for patients Demonstrates strong communication skills and ability to foster teamwork Articulates commitment to excellence and high quality care Articulates the importance of accountability and personal ownership related to teamwork and patient care III. Position Responsibilities: Recognize and respond to the needs of the patients and families Recognize and communicate changes in the patient’s condition to the appropriate nursing team member Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment Participate in Quality Improvement programs Assist patients with all aspects of personal care as indicated in the care plans Document pertinent information regarding care delivered in the designated areas of the patient’s electronic medical record Report accidents and incidents as they occur Report any observed or suspected patient abuse immediately Observe and report skin integrity Participate in daily report team and care planning meetings as needed Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed Follow infection control practices Attend and participate in ongoing training and educational classes Maintain confidentiality and privacy of the patient according to HIPPA regulations Communicate effectively with peers, other team members, patients and families Facilitate life enrichment activities that encourage patient engagement Maintain cleanliness of the patient’s room and common program areas Prepare, serve, and clean up after meals and snacks Participate in committee meetings Other duties as assigned and trained to perform IV. Qualifications : Long term chronic care PCA and MCU PCA: Certified Nursing Assistant certification is preferred in good standing upon hire or current enrollment in a nursing school, having completed first clinical experience. RSU PCA: Certified Nursing Assistant certification is required in good standing upon hire and on-going. Fluent English skills required – verbal and written Computer literacy required Flexibility and ability to work independently and collaboratively Must complete mandatory HSL/HRC educational requirements and programs Remote Type Salary Range: $15.00 - $28.00
Job Description: HSL provides enhanced housing with services to seniors living in its four affordable housing locations and at partner housing sites, with the goal of improving quality of life and supporting independent living. At its core, enhanced housing with services is a proactive approach wherein resident services staff regularly and actively reach out to each individual resident to engage with them around their health and wellness, identify areas of need/risk and provide intensive, individualized case management and support as needed and desired by the resident. The Nurse Care Manager is a key member of the housing team working to support residents in living independently and safely for as long as possible by developing meaningful relationships with residents and providing support in a holistic way. The Nurse Care Manager collaborates with team members to engage residents in wellness assessments and health education, connect them to needed services, support in managing health concerns, coordinate care for residents returning from hospital or rehabilitation stays, document all resident care tasks, and partner with community providers to promote overall well-being. This position is to work on-site at an affordable housing community in Chelsea. The position requires fluency in Spanish as the majority of the resident population is Spanish-speaking. Hebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging. With compassion, resilience, and determination, we make a difference in the lives of patients, residents, their families, and the broader senior care community every day. And they in ours as well. These life-changing connections give our work meaning and fuel our desire to advance our potential. To be all that we can be. At Hebrew SeniorLife, that’s uniquely possible. Because here we’re supported to always keep growing. And as we do, so does our collective impact. Our Benefits Include Excellent medical and dental benefits, available on your first day for positions over 24 hours/week A 403b retirement plan open to all employees, including per diems Generous paid time off On-site health and wellness programming Tuition reimbursement and scholarships An employee recognition program Core Competencies: Commit to the organization’s core values of respect, dignity, and empowerment. Able to form collaborative and trusting relationships with residents, families, and other staff. Work collaboratively with colleagues, both within and outside the HSL continuum. Listen attentively; speak respectfully; maintain confidentiality. Provide the highest quality of preparation and presentation. Committed to active outreach to residents, including engaging with them in their apartments, during programs, during meals, etc. Being ‘out and about’, visible and connected. Actively promote respect and inclusion for all residents and staff in a multicultural community. Have a “can-do” service mentality. Accept responsibility for all tasks assigned. Work independently toward achieving program goals Position Responsibilities : Partner with the wellness coordinator and the resident services team to provide comprehensive case management services to residents. Provide regular preventative outreach to all residents to check in on their needs and overall health, and develop trusting relationships with residents and their families. Conduct wellness assessments of residents to determine risk and needs. Actively follow up on all identified needs, including finding resources, making referrals,s and ensuring residents are actively engaged in services. Evaluate resident medical concerns and support residents with decision-making regarding next steps, e.g., calling PCP, going to urgent care, going to the ED, or seeing a specialist. Coordinate with primary care physicians and specialists, hospitals, mental health, and other community providers. Ensure effective communication around changes in status, transitions, and service utilization. Active follow-up on all hospitalizations, rehab stays, and emergency room visits. Work with families, hospitals, rehabs, HSL Home Care, and/or VNA, ASAPs, and other providers to ensure safe discharges and ongoing services. Follow up regularly with at-risk residents to support adherence to health and wellness-related activities, medication, and treatment plans. Conduct and/or coordinate group and individual education sessions on health and wellness, including medication management. Track residents with special needs, such as dementia and mental health, and make appropriate referrals. Utilize collected data to identify, plan, schedule, and implement focused programs, such as falls prevention. Support and educate housing staff members about common medical conditions and how to identify and communicate status changes. Participate in resident services team meetings, provider meetings, and individual family meetings. Assist residents and family members with transition to other levels of care when needed. Assist with specific resident needs, such as taking vital signs, educating and assisting with Health Care Proxy and File of Life forms, arranging clinics for vaccines, and arranging other health-focused clinics, supporting residents in preparing for planned surgeries/medical tests. Document all work electronically in online software. Track residents with special needs, such as dementia and mental health, and make appropriate referrals. Qualifications: RN and 1 year of experience or LPN and 3 years of experience required. 3 years of experience in aging services preferred, home health experience, and dementia care a plus. Excellent triage and critical thinking skills are required, as well as the ability to handle difficult situations. Must have compassion for and a desire to work with a senior population. Excellent organizational and interpersonal skills, including the ability to manage multiple projects simultaneously, work efficiently, and proactively as part of a team. Excellent oral and written communication skills, including the ability to communicate with residents, families, and staff in a manner that conveys respect, caring, and sensitivity. Motivated to learn and flexible/willing to change. Professional, proactive, collaborative, conscientious, and results-oriented individual. Optimistic and positive demeanor, good intuition, and sound judgment. Must be able to collect needed information and document clearly in electronic formats. Skills and comfort using Windows, Word and Excel required. Some travel in the Boston metro area for site visits and meetings is required. Fluency in Spanish required Remote Type Salary Range: $78,576.07 - $117,864.10
Job Description: JOB DESCRIPTION Hebrew SeniorLife Revision date: February, 2022 Position Title: Patient Care Associate (PCA) Position code: NS18_(cost center) Job Family: Sup II FLSA: Non-exempt Location: Roslindale, Dedham Title of Immediate Supervisor: Nurse Manager, Director of Nursing I. Position Summary: The primary role of the Patient Care Associate (PCA), is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient’s environment, and meet other needs as required. The goal of the work of the Patient Care Associate, is to provide assistance that promotes a high quality of life for the patients. The Patient Care Associate, works as a member of a team that seeks to achieve a home like setting while maintaining excellence in all areas of care. In addition, the Patient Care Associate, will demonstrate a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognize patient’s dignity and choice in all aspects of daily life. They are an active participant in the activities, work, and social environment of the floors/households, and strive to make every patient encounter into a positive and meaningful experience and opportunity, while ensuring the provision of safe and efficient quality care. II. Core Competencies: Demonstrates empathy and compassion with all interactions with patients and with families Articulates importance of supporting independence and patient choice when caring for patients Demonstrates strong communication skills and ability to foster teamwork Articulates commitment to excellence and high quality care Articulates the importance of accountability and personal ownership related to teamwork and patient care III. Position Responsibilities: 1. Recognize and respond to the needs of the patients and families 2. Recognize and communicate changes in the patient’s condition to the appropriate nursing team member 3. Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment 4. Participate in Quality Improvement programs 5. Assist patients with all aspects of personal care as indicated in the care plans 6. Document pertinent information regarding care delivered in the designated areas of the patient’s electronic medical record 7. Report accidents and incidents as they occur 8. Report any observed or suspected patient abuse immediately 9. Observe and report skin integrity 10. Participate in daily report team and care planning meetings as needed 11. Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed 12. Follow infection control practices 13. Attend and participate in ongoing training and educational classes 14. Maintain confidentiality and privacy of the patient according to HIPPA regulations 15. Communicate effectively with peers, other team members, patients and families 16. Facilitate life enrichment activities that encourage patient engagement 17. Maintain cleanliness of the patient’s room and common program areas 18. Prepare, serve, and clean up after meals and snacks 19. Participate in committee meetings 20. Other duties as assigned and trained to perform IV. Qualifications : Long term chronic care PCA and MCU PCA: Certified Nursing Assistant certification is preferred in good standing upon hire or current enrollment in a nursing school, having completed first clinical experience. RSU PCA: Certified Nursing Assistant certification is required in good standing upon hire and on-going. Fluent English skills required – verbal and written Computer literacy required Flexibility and ability to work independently and collaboratively Must complete mandatory HSL/HRC educational requirements and programs Pass PCA skills test with 70% or greater V. Physical Requirements Please refer to the Physical Requirements sheets in Occupational Health _________________________________ _______ Employee Signature Date Remote Type Salary Range: $15.00 - $28.00
