Healogics, LLC.

Medical Office Coordinator/Patient Navigator - PRN

$15.94 - $19.59 / hour

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.

 

Think you are a great fit? Learn more about this role here:

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Essential Functions/Responsibilities:  

  • Coordinates with Center leadership to maximize daily patient census.
  • Actively participates in staff meetings to support key functions within the Center.
  • Greets patients and other visitors, answers and routes calls to appropriate staff.
  • Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
  • Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
  • Collects and enters patient charges in databases.
  • Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
  • Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
  • Coordinates/schedules ancillary testing with other hospital departments.
  • Arranges for patient transportation as needed.
  • Maintains office equipment and supplies as needed, and medical supplies as directed.
  • Performs other duties as required.

Required Education, Experience and Credentials:

  • High School Diploma or General Education Development (GED); Associate’s degree preferred
  • Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred

Preferred Knowledge, Skills and Abilities:

  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Good customer, interpersonal and communication skills, both orally and in writing
  • Organization and time-management skills
  • Ability to type 60 words per minute (wpm)
  • Basic math skills
  • Attention to details
  • Ability to maintain confidentiality
  • Ability to work in fast paced environment and to work on multiple projects at the same time
  • Ability to work with others and in a team environment
  • #RSR #LI-RS1

The hourly rate for this position generally ranges between $15.94-$19.59 Per Hour

This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. 

If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

Healogics, LLC.

PRN - Medical Front Office Coordinator

$17.81 - $21.90 / hour
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Coordinates with Center leadership to maximize daily patient census. Actively participates in staff meetings to support key functions within the Center. Greets patients and other visitors, answers and routes calls to appropriate staff. Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model. Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases. Collects and enters patient charges in databases. Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers. Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures. Coordinates/schedules ancillary testing with other hospital departments. Arranges for patient transportation as needed. Maintains office equipment and supplies as needed, and medical supplies as directed. Performs other duties as required. Required Education, Experience and Credentials: High School Diploma or General Education Development (GED); Associate’s degree preferred Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred Preferred Knowledge, Skills and Abilities: Proficient in Microsoft Office (Word, Excel, Outlook) Good customer, interpersonal and communication skills, both orally and in writing Organization and time-management skills Ability to type 60 words per minute (wpm) Basic math skills Attention to details Ability to maintain confidentiality Ability to work in fast paced environment and to work on multiple projects at the same time Ability to work with others and in a team environment Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Communicating Detecting sounds by ear Close, distance and peripheral vision Lifting/moving items up to 75 pounds with equipment assistance Repetitive motions Bending/stooping Writing Work Environment: Patient care environment The hourly rate for this position generally ranges between $17.81-$21.90 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Healogics, LLC.

Hyperbaric Technician (CMA, EMT preferred)

$24.85 - $31.02 / hour
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. Reporting to the Program Director, the Hyperbaric Technician administers hyperbaric oxygen therapy to patients as prescribed by the Hyperbaric Provider. This position is responsible for the safe and effective operation of the hyperbaric chamber(s) and related support systems, as well as for the safe delivery of hyperbaric oxygen therapy to the hyperbaric patient. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Prepares, educates and orients patients about the Hyperbaric Oxygen Therapy. This includes lifting or transferring patients per local policy, getting them ready for treatment administration and answering their questions. Administers the hyperbaric oxygen therapy as prescribed by the Hyperbaric Provider to the patient. This includes monitoring and controlling the performance of the hyperbaric chamber equipment, as well as monitoring the patient(s)’responses during the session and making proper adjustments to ensure the patient’s safety and the safe and effective use of the equipment. Makes appropriate data entries for daily hyperbaric treatments and wound care clinic visits and keeps complete and accurate patient records as they pertain to treatment documentation, to include photo uploading. Operates and maintains the hyperbaric chamber and other hyperbaric support oxygen systems as required Participates in the safety program activities such as assisting with safety drills If CMA or LPN, may function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Required Education, Experience and Credentials: High School Diploma or GED (General Education Development) Current healthcare professional certification or license as applicable in state of practice -to maintain throughout the duration of employment in this role. This applies to: Emergency Medical Technician (EMT) or Paramedic (with national license) Certified Hyperbaric Specialist (CHS) Certified or Registered Medical Assistant (CMA or RMA) Certified Hyperbaric Technologist (CHT) Certified Hyperbaric Wound Specialist (CHWS) Or completion of Hyperbaric Training from US Department of Defense (DOD): e.g. US Navy, Army or Coast Guard Diver (1st Class, 2nd Class or Master designation) or US Air Force Aerospace Physiology Specialist Exception: For Ohio, current Ohio license either as Registered Nurse (RN), Licensed Practical Nurse (LPN)/Licensed Vocational Nurse (LVN), Respiratory Therapist or Certified Hyperbaric Technologist (CHT) as approved by National Board of Diving and Hyperbaric Medical Technology (NBDHMT) Pre or post hire completion of Introductory Hyperbaric Training Course, as approved by the National Board of Diving and Hyperbaric Medical Technology, Department of Defense, American College of Hyperbaric Medicine or Undersea & Hyperbaric Medical Society. Minimum of Two (2) or more years’ experience in healthcare preferred Prior experience in wound or critical care preferred Required Knowledge, Skills and Abilities: Current Basic Life Support (BLS) / CPR certification - to be maintained throughout the duration of employment in this position Initial and ongoing work-related competencies Hyperbaric equipment and systems troubleshooting skills Attention to detail Ability to work in a fast-paced environment Strong interpersonal, oral and written communication skills Basic math skills Organization and time-management skills Problem-solving skills Customer service and follow-up skills Ability to stay calm and relax patients Working knowledge of software applications for wound management preferred Proficient in Microsoft Office Suite skills (Outlook, Excel, Word) Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Moving about Detecting sounds by ear Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Close, distance and peripheral vision Reaching/grasping/touching with hands Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects Electrical current The hourly rate for this position generally ranges between $24.85-$31.02 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Healogics, LLC.

Medical Assistant PRN- Certified Medical Assistant PRN- CMA- MA

$19.95 - $24.73 / hour
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Certified Medical Assistant provides and coordinates the delivery of clinical and non-clinical services under the direction of the Registered Nurse (RN) or Provider. This position also performs a variety of clerical duties to assist the WCC’s staff. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Assists the RN or LPN/LVN during the patient’s intake/discharge process: Collecting, recording and reporting data that includes vitals, Temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings Taking wound photography and measurement Tracking the observed responses to treatment Recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan Reporting unusual observations or changes in patient condition/behaviour Collecting specimens as requested Assist in vein clinic as assigned after Healogics Vein Clinic training completed Tracks patient visit information to include entering documentation in database systems or on the paper forms; copying documentation to hospital billing department Performs recertification/extension of additional services. This includes: Sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time Documenting authorization information on log upon receipt of extension; and copying the update to patient finance and attending wound center Medical Doctor (MD) Handling insurance recertifications Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training. Completes unit tasks such as cleaning exams areas, hyperbaric gurneys and chambers, as well as processing sterile instrument, and performing other unit task as required. Assists the center’s staff with clerical services handled by Front Office Coordinators as needed such as: Answering the phone, greeting patients and visitors, routing calls to appropriate staff, scheduling patient appointments Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services Coordinating Patient Ancillary Testing with other hospital departments, Entering, verifying, and reconciling patient charges Assembling new charts, maintaining and filing existing charges, “spot checking” charts for data completeness and signatures Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed Maintaining office equipment and supplies, as well as ordering as needed Communicates on a regular basis with payors and updates/documents the outcome(s). Relates customer concerns and needs to medical personnel and tracks them in appropriate databases to ensure satisfactory outcome May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Clinical Duties varying by State: Information gathering for intake and discharge Explaining treatment procedures to patients Preparing patients for examination Assisting the Provider or the RN during the exam Collecting and preparing laboratory specimens Performing basic laboratory tests Removing and changing dressings Required Education, Experience and Credentials: High School Diploma or General Education Development (GED) Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES) Current Certified Medical Assistant (CMA) certification – to maintain throughout the duration of employment in the position (as applicable in state of practice) Six (6) or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated organization, prioritization and time-management skills Strong interpersonal, listening, as well as oral communication skills Customer service skills and follow-up skills Ability to multi-task and to work in a fast-paced environment Ability to work with others and in a team environment Problem solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Close, distance and peripheral vision Reaching/grasping/touching with hands Writing Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects The hourly rate for this position generally ranges between $19.95-$24.73 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Healogics, LLC.

Certified Medical assistant

$21.95 - $27.20 / hour
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Certified Medical Assistant provides and coordinates the delivery of clinical and non-clinical services under the direction of the Registered Nurse (RN) or Provider. This position also performs a variety of clerical duties to assist the WCC’s staff. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Assists the RN or LPN/LVN during the patient’s intake/discharge process: Collecting, recording and reporting data that includes vitals, Temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings Taking wound photography and measurement Tracking the observed responses to treatment Recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan Reporting unusual observations or changes in patient condition/behaviour Collecting specimens as requested Assist in vein clinic as assigned after Healogics Vein Clinic training completed Tracks patient visit information to include entering documentation in database systems or on the paper forms; copying documentation to hospital billing department Performs recertification/extension of additional services. This includes: Sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time Documenting authorization information on log upon receipt of extension; and copying the update to patient finance and attending wound center Medical Doctor (MD) Handling insurance recertifications Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training. Completes unit tasks such as cleaning exams areas, hyperbaric gurneys and chambers, as well as processing sterile instrument, and performing other unit task as required. Assists the center’s staff with clerical services handled by Front Office Coordinators as needed such as: Answering the phone, greeting patients and visitors, routing calls to appropriate staff, scheduling patient appointments Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services Coordinating Patient Ancillary Testing with other hospital departments, Entering, verifying, and reconciling patient charges Assembling new charts, maintaining and filing existing charges, “spot checking” charts for data completeness and signatures Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed Maintaining office equipment and supplies, as well as ordering as needed Communicates on a regular basis with payors and updates/documents the outcome(s). Relates customer concerns and needs to medical personnel and tracks them in appropriate databases to ensure satisfactory outcome May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Clinical Duties varying by State: Information gathering for intake and discharge Explaining treatment procedures to patients Preparing patients for examination Assisting the Provider or the RN during the exam Collecting and preparing laboratory specimens Performing basic laboratory tests Removing and changing dressings Required Education, Experience and Credentials: High School Diploma or General Education Development (GED) Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES) Current Certified Medical Assistant (CMA) certification – to maintain throughout the duration of employment in the position (as applicable in state of practice) Six (6) or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated organization, prioritization and time-management skills Strong interpersonal, listening, as well as oral communication skills Customer service skills and follow-up skills Ability to multi-task and to work in a fast-paced environment Ability to work with others and in a team environment Problem solving skills Proficient in Microsoft Office (Excel, Word, Outlook) Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Close, distance and peripheral vision Reaching/grasping/touching with hands Writing Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects The hourly rate for this position generally ranges between $21.95-$27.20 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Healogics, LLC.

Clinical Patient Navigator (CMA, CNA)

$19.69 - $24.20 / hour
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Coordinates with Center leadership to maximize daily patient census. Actively participates in staff meetings to support key functions within the Center. Greets patients and other visitors, answers and routes calls to appropriate staff. Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model. Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases. Collects and enters patient charges in databases. Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers. Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures. Coordinates/schedules ancillary testing with other hospital departments. Arranges for patient transportation as needed. Maintains office equipment and supplies as needed, and medical supplies as directed. Performs other duties as required. Required Education, Experience and Credentials: High School Diploma or General Education Development (GED); Associate’s degree preferred Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred Preferred Knowledge, Skills and Abilities: Proficient in Microsoft Office (Word, Excel, Outlook) Good customer, interpersonal and communication skills, both orally and in writing Organization and time-management skills Ability to type 60 words per minute (wpm) Basic math skills Attention to details Ability to maintain confidentiality Ability to work in a fast-paced environment and to work on multiple projects at the same time Ability to work with others and in a team environment Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Communicating Detecting sounds by ear Close, distance and peripheral vision Lifting/moving items up to 75 pounds with equipment assistance Repetitive motions Bending/stooping Writing Work Environment: Patient care environment ​ #RSR #LI-RS1 The hourly rate for this position generally ranges between $19.69-$24.20 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.