Manager- SHENANGO VALLEY OUTPATIENT SERVICES
SUMMARY
To provide staff oversite and management of the clinical operations for a robust comprehensive outpatient service center. Develops annual operating and expense budgets for the center in coordination with other departments operating within the facility.
JOB DUTIES
Direct supervision and monitoring of performance of services provided in the facility.
Directs, supervises, delegates and evaluates care provided to the patients by using professional skills and judgments as required.
Hires, orients, schedules, evaluates, counsels, and recommends the termination of assigned staff with the assistance of Human Resources.
Integrate support services from and within MMC in a coordinated manner to enhance patient care and outcomes.
Promotes an environment in which the patient care team can work cooperatively toward objectives.
Act on identified problems and/or situations and provide feedback.
Seeks assistance from appropriate resource person as necessary in solving clinical and management problems.
Ensures that patient care is provided according to policy, procedure, patient care standards on his/her unit. Ensures that care is documented accurately on patient record and plan of care.
Demonstrates cost conscious use of supplies and ensures that equipment is maintained in optimum condition.
Assumes responsibility for unit fiscal management and monitors utilizing the monthly Dashboard report.
Prepares departmental FTE and Expense budget in cooperation with Accounting.
Is knowledgeable and supports Guest Relations policies and programs. Promotes an environment in which the patient care team can work cooperatively toward objectives. Investigates and follows-up on guest relations issues.
Identifies staff development needs and recredentialing needs and coordinates programs to meet those needs.
Functions as a clinical and managerial resource to guide and validate the independent decision making of the staff.
Conducts unit meetings with staff or provides written communication that provides feedback from staff to nursing administration and vice versa.
Provides leadership within patient care area. Coaches and mentors staff.
Participates in the orientation of new staff and in the clinical experience of staff and students.
Assumes personal responsibility for professional development and continuing education.
Ensure compliance with corporate goals, mission, policies, and procedures with all regulatory agencies.
Performs other related duties as assigned by authorized personnel as may be required.
SPECIFIC JOB DEMANDS
Strength: Medium Work - Lifting, Carrying, Pushing, Pulling 20 - 50 Lbs. occasionally, 10 - 25 Lbs. frequently or up to 10 Lbs. constantly.
Stooping: Occasionally - Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
Reaching: Frequently - Extending hand(s) or arm(s) in any direction.
Handling: Frequently - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears.
Fingering: Frequently - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
Feeling: Frequently - Noting attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
Talking: Frequently - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Frequently - Perceiving the nature of sounds by ear.
Near Acuity: Frequently - Clarity of vision at 20 inches or less.
Accommodation: Occasionally - Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye.
Color Vision: Frequently - Ability to identify and distinguish colors.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Professional knowledge of nursing theory and practice at a level normally acquired through completion of an accredited School of Nursing.
Current State Nursing License.
BSN preferred.
At least three years recent clinical experience in nursing leadership. Surgical leadership experience preferred. Membership in (A.O.R.N.) required.
Current BLS Healthcare Provider card.
Communication skills necessary to effectively:
Provide explanations to the patient and/or significant other
Communicate with other members of the health team.
Physical Requirements: Talking, telephone use, hearing, ability to use the computer.
Analytical skills necessary to develop and implement a plan for nursing care appropriate to the patient, and to solve problems concerning patient’s mental or physical well-being.
Ability to concentrate and prioritize, plan and perform professional nursing care, resolve patient care problems, and interact with patients, families, and other team members - often during stressful situations.
Mental Requirements: Remembering, reasoning, critical thinking, understanding, problem solving capabilities, emotionally stable.
Ability to make rounds. Must independently be able to respond to an emergency situation.
Physical requirements: Lifting, reaching, walking, carrying, pushing, pulling. Ability to see and hear with or without mechanical aides.
Ability to manage patient care unit. Must be able to use the following Management Accountabilities/ Competencies: conflict resolution, staff counseling, problem solving, disciplinary process, policy and procedure implementation, teamwork, staff scheduling, support of management peers, interviewing, budgeting process, cost containment skills.
WORKING CONDITIONS
Normal patient care environment with little exposure to excessive noise, dust, and temperature changes. A large part of work time is standing or walking. Stress is a large factor in environment.
Subject to certain distasteful patient care activities and exposure to communicable diseases.
Work week may exceed 40 hours.
May be exposed to potential hazards such as chemical wastes, body wastes, fluids and other possible infectious material.
DISCLOSURE
MMC commits to review, under the intent of this standard, and in coordination with medical professional opinion’s and physical demands job analysis performed by certified professionals, an individual’s ability to be reasonably accommodated within the role they are responsible and qualified to perform.
MMC is committed to complying with the Americans with Disabilities Act (“ADA”) and providing equal opportunity employment for qualified persons with disabilities. All employment practices and activities are conducted on a nondiscriminatory basis. Meadville Medical Center will follow any state or local law that provides individuals with disabilities greater protection that the ADA.
Every effort has been made to make your job description as complete as possible. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific tasks does not exclude them from the position if the task is similar, related, or is a logical assignment to the position, or is imperative for patient care and to meet emergency situations.
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