RN Manager/Supervisor Psych Full-time
Northwest Health

Manager of Nursing Services - Behavioral Health

Northwest Health Springdale, AR, US
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Why Join Us?

  • $10,000 Sign-On Bonus and/or Relocation Reimbursement Offered
  • Competitive Compensation
  • Comprehensive Medical, Dental, Vision & Life Insurance
  • Generous Paid Time Off & Extended Illness Bank
  • Matching 401(k) Retirement Plan
  • Opportunities for Career Grown & Advancement
  • Recognition & Reward Programs
  • Exclusive Discounts & Perks*

Job Summary

The Manager, Nursing Services oversees nursing staff and daily operations to ensure the delivery of safe, high-quality, patient-centered care. This role involves coordinating clinical and administrative functions, developing and implementing nursing policies, and fostering staff development to achieve optimal outcomes. The Manager ensures compliance with healthcare regulations, promotes a positive work environment, and supports organizational goals through effective leadership and collaboration.

Essential Functions

  • Oversees daily operations of nursing services, ensuring that patient care is delivered in accordance with established standards and regulatory requirements.
  • Monitors and evaluates patient care quality and safety, identifying and addressing issues promptly to maintain high standards.
  • Conducts staff training, orientation, and performance evaluations, fostering professional growth and development.
  • Demonstrates responsible decision-making in planning, providing, and delegating care based on patient assessments and team capabilities.
  • Maintains accurate and timely documentation in compliance with organizational and regulatory guidelines.
  • Delegates tasks and duties appropriately to members of the healthcare team, ensuring accountability and competence.
  • Creates and maintains a safe, organized, and welcoming environment for patients, staff, and visitors.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Leadership Responsibilities

  • Supervision and Staff Management
    • Provides leadership, mentorship and professional development opportunities for departmental staff.
    • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
    • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
  • Strategic Planning and Financial Oversight
    • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
    • Monitors expenditures, ensuring cost-effective delivery of services.
    • Evaluates and implements new technologies to enhance operational efficiency.
    • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
  • Quality Assurance and Regulatory Compliance
    • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
    • Participates in audits, inspections and accreditation processes as applicable.
    • Follows established quality control practices to ensure accuracy, consistency and safety.
  • Collaboration and Communication
    • Works closely with leadership teams to coordinate and improve service delivery.
    • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
  • Staff Responsibilities
    • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

  • Bachelor's Degree in relevant field required or
  • Four (4) plus years of direct experience in lieu of a Bachelor's degree required
  • Master's Degree preferred
  • 2-4 years of experience in closely related field with Bachelor's degree required
  • 2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

  • Strong leadership, organizational, and communication skills.
  • Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
  • Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
  • Communicate effectively with leadership, team members, and stakeholders.
  • Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
  • Problem-solving and critical thinking skills.
  • In depth knowledge of industry best practices and regulatory compliance (if applicable).
  • Strong organizational and time management skills.
  • Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. 

Licenses and Certifications

  • RN - Registered Nurse - State Licensure and/or Compact State Licensure required
  • BCLS - Basic Life Support required
  • ACLS - Advanced Cardiac Life Support preferred

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