Case Manager

WVUH West Virginia University Hospitals Morgantown, WV, US

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.

This position will combine and utilize professional skills and expertise in the area of case management of patient care in the outpatient clinic providing support for the physicians, other therapists and staff to be able to serve their patients in an efficient manner. This position will be responsible for handling crisis that arise for patients daily and interfacing between the patients, families and providers within the department.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s Degree in Social Work or related field.

2. State criminal background check and Federal (if applicable), as required for regulated areas.

EXPERIENCE:

1. One (1) year of experience in Social Work experience.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current West Virginia Social Work licensure.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Facilitates referrals of patients to providers.

2. Takes crisis calls and works outcomes for patients.

3. Sends refill requests to providers and call pharmacy per direction of MD/NP/PA as needed.

4. Maintain a working knowledge of relevant medical/legal issues that impact on patient care, e.g., advance directives, child and elder abuse.

5. Provide education to patients and families around issues related to adaptation to the patient's diagnosis, illness, treatment and/or life situation.

6. Participate in multi-disciplinary health care teams.

7. Acts as a liaison with community agencies and resources.

8. Arrange, procure, and coordinate patient/family pre and post hospital needs.

9. Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards.

10. Assisting in obtaining prior authorizations from third party carriers.

11. Working with the units in securing beds for admission.

12. Preparing or assisting in the preparation of discharge letters.

13. May schedule MRI’s, PET’s, and other imaging procedures.

14. Works with discharge planners and consult team to secure appointments.

15. Schedules new patient visits per established protocols.

16. Meets with patients face to face as needed to resolve crisis situations.

17. Assists Residents/front desk staff with resolving scheduling problems.

18. Covers messages and work ques for providers that are out of the office.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

2. Ability to sit for extended periods of time.

3. When working on inpatient units must be able and willing to participate in physical restraint of patient if needed.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment & clinical environment.

SKILLS AND ABILITIES:

1. Must be knowledgeable and able to access different outpatient and community support systems to grant patients access to different types of services, ie patient assistance programs, Medicaid, and welfare services.

2. Must have the ability to be able to work closely with patients, families, physicians, psychologists, social workers and other members of the treatment team to develop individual and departmental treatment goals.

3. Must be knowledgeable and able to access many different types of services.

4. Must have the ability to assess and treat individuals with behavioral health and mental illnesses.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

USC Healthy Minds

Cost Center:

3048 USC Act Program I

Address:

6 Hospital Plaza

Clarksburg

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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ADVANCED PRACTICE PROFESSIONAL | Electrophysiology Cardiology | Morgantown, WV | APRN or PA-C

WVUH West Virginia University Hospitals Morgantown, WV

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. The West Virginia University Health System, the state’s largest health system and largest private employer, comprises 18 hospitals throughout the state and bordering states. In addition, it includes five institutes, as well as providing management services for other local hospitals through affiliate agreements. Whether you are caring for our patients at one of the critical access hospitals, community sites, regional or academic medical centers, we are all one WVU Health System. Work Here. Thrive Here. Additional Job Description: Additional Job Description POSITION DESCRIPTION JOB TITLE &CODE: ADVANCED PRACTICE PROFESSIONALS – Cardiology, Section of Electrophysiology (85001) or Physician Assistant (85101) DEPARTMENT: Department of Cardiology, Section of Electrophysiology REPORTS TO: Administrator, Faculty Supervisor, Department Chair, OAPP FLSA STATUS: Exempt POSITION SUMMARY: The Advanced Practice Professional (APP) has coordination and clinical skills required for the comprehensive management of cardiology/electrophysiology patients, (including biological, social and psychological assessments). The APP coordinates involvement of medical/surgical specialty teams necessary to develop a comprehensive plan for the patient, and reviews the plan of care with the other members of the clinical team, participates in directing that care, performs diagnostic/therapeutic procedures, peri-operative services, and coordinates discharge planning (as applicable). 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PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. AGACNP certification preferred. FNPs will be considered. MINIMUM QUALIFICATIONS FOR PHYSICIAN ASSISTANT: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor’s Degree as Physician Assistant, or Master’s Degree as Physician Assistant required. 2. Graduate of an ARC-PA approved Physician Assistant (PA) training program required. 3. Certification by the National Commission for Certification of Physician Assistants required. 4. Must be licensed or eligible for licensure by the WV Board of Medicine or WV Board of Osteopathic Medicine. 5. American Heart Association BLS Certification required with additional Advanced Life Support training at the discretion of the department. EXPERIENCE: 1. Cardiology/electrophysiology or acute care experience preferred. 2. Eligible new graduates will be considered. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Master’s level degree as Physician Assistant preferred. CORE DUTIES AND RESPONSIBILITIES : The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Manages comprehensive and individualized care for cardiology/electrophysiology patients and their families in the inpatient phase of hospitalization and immediate post discharge in the ambulatory setting. 2. Completes daily rounds; consults and/or pre-procedure/evaluations. 3. Participates in electrophysiology conduction studies including but not limited to management/monitoring of implantable devices. 4 Completes integrated assessments. 5. With the collaboration of cardiology/electrophysiology faculty or by following established clinical Guidelines and Protocols, orders additional tests or consults as deemed appropriate. 6. Performs and communicates results of diagnostic tests following established clinical guidelines and scope of practice. 7. Consults and communicates with clinic and hospital staff regarding abnormal findings in the evaluations of patients. 8. Performs succinct comprehensive clinical evaluations and documents findings in medical record. 9. Develops a comprehensive individualized plan of care for cardiology/electrophysiology patients, which includes teaching, discharge planning, ongoing monitoring of implantable devices and/or necessary referral to other members of the health care team as necessary. 10. Demonstrates expertise in caring for patients across the age continuum of their educational experience and certification. 11. Identifies unstable or complex cardiology/electrophysiology patient care situations and facilitates appropriate intervention in the clinic and/or hospital setting. 12. Recognizes emergency situations and initiates effective emergency care. 13. Evaluates cardiology/electrophysiology patients and serves as a coordinator for follow up procedures and tests in the ambulatory setting (as applicable). 14. Assists in the collection of outcome measures (as applicable). 15. Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making by the identification, evaluation and management of the individual needs of patients/families. 16. Demonstrates the ability to utilize equipment in a safe manner. 17. Bases decisions made/actions taken on the relevant scientific principles, established standards of care and/or research findings. 18. Utilizes teaching/learning theory and appropriate teaching strategies in the provision of education to nursing staff, hospital staff, students, patients, families and the community. 19. Promotes an environment that facilitates learning by responding to appropriate patient/family preferences, priorities and readiness to learn. 20. Updates own knowledge base throughout the year. 21. Completes all identified clinical competencies. 22. Serves as a resource person for staff caring for the cardiology/electrophysiology patient. 23. Provides educational programs to professional and paraprofessional personnel in area of expertise. 24. Participates in community programs, distribution of literature, as appropriate in area of expertise. 25. Documents the plan of care, interventions and evaluations in a clear and concise manner for every patient visit in the patient’s medical record following approved hospital/UHA policies and compliance standards for documentation. 26. Collaborates with other leaders and staff to effectively achieve patient outcome-based improvements in care. 27. Provides leadership in the development and implantation of changes in the cardiology/electrophysiology practice that positively impact patient outcomes. 28. Works collaboratively with medical and nursing staff to facilitate creative problem solving and provide professional support. 29. Participates and initiates inter-disciplinary approaches to patient care, program development and education. Serves as a professional role model. 30. Promotes and practices innovation of the expanded role in the delivery of care to cardiology/electrophysiology patients and families throughout the inpatient hospitalization, and the ambulatory setting. 31. Participates and provides leadership for committees and task forces. 32. Documents hours and submits billing reports, as appropriate. 33. Reviews and interprets cardiology/electrophysiology data from sources such as patient registries, clinical and financial reports, length of stay, access to care, and cost per case reports and recommends/implements changes as necessary. 34. Participates in clinical trials and research studies with the Principal Investigator. 35. Assists cardiology/electrophysiology Faculty, Administrators and Directors in the collection of outcome measures. 36. Other duties/projects as assigned. PHYSICAL REQUIREMENTS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Heavy/Hard Work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, positioning of patients, standing, walking, and carrying of patients, materials and equipment weighting 40+ pounds. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Working closely with others. 2. Protracted or irregular hours. 3. Working around biohazards. 4. Working around infectious diseases. 5. Working with or near the deceased. 6. Working with hands in water. 7. Electrical hazards associated with patient care equipment. SKILLS AND ABILITIES: 1. Proficiency with computers. 2. Strong communication skills. Date Reviewed/Revised: February 21, 2024 Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: UHA University Health Associates Cost Center: 126 UHA HVI Cardiology Address: 1 Medical Center Drive Morgantown West Virginia Equal Opportunity Employer University Health Associates and its subsidiaries (collectively "UHA") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. UHA strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All UHA employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.