Chief Nursing Officer - Exempt (FT, Days) Monterey Park Hospital

Overview

Under the administrative direction of the Chief Operating Officer (COO), the Chief Nursing Officer (CNO) serves as the highest-level senior manager over various nursing-related patient care departments/units within Monterey Park Hospital. The CNO manages, directs, plans, and coordinates the functions and activities of assigned areas; oversees and administers assigned patient care programs and services; assists the hospital’s COO and the hospital’s Board of Directors and other corporate administrators in the development, formulation, and implementation of hospital strategic plans, and serves as part of the hospital’s senior management team. The CNO may act for the Chief Operating Officer in her absence; provides direct input on the hospital's organizational structure; provides expert professional assistance to hospital executives on nursing-related matters; and performs other related duties as assigned. The CNO participates in executing administrative decisions as these functions relate to and impact the provision of total patient care and works collaboratively with all departments and members of the Medical Staff to accomplish strategic goals and advance the mission of Monterey Park Hospital. The CNO creates and maintains an ambiance that encourages, practices, and exudes the best efforts of professional nursing standards. The CNO promotes efficiency through sound and effective cost measures with a primary focus on providing quality health care. This position requires a full understanding and active participation in fulfilling the mission of Monterey Park Hospital. It is expected that the CNO demonstrates behavior consistent with the Hospital's Core Values. The CNO shall support the Hospital’s strategic plan and the goals and direction of the Performance Improvement Plan.

Responsibilities

TASKS/DUTIES/RESPONSIBILITIES

• Plans, organizes, and directs the hospital’s nursing units and other departments as assigned.
• Directs the personnel management activities of assigned areas; guides subordinate directors, managers, and supervisors in the selection, hiring, training, and development of staff as well as performance appraisal, documentation of deficiencies, performance recognition, and disciplinary actions. Works with Human Resources staff as appropriate. Makes recommendations to the COO regarding the evaluation, promotion, transfer, or discipline of nursing personnel.
• In coordination with nursing services units’ directors and managers, the CNO ensures appropriate nurse staffing and clinical care per regulatory and hospital policies.
• Establishes and directs the nursing model; reviews and evaluates administrative and clinical nursing procedures within the hospital; directs and oversees the development and implementation of clinical and operational policies, procedures, and standards, including quality assurance activities, and initiates changes as needed. Ensures subordinates follow approved processes and procedures. 
• Confers with other hospital management and supervisory personnel to discuss management and patient care issues; confers with hospital administrative and medical staff regarding nursing program needs and administrative matters.
• Participates in hospital-wide strategic planning activities to ensure the delivery of comprehensive and coordinated health services.
• Monitors and evaluates new or revised regulatory agency and industry laws, regulations, and standards applicable to assigned areas and ensures that assigned activities comply with all requirements.
• Represents assigned areas to Corporate by identifying issues, resolving problems, and sharing information. Represents the organization positively and professionally at all times.
• Directs the preparation and maintenance of nursing records, reports, and statistics in accordance with administrative and nursing/ancillary policies as well as Joint Commission and Title 22, and CMS regulations.
• Oversees and reports on risk management strategies, including identification and monitoring of nursing-sensitive quality and safety indicators.
• Confers with education to ensure the education and training needs for clinical and nonclinical staff are met.
• Conducts and/or participates in a variety of staff and committee meetings as assigned.
• Directs and participates in the preparation and administration of nursing services and ancillary department budgets and capital outlay requests; evaluates staffing, equipment, and supply needs; prepares justifications and cost benefit analyses; reviews and recommends approval of expenditures; oversees the procurement of supplies and equipment for assigned areas.
• Prepares or reviews special studies, reports, and documents; reviews and ensures proper completion of reports, records, and other documentation.
• Ensures compliance with quality assurance, safety, infection control, and environmental procedures in accordance with regulatory requirements.
• Ensures development of subordinates and succession planning.
• Responsible for nursing staff morale, staff absenteeism management, and low nursing turnover. Develops strategies to promote nursing recruitment and retention, and recognition of excellence in nursing.
• Prioritizes projects and uses time management to maximize efficiencies.
• Ensure nursing, Title 22, and TJC standards are established and communicated to staff to ensure the effectiveness of the departments.
• Possesses the technical knowledge to appropriately develop spreadsheets, reports, and budgets.
• Works collaboratively with Human Resources to effectively handle administrative/labor proceedings.
• Actively engages in self-improvement and training activities for subordinates to ensure the strategic goals and objectives are met.
• Holds direct reports accountable for fulfilling their job responsibilities.
• Performs other duties as assigned.

Qualifications

EDUCATION/EXPERIENCE

•  Bachelor's in Nursing required, Master's in Nursing required.
• Five years of increasingly responsible nursing, clinical, and administrative nursing management experience in an acute care hospital setting, overseeing multiple nursing areas, including but not limited to Education, Emergency Department, Intensive Care Unit, Medical/Surgical, and Perioperative Services, Infection Control, Nursing Administration, and Telemetry
• Excellent written/verbal communication and computer skills
• Experience in budget preparation and hospital operations. 

Thorough knowledge of:

• Principles and practices of personnel management, including planning and organizing work, delegating authority, motivating subordinates, appraising performance, and administering discipline.
• Principles and practices of nursing that optimize patient care.
• Principles of nursing administration and organization.
• Patient care standards mandated by regulatory agencies.
• Acute care hospital policies, procedures, and routines.
• Laws and regulations governing hospital operations, nursing practices, administering and accounting for medication, consents for treatment and related matters, such as Title 22 of the General Acute Care Hospital Regulations, the Joint Commission, CMS, and the Nurse Practice Act.
• Knowledge of healthcare wage and hour regulations, workers' compensation, leave of absence protected time off. 

LICENSES/CERTIFICATIONS

• Current California license as a Registered Nurse
• Current BLS and ACLS certification from the American Heart Association.