The Medical Assistant supports physicians and clinical staff in a pain management setting by providing high-quality patient care, assisting with procedures, and ensuring efficient clinical operations. This role requires strong clinical skills, attention to detail, and a compassionate approach to patients experiencing chronic pain.
Duties/Responsibilities
Duties/Responsibilities
- Show patients to examination rooms and prepare them for the provider.
- Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
- Maintain patient care areas by keeping them clean and stocked.
- Prepare and administer medications as directed by a provider.
- Authorize drug refills and communicate prescription information to pharmacies
- Answer patient portal questions, assist with patient requests as needed
- Explain treatment procedures, medications, diets, or provider instructions to patients or family members
- Clean and sterilize instruments and dispose of contaminated supplies
- Perform general office duties, such as answering telephones, scheduling appointments, assisting with follow-up phone calls, etc.
- Assist with procedures
- Prioritize and multitask to accommodate the needs of any provider
- Able to recognize signs of an emergency and notify provider and/or nurse manager in real time
- Prep provider schedules for the following business day, assist with quality measure tracking and reporting
- Enter, transcribe, record, or maintain patient health information in electronic form
- Assist with training new hires during their orientation period
- Compliance training
- High School Diploma or GED
- Exceptional communication skills
- Ability to work with all ages of patients
- BLS CPR certification – (preferred)
- Certified Medical Assistant CMA (preferred)
- Experience in pain management (preferred)
- Previous use of Athena EHR – (preferred)
- Prior experience working as a medical assistant/scribe (required)
- Schedule: Full-time
- Requisition ID: 26001368
- Daily Work Times: 6:45am-5:00pm
- Hours Per Pay Period: 80
- On Call: No
- Weekends: No
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