How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...
 
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
 
If this describes you then let’s talk!
 
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

What you will be doing

JOB DESCRIPTION


YEARS OF EXPERIENCE REQUIRED
1 - 2 years experience as a medical assistant

YEARS OF EXPERIENCE PREFERRED
Knowledge of communication of patient status through recording and reporting of clinical data (i. e. vital signs, pulse oximetry, height and weight), basic medical terminology.

PHYSICAL WORKING CONDITIONS


ENVIRONMENTAL WORKING CONDITIONS
Indoor area with frequent exposure. Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise. Examples: patient care providers and laboratory technicians.

HAZARDS OSHA
OSHA Category 1.Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials.

POSITION & UNIT ACCOUNTABILITIES

• Demonstrates Clinical Proficiency - Reports changes in patient's condition. Reports changes in patient condition to the RN or MD.

• Demonstrates Competency & Safety of Patient Care - Completes duties requesting assistance as needed. Carries out responsibilities in a timely fashion, requesting assistance as needed.

• Endeavors to Improve Organizational Performance -Maintains a cost-effective approach to patient care. Uses type and quantity of materials to meet patient care requirements at the least cost.

• Endeavors to Improve Organizational Performance - Maximizes efficiency and productivity. Identifies and recommends ways to improve efficiency and/or outcomes in work standards.

• Endeavors to Improve Organizational Performance - Performs support activities that maintain unit operations. Performs activities that maintain efficient unit operations, as assigned (such as preparing patients for transport, keeping egress clear).

• Endeavors to Improve Organizational Performance - Provides feedback to others to ensure performance improvement. Provides feedback to personnel as necessary to acknowledge and/or improve quality (i. e. timeliness, efficiency, appropriateness, patient satisfaction).

• Endeavors to Improve Organizational Performance - Reports excessive use of costly materials. Recognizes and reports use of costly or excessive quantity of materials.

• Endeavors to Improve Organizational Performance - Shares pertinent professional information and knowledge with others. Exchanges appropriate and professional information with coworkers.

• Ensures Continuum of Care - Communicates when deadlines cannot be met. Communicates to appropriate person when deadlines cannot be met and identifies barriers to task completion.

• Ensures Continuum of Care - Initiates emergency interventions appropriately. Initiates emergency interventions (heartsaver) as appropriate according to unit-based standard of care.

• Ensures Continuum of Care - Provides status report of patient. Gives verbal handoffs and patient reports to RN and other colleagues, at breaks, change of shifts and before leaving the unit.

• Exercises Leadership - Notifies appropriate personnel of urgent/emergent situations. Notifies appropriate personnel of emergent/urgent situations; initiates emergency interventions (Heartsaver) as appropriate.

• Maintains Documentation & Manages Information - Accurately records data. Accurately records data (i. e. vital signs, heights and weight).

• Maintains Documentation & Manages Information - Follows guidelines for documentation. Documents per established HSS/office guidelines.

• Participates in Education - Completes mandatory e-learning. Completes mandatory annual e-learning.

• Participates in Education - Maintains clinical competency. Maintains clinical competencies by attending Hospital wide in-services as approved and assigned by Patient Care Director.

• Promotes Environment of Care/Infection Control - Promotes & ensures patient safety. Follows and implements established policies and procedures to ensure patient safety.

• Promotes Environment of Care/Infection Control - Promotes principles of Infection Control and Standard Precautions. Promotes utilization of principles of Infection Control and Standard precautions in the performance of patient care activities.

• Promotes Environment of Safety/Infection Control - Reports malfunctioning equipment appropriately. Follows procedures for malfunctioning equipment as outlined by the Department of Biomedical Engineering.

• Promotes Environment of Safety/Infection Control - Reports safety and security issues immediately. Immediately reports safety and security problems to the appropriate persons.

• Upholds Patient Rights/Organizational Ethics - Offers support to patients and families. Offers emotional, physical or spiritual support for patients and family members.

• Upholds Patient Rights/Organizational Ethics - Privacy and dignity. Takes steps to maintain the patient's physical and personal privacy.

• Upholds Standards/Expectations of HSS Staff - Checks unit refrigerators. Checks unit refrigerators and records temperatures on refrigerator daily logs and/or AED, as applicable.

• Upholds Standards/Expectations of HSS Staff - Monitors other patients on unit during emergencies. Monitors other patients on unit during emergency situation and communicates issues to appropriate nurse.

• Upholds Standards/Expectations of HSS Staff - Time management. Completes assignments and meets deadlines.

• Upholds Standards/Expectations of HSS Staff - Uses and maintains equipment as intended. Uses and maintains HSS equipment, furnishings and facilities as intended. Unit Specific: (Ambulatory Care) Prepares site for invasive joint injections/aspirations. Prepares patient for invasive joint injections/aspirations utilizing sterile techniques. Unit Specific: (Ambulatory Care) Stocks exam rooms weekly and as needed. Stocks exam rooms weekly and as needed. Unit Specific: Ensures patient care areas are clean and presentable. Ensures that patient care areas are clean, neat and ready for patient use. Unit Specific: Maintains the patient's medical records according to requirements. Maintains the patient's medical records according to requirements. Unit Specific: Obtains and reports vital signs. Obtains and reports vital signs to the RN or physician, as applicable. Unit Specific: Participates in programs & huddles. Participates in programs and huddles as designated.

• Demonstrates Clinical Proficiency - Assists with wound care. Assists with changing of postop dressings, removal of sutures, and carries out appropriate wound care, under direct supervision of clinical privileged license personnel, as applicable.

• Upholds Standards/Expectations of HSS Staff - Works collaboratively with others. Works cooperatively within own unit/department and with other units/departments. Acts as team player, as indicated by feedback from the care delivery team/ office, clinic team as applicable.

EDUCATION REQUIRED
High School Diploma or equivalent (G. E. D.), may include specialized or vocational courses. Additional outpatient didactic and clinical training such as obtained through completion of a corpsmen or patient care associate program, or equivalent experience.

CERTIFICATIONS/LICENSURE REQUIRED
National certification as a Medical Assistant or Diploma from an accredited Medical Assistant program

CERTIFICATIONS/LICENSURE PREFERRED
National certification as a medical assistant

SKILLS REQUIRED
Req Courses/Training completes all required education programs and competency testing needed to perform at an advanced level; medical terminology

SKILLS PREFERRED
Good basic computer skills; EPIC experience preferred

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.