Overview
- Full-time | Days | 40 hours/week
- Schedule
- Monday–Friday, 8:00 AM–4:30 PM
- No weekends
- No IU Health–observed holidays
- Non‑certified candidates are welcome to apply for an MA I position.
- Graduation from a Medical Assistant program and current certification required for MA II positions
What You’ll Do
This is a dual‑role position with training in both clinical (back office) and administrative (front office) responsibilities.
Clinical / Back Office
- Room patients
- Check patients in/out when needed
- Assist with procedure setup
- Monitor and restock supplies
- Room virtual patients
- Review patient records and submit medical record requests
Front Office
- Support check‑in and check‑out
- Complete pre‑registration and insurance verification
- Assist the front desk team when clinic flow requires it
Why You’ll Love It Here
- 401(k) with employer match
- Tuition reimbursement
- Student loan forgiveness eligibility
- Free Employee Assistance Program (EAP)
- Healthy Results wellness incentives
Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.
- AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
- High school diploma or equivalent required. Graduation from a Medical Assistant program required.
- Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
- Knowledge of OSHA, CLIA, and ADA required.
- Knowledge of ICD-10 and CPT coding required.
- TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
- Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
- Knowledge of standard laboratory and medical procedures.
- Knowledge of insurance plans and third-party payers.
- Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
- Requires basic math and accurate data collection and entry skills.
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