Office Coordinator - MWMG Primary Care King George - Full Time

Mary Washington Healthcare King George, VA

Start the day excited to make a difference…end the day knowing you did. Come join our team. Job Summary: This position is accountable to perform a variety of office coordination, customer service and revenue cycle functions that will ensure the efficient day-to-day operations. The position plays a key role in the practice’s front-end revenue cycle processes and is in a position to significantly impact the patient experience. The position requires an unwavering focus on patient satisfaction as well as the ability to multi-task. Job Description: Interfaces with patients, family members, physicians, visitors, and other guests in a courteous and professional manner. Registers patients in the Practice Management Information System (PMIS), obtaining and/or verifying all relevant demographic and insurance information to ensure the timely and accurate processing of claims. Reviews electronic eligibility verification responses to ensure insurance coverage is in effect for all insured patients. Presents patients with appropriate paperwork based upon appointment type and registration status. Monitors the reception area and keeps patients, family members, visitors and Associates, at all times, informed of schedule adjustments. Maintains a neat and orderly waiting area. Courteously answers all incoming phone calls. When appropriate, takes messages and delivers/communicates in a timely manner. Triages calls to ensure timely and appropriate response. Checks voicemail messages consistently throughout the day. Processes patients quickly and accurately through computer-based scheduling system for appointments, surgeries, procedures and/or testing as appropriate for patient care. Ensures security and accuracy of patient files, payments and databases. Communicates with physicians’ offices and staff in a timely and professional manner. Initiates, monitors and responds to tasks through the Electronic Health Record (EHR) and Patient Portal. Reviews patient accounts for outstanding balances. Collects co-payments, deductibles and outstanding patient balances at the time of service. Posts payments in PMIS. Reconciles records and receipts with payments collected at the end of each shift. Responds to request for information from centralized billing office (CBO) to ensure timely and accurate submission of claims. Schedules follow up appointments, diagnostic testing and other services for patients as required. Ensures all services are authorized and necessary referrals are active as required. Supports organization’s participation in government incentive programs such as EHR Meaningful Use, Physician Quality Reporting System (PQRS) and other programs by collecting and recording required data and providing appropriate communication to patients. May assist with the entry and processing of physician billing, including entry and/or reconciliation of inpatient, outpatient, and surgical charges. Performs other duties as assigned. Qualifications: High School Diploma or GED required. Minimum of one year medical office experience preferred. Multi-specialty office experience preferred. Experience in a customer service setting preferred. Experience with Microsoft Office programs preferred. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. ‎ Required Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills. Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals. “It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.” ‎

Medical Assistant (MA)-Multi-Specialty Clinic Stafford-Full Time Days

Mary Washington Healthcare Stafford, VA

Start the day excited to make a difference…end the day knowing you did. Come join our team. Job Summary: The Medical Assistant controls patient flow for providers, obtains and documents patient vitals, and performs other patient care and clerical duties. The incumbent in this position will support the mission, vision, values and strategic initiatives of Mary Washington Healthcare and must demonstrate a commitment to quality service to patients, physicians, the public and co-workers. Essential Functions & Responsibilities: Greets and escorts patients to exam room in a timely and courteous manner. Reviews patient chart to ensure all reports and results required by provider are available prior to exam/treatment. Obtains reports and results as required. Obtains and documents patient chief complaint. Obtains and documents patient vitals (i.e., height, weight, BP). Ensures exam/procedure room is appropriately supplied and set up to accommodate encounter based upon reason for patient visit. Reviews patient-supplied history forms for completeness. Queries to obtain missing information within parameters established by supervising provider. Assists providers with examinations, diagnostic procedures, and treatments. Draws blood and/or assists in obtaining other specimens. Prepares and routes specimen(s) to laboratories; utilizing in-house services whenever appropriate; following verification of patients’ insurance. Documents all activities/interventions, patient/family responses, medication prescribed, etc., in the medical record. Communicates with patients regarding provider advice/instructions within scope of training. Adheres to infection control/safety guidelines, and confidentiality policies. Phones in prescriptions to pharmacies based upon provider’s written orders. Provides results and other information to patients as specifically directed by provider. Assists patient with the scheduling of future appointments, surgeries, and/or diagnostic testing, as necessary. The Medical Assistant is not authorized to interpret reports or results or independently dispense medical advice to patients. Performs other duties as assigned. Qualifications: Must be certified Medical Assistant. In lieu of certification at hire, must have successfully completed a medical assistant training program or have two years of experience as a Medical Assistant (eq. Army Medic, Navy Corpsman) at hire. For those that have completed a medical assistant training program or have two years of experience, must obtain Medical Assistant certification within 18 months of hire. Incumbents hired before March 2021 may be considered grandfathered in terms of education. Should an incumbent obtain the Medical Assistant certification, it would be considered a requirement of their role moving forward. AHA BLS Provider CPR required at hire. Proficiency in basic clinical skills as required by specialty (i.e. phlebotomy, blood pressure, EKG, injections) required. Knowledge of policies and procedures related to infection control, environmental safety, and patient confidentiality required. Minimum of 2 years’ prior experience providing clinical support in a medical office setting preferred. Electronic Medical Records experience preferred. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. ‎ Required Physical Requirements: Constant (67-100% of workday) walking, standing, use of arms and hands; frequent (34-66% of workday) bending, stooping, kneeling, and squatting; ability to lift 35 lbs.; ability to push and pull 20 lbs.; auditory and visual skills to include color determination; ability to work in confined spaces; ability to reach above/overhead. Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Capacity to cope with difficult situations. Ability to tolerate irregular hours including evenings, nights, and weekends. Environmental Requirements and Exposure Hazards: Potential risk of exposure to radiation and toxic chemicals. Potential for exposure to bloodborne pathogens; must be able to wear appropriate personal protective equipment. *Clinical positions in Mary Washington Home Health and/or Hospice must also meet driving requirements. “It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.” ‎

CMA

Part-time

5 days ago

Medical Assistant (Phlebotomist)

Patient First Midlothian, VA

The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses; Understanding and using the electronic medical record system; Ordering lab, x-ray, and medical supplies as directed; Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs; Assisting Nurses and Physicians with various forms of patient treatment and care; Handling Physician and Nurse requests with respect and in a timely manner; Performing lab duties as assigned; Performing phlebotomy procedures; Sterilizing and setting up instruments; Receiving and storing supplies; restocking treatment rooms as needed; Reporting to the Charge Nurse before leaving at the end of the shift; Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician; Adhering to established policies and procedures; Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed; Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap; Attending staff meetings as scheduled by the Nurse Supervisor or DMS; Operating, using, and maintaining medical and office equipment as trained; Completing assigned checklists and Policy Manager tasks within the assigned shift; Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Understanding and performing all duties as assigned. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Minimum typing experience; High school graduate or equivalent; Minimum of one year of clinical experience in a hospital or physician’s office preferred; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time); Ability to lift up to 50 pounds; Ability to attend scheduled CPR classes and code drills; Ability to prioritize and multitask; Willingness to work at any center due to a staffing or center emergency or reduction of work.

CMA

Part-time

1 week ago

Medical Assistant

Patient First Winslow Township, NJ

$20 - $23 / hour

The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses; Understanding and using the electronic medical record system; Ordering lab, x-ray, and medical supplies as directed; Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs; Assisting Nurses and Physicians with various forms of patient treatment and care; Handling Physician and Nurse requests with respect and in a timely manner; Performing lab duties as assigned; Performing phlebotomy procedures; Sterilizing and setting up instruments; Receiving and storing supplies; restocking treatment rooms as needed; Reporting to the Charge Nurse before leaving at the end of the shift; Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician; Adhering to established policies and procedures; Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed; Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap; Attending staff meetings as scheduled by the Nurse Supervisor or DMS; Operating, using, and maintaining medical and office equipment as trained; Completing assigned checklists and Policy Manager tasks within the assigned shift; Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Understanding and performing all duties as assigned. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Minimum typing experience; High school graduate or equivalent; Minimum of one year of clinical experience in a hospital or physician’s office preferred; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time); Ability to lift up to 50 pounds; Ability to attend scheduled CPR classes and code drills; Ability to prioritize and multitask; Willingness to work at any center due to a staffing or center emergency or reduction of work; Salary Range: $20.00 - $23.00, depending on experience. Benefits and Other Compensation: • Discounted Medical treatment at any Patient First location (employees only) • 40 1(k) Retirement Plan (with employer match, for employees who qualify) • Paid Annual Leave, Overtime Pay, Double time compensation for all holidays worked • Bonuses include: - Recruitment bonus - Patient Care Performance bonus (center employees only) - Weekend bonus (center employees only)

CMA

Part-time

2 weeks ago

Medical Assistant (Phlebotomist)

Patient First Chester, PA

The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses; Understanding and using the electronic medical record system; Ordering lab, x-ray, and medical supplies as directed; Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs; Assisting Nurses and Physicians with various forms of patient treatment and care; Handling Physician and Nurse requests with respect and in a timely manner; Performing lab duties as assigned; Performing phlebotomy procedures; Sterilizing and setting up instruments; Receiving and storing supplies; restocking treatment rooms as needed; Reporting to the Charge Nurse before leaving at the end of the shift; Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician; Adhering to established policies and procedures; Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed; Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap; Attending staff meetings as scheduled by the Nurse Supervisor or DMS; Operating, using, and maintaining medical and office equipment as trained; Completing assigned checklists and Policy Manager tasks within the assigned shift; Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Understanding and performing all duties as assigned. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Minimum typing experience; High school graduate or equivalent; Minimum of one year of clinical experience in a hospital or physician’s office preferred; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time); Ability to lift up to 50 pounds; Ability to attend scheduled CPR classes and code drills; Ability to prioritize and multitask; Willingness to work at any center due to a staffing or center emergency or reduction of work.

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