Industrial Rehabilitation Nursing Supervisor (PN 20069665)

apartment State of Ohio location_onToledo, OH, US

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$35.68 / hour

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What Our Employees Have To Say

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
I have worked at several state agencies and BWC is the best place to work.
Best place to work in the state and with a sense of family and support.
I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You’ll Be Doing

Supervises and reviews the performance of the Industrial Rehabilitation Nurses (IRNs) and mentors the nurses on problem solving and resolution of complex medical treatment and claim issues that arise within workers' compensation claims.
Reviews work performed by the nurses and provides ongoing feedback to improve timeliness, quality, consistency, customer service and compliance with policy and procedures and to ensure employee engagement.
Maintains management reports that are essential to evaluating staff productivity, performance, referral volume and case load, as applicable, and adjusts staffing patterns as needed.
Reviews claim files and consults with the BWC IRN, MCOs, claim staff, legal, and medical administration, as appropriate, on complex medical and claim issues to assist in resolution of issues.
Facilitates internal and external communication and training for the BWC nurses and MCO colleagues to ensure understanding of policies, procedures, and emerging clinical practices related to services as provided by the BWC nurses.

To Qualify, You Must Clearly Demonstrate

6 months training. or 6 months experience in Bureau of Workers' Compensation laws AND 6 months training or 6 months experience in departmental policies & procedures relating to review & processing of medical claims of disabled or industrially diseased workers AND 3 months training or 3 months experience in interviewing AND 3 months training or 3 months experience in public relations AND 1 course or 3 months experience in statistics AND current & valid license to practice professional nursing as Registered Nurse (i.e., R.N.) in Ohio as issued by Board of Nursing pursuant to Section 4723.03 of Ohio Revised Code; 9 mos. trg. or 9 mos. exp. in nursing.

Or equivalent of the Minimum Class Qualifications for Employment noted above may be substituted for the experience required, but not for the mandated licensure.

Job Skills: Nursing

Educational Transcripts

For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

Major Worker Characteristics

Knowledge of nursing; medical case management; medical coding*, HIPAA regulations; federal & state laws & department rules governing workers’ compensation & medical claims; interviewing*; human relations; supervisory principles & techniques; BWC policies & procedures*.

Skill in use of personal computer; use of Microsoft Office programs (i.e., Word, Excel, PowerPoint), and other relevant computer applications; use of office equipment (e.g., copier, printer); medical coding; problem resolution; interpersonal skills.

Ability to manage and lead others; analyze and resolve problems and make sound, impartial recommendations; teach and instruct others; analyze research data and utilize findings; work independently with limited direct supervision.

(*) Developed after employment.

Unusual Working Conditions

This position may be required to travel; therefore, incumbents must be able to provide own transportation &/or legally drive state-owned vehicle.
This position is Overtime Exempt.

Valid R.N. License

This position requires a current & valid license to practice professional nursing as registered nurse (i.e., R.N.) in Ohio as issued by Board of Nursing pursuant to Section 4723.03 of Ohio Revised Code.

To remain in this classification after employment, incumbent is required to renew license to practice as a registered nurse on a biennial basis.

This position does not offer supplemental or shift differential pay.**

Background Check & Drug Test

Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

All final applicants tentatively selected for this position may be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana.

Organization

Workers' Compensation

Agency Contact Name and Information

BWC Human Resources, A85773@bwc.state.oh.us

Unposting Date

Mar 19, 2026, 10:59:00 PM

Work Location

Cleveland Service Office

Primary Location

United States of America-OHIO-Cuyahoga County-Cleveland

Other Locations

United States of America-OHIO-Mahoning County-Youngstown, United States of America-OHIO-Lucas County-Toledo, United States of America-OHIO-Stark County-North Canton

Compensation

$35.68/Hr.

Schedule

Full-time

Work Hours

8:00am to 5:00pm

Classified Indicator

Classified

Union

Exempt from Union

Primary Job Skill

Nursing

Technical Skills

Claims Examination, Nursing

Professional Skills

Attention to Detail, Developing Others, Leading Others, Teamwork, Confidentiality

Agency Overview

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.

For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision

To transform BWC into an agile organization driven by customer success.

Our Mission

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

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