Medical Assistant (Credentialed/Certified)- Radiation Oncology

Position Summary

This position functions under the direction of the Assistant Director, Advanced Practice Nurse, and charge nurse; performing clinical, clerical and escort duties as instructed

Duties & Responsibilities

Performs direct patient care tasks such as the following:

• Responds to patient telephone inquiries giving factual information according to the nature of the question; secures patient information about illness and health problems

• Greets patient, checks appointment, updates patient information, demographics and insurance cards, and ensures the patient’s medical records, including electronic records, are available to the physicians, nurse practitioners, or other healthcare providers

• Escorts or arranges to have patient escorted to examination or treatment room

• Completes and records patients’ blood pressure, temperature, pulse, respiration, height, weight, and other data on appropriate medical records including electronic records

• Discusses with the patient the reason for his/her visit and records symptoms on the medical records including electronic records

• Administers basic tests, such as audio, visual, or lung stress tests

• Instructs the patient in certain aspects of health care as directed by the physicians, nurse practitioners, or other healthcare providers

• Relays information to the patient regarding preparation for various types of exams and the location of laboratories, pharmacy, and other treatment areas

• Assists physicians, nurse practitioners, or other healthcare providers with conducting diagnostic and therapeutic procedures, e.g., drapes patient for exams and treatments, sets up treatment tray to be used in an examination, holds and hands various instruments to the doctor, adjusts lights or treatment tables, procures proper IUD for patient insertion, applies or removes simple bandages or dressings, and removes stitches and/or staples after the site has been inspected by a physician, nurse practitioner, other healthcare providers or a clinic nurse.

Performs in-direct patient care tasks such as the following:

• Follows doctors/providers orders, requisitions of laboratory tests and procedures, such as X-ray, EKG, blood exams, and urinalysis

• Dispatches messages to other departments and makes appointments for patients requiring services in other departments or health care facilities, as requested by the medical staff

• Collects patients’ specimens and returns them to the laboratory for analysis; provides necessary follow-up work, such as checking on test results

• Collects and bags soiled linen in the examining room; sets-up procedure rooms

• Cleans and sterilizes equipment and supplies

• Receives new supplies from supply source; checks supplies delivered against request for shortages and breakage; records errors or damages detected; places items in proper storage location in supply room; stocks examining rooms, ensuring that appropriate medications and supplies are not expired and are available at all times

• Obtains pre-authorizations and referrals

Performs clerical duties such as the following:

• Maintains patient files, medical records including electronic records, treatment records, and laboratory results; completes patient charts as prescribed by the physicians, nurse practitioners, or other healthcare providers

• Maintains records of monetary charges to patients and forwards them to the business office

• Compiles periodic statistical reports from records and other data, such as clinic attendance, the number of patients seen by each doctor/provider, and the discharge service analysis

• Works with clerical support staff in sending out questionnaires, completing forms and organizing form letters to be sent out

• Provides routine request for patient information when the material is immediately available in the record.