Quality and Patient Safety Specialist (RN), Network Administration, (Novato), Full-Time, Days

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

Company:

Prima Medical Foundation dba MarinHealth Medical Network

Work Shift:

8 Hour (days) (United States of America)

Scheduled Weekly Hours:

Job Description Summary:

The Quality and Patient Safety Specialist (RN) plays a critical role in ensuring that healthcare facilities deliver safe, high-quality, and patient-centered care. This position provides leadership, coordination, and support for organization-wide quality and safety initiatives. Monitors performance manages the Safety Incident Reporting (SIR) system, and facilitates investigations, data analysis, and communication of outcomes. Working collaboratively with nursing, medical staff, leadership, and interdisciplinary teams, the Specialist drives continuous improvement, regulatory compliance, and a culture of safety throughout the organization.

Job Requirements, Prerequisites and Essential Functions:

Pay Range:

$62.78 - $78.47 - $94.16

Essential Functions and Responsibilities:

Evaluates the quality of patient care and monitors compliance with current regulations and best practices.
Manages the Safety Event Reporting (SER) system, including review, follow-up, and trend analysis.
Supports investigations of patient grievances tasked from patient experience and patient relations staff through medical record review and ensure timely response.
Participates in and facilitates root cause analyses, adverse event investigations, and process improvement activities.
Collects, analyzes, and prepares quality and safety data for committees, leadership, and frontline staff.
Supports peer review, quality improvement, and interdisciplinary safety committees.
Provides education, consultation, and coaching to staff on patient safety, quality improvement, and regulatory/survey readiness.
Collaborates with community and health system partners to align care delivery and safety initiatives.
Demonstrates professional accountability for nursing practice and adherence to organizational standards.
Regular and predictable attendance is an essential function of the position.
Performs all other duties as required or assigned.

Prerequisite Skills

Clinical expertise and sound judgment to assess, monitor, and improve patient safety systems.
Advanced data management and presentation skills; ability to collect, interpret, and communicate data effectively.
Strong collaboration and communication skills across disciplines and leadership levels. Knowledge of Joint Commission, State, and Federal regulations related to quality and safety in highly matrixed 1206(g) clinics.
Experience in project management, process mapping, and change management methodologies.
Ability to facilitate staff training and competency development in QI and patient safety principles.
Commitment to maintaining confidentiality, professionalism, and alignment with the organization’s mission and values.

Qualifications:

Education:

BSN required.
MSN in Nursing strongly desired.

License & Certifications:

Current valid California Registered Nurse (RN) license, Required at hire
CPPS and CPHQ Preferred
BLS Certification (American Heart Association), Required

Experience:

Minimum five (5) years of experience in an ambulatory care clinical setting.
At least three (3) years of experience in quality management, risk management, regulatory/accreditation, or patient safety.
Demonstrated experience in applying Quality Improvement (QI) or Patient Safety methodologies (e.g., PDSA, Lean, RCA, FMEA).
Experience with EPIC and Microsoft Office Suite required.
Experience with RL Datix strongly preferred.

Accommodation:

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org.

C.A.R.E.S. Standards:

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.

Health & Immunizations:

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation:

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment:

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

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