Medical Assistant III

Job Summary and Responsibilities

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

Assumes a supportive role and has responsibility and accountability for facilitating, communicating, and

collaborating with both the healthcare team, and the patient/family to identify and meet the physical,

emotional and spiritual needs of the patient. Promotes the optimal health, wellbeing and safety of the

patient in accordance with patient care standards, guidelines and the delegation of medical services as

defined by State Medical Practice Act. May perform a variety of clinical tasks as directed by an

authorized health care provider. May assist with front office duties and scheduling of tests and/or patient

appointments. Responsible for accurate chart documentation and medical record maintenance. Attends

in-service presentations and seminars to facilitate personal and professional growth. Demonstrates

personal accountability for relationship-based care, organizational mission, and core values. Completes a

Preceptorship training program successfully, and practices as a Preceptor to Medical Assistants. Actively

involved and/or assumes leadership role in practice improvement projects for the clinic.

Assess patient’s physical, psychosocial, cultural and spiritual needs through observation,

interview, review of medical records & clinical data. Evaluates patient’s response and reports to

responsible provider to ensure optimal patient outcome.

• Contributes to the development and implementation of patient plan of care and in collaboration

with the interdisciplinary team; determine presence/absence of barriers to active participation in

the individualized care plan and ability to self-manage their health conditions, with the purpose of

planning patient care and care coordination.

• Demonstrate competency in a variety of therapeutic and diagnostic interventions including but not

limited to vital signs, mini treatments/procedures, prevention services, pre-visit planning and post-

visit follow up, medication refills per protocol for existing treatment plans and ensures patient flow

through the clinic is efficient. Actively uses and incorporates the use of patient registry into

practice to determine ongoing healthcare needs.

• Knowledgeable of practice protocols developed from evidence based guidelines.

• Adapts to rapidly changing technology as evidenced by competency in technology and equipment used in the patient care setting.

• Thorough and confidential maintenance of patient charts and records including importing and

communication of scanned documents

• Document ongoing status, interventions, patient response and outcomes in accurate, timely

manner.

• Use information technology to communicate, manage knowledge, mitigate error, and support

decision-making.

• Promote, advocate and collaborate to protect the health and safety and rights of each patient.

• Provide patient/family education through assessment of patient/family, health literacy, barriers to

learning readiness, needs, and ability. Provide teaching and evaluate effectiveness of teaching;

patient engagement.

• Encourage patient engagement in the healthcare partnership through the use of motivational

interviewing, evidence based self-management support protocols, tools, and teach-back

methodology.

• Aid in the coordination of the patient’ plan of care to ensure patient flow through the clinic is

efficient.

• Recognize the patient or designee as a full partner in providing compassionate and coordinated

care based on respect for the patient’s preferences, values, and needs.

• Provide relationship-based care in which the medical assistant strives to understand what is most

important to the individual and actively engage them in all aspects of care. This care will be

delivered with respect for cultural differences and the diversity of human experience.

• Contributes to continuous process improvement by taking an active role in patient experience and

satisfaction.* Effectively uses time, personnel, equipment and supplies to provide high quality,

cost effective patient care.

• Professional role model for all staff demonstrating ethical/legal/professionalism in alignment with

the system Standards of Behavior.

• Manages resources and patient flow by identifying community resources to support wellness with

individualized patient’s needs.

• Uses standards of care, policies/procedures and regulatory guidelines to guide practice.

• Teamwork and Collaboration: Function effectively within inter-professional teams, fostering open

communication, mutual respect, and shared decision-making to achieve quality patient care.

Participate in the activities of an interdisciplinary care team that takes collective responsibility for

proactively supporting patient’s unity of body, mind and spirit.

• Precepts and mentors new staff or medical assistant students as needed.

• Takes the lead to ensure adequate levels of supplies are available for clinic operations to

continue uninterrupted service and the environment is safe and clean.

• Seeks out learning opportunities and continuing education to advance skill set.

• Seeks experiences that reflect current practice in order to maintain skills and competence in

clinical practice or role performance.

• Maintains professional records that provide evidence of competency and lifelong learning.

• Evaluates one’s own integrity and clinical practice in relation to professional practice standards

and guidelines, relevant statutes, rules and regulations. Takes action to achieve goals identified

during the evaluation process.* Demonstrates a commitment to the organization through ongoing

participation at clinic based meetings.

• Verbalizes an understanding of the value of measurement and the importance of continuous

quality improvement data. Use quality measures to improve performance and accountability for

patient outcomes, patient experiences and safe delivery of care.

• Participate in clinic-based Quality improvement, evidence-based practice and research activities.

Job Requirements

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

Minimum Experience Requirements:

• 1 year performing as a Medical Assistant II within the company
• Maintain good standing as an Associate.
• Received Approval from the Practice Manager prior to applying to MA 3.
• Compile a Portfolio/E Portfolio of the following Educational and Project requirements: Successful
• completion of at least one practice improvement project, for the clinic that has been approved by Practice
• Manager and the MA CLRB (Medical Assistant Clinical Ladder Review Board).
• Successful completion of all Medical Assistant Core Skills, as well as Additional competencies which are
• specialty specific, as defined within the Scope of Practice for Medical Assistants.
• Successful completion of Preceptorship training at company.
• Successful practice as an MA Preceptor for at least 6 months or more in a company clinic.
• In addition to required courses:
• Completion of minimum of 4 hours in your area of focus related to professional behavior and
• communication (LEARN/CE Direct/Elsevier/Professional Organizations)
• Completion of minimum of 8 hours in your area of focus related to clinical competency (LEARN/CE
• Direct/Elsevier/Professional Organizations)
• After all the Requirements are met, MA 2 can apply for promotion to MA 3 by the 15th of each month The
• Application and Portfolio will be reviewed by the MA CLRB (Medical Assistant Clinical Ladder Review
• Board), when the Board meets each month.
• The MA CLRB will make a decision on the promotion, and share this back with the Practice Manager.
• The Practice Manger will make a recommendation for new rate and the MA CLRB will submit the names and rate of pay for the MA’s that are being promoted to Compensation.

Required Education 

HS/GED diploma 

Required License/Certification

Medical Assistant From accredited program

Basic Life Support - American Heart Association

Where You'll Work

For more than 50 years, St. Anthony North Hospital has delivered optimal health care to the communities of Westminster, Erie, Brighton, Broomfield, Northglenn and Thornton. Highlights of our campus include 60,000 square feet of integrated primary and specialty care physician clinics, ambulatory surgery center, birthing center with private birthing suites, Level III Trauma Center with 24/7 emergency services, over 150 inpatient beds and an outpatient diagnostics center with lab and imaging services. In 2023, we received our prestigious Magnet designation! We are so proud of our nursing staff for this achievement, which is awarded to less than 6 percent of hospitals in the United States. Built on the pillars of convenience, wellness and person-centered care, we offer inpatient and outpatient care at one site, with an emphasis on preventive health, wellness and health education.