RN Full-time
Summa Health

RN Call Center

apartment Summa Health location_onCleveland, OH, US
$35.09 - $42.11 / HOUR
Apply Now
RN Call Center, Full-Time

10hr shift, 9:00am-7:30pm

e/o weekend-holiday

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Responsible to drive Population Health through clinical access and communication in a call center environment. They are the first voice of Summa Health that patients, physicians, and hospital faculty will encounter when communicating the organization. This role has the critical responsibility of providing all patients and physicians unparalleled experience and support in the following capacities; interacting with patients virtually to assess their clinical needs and requirements to achieve and/or maintain their health, evaluation of patient medical concerns, initial screening of patient signs and symptoms, acts in collaboration with the physician’s care team, collaboration with the multi-disciplinary team, guides members toward and facilitate interaction with resources appropriate for care and well-being, utilizing recourses available to uphold the population healthcare model, and any other questions or concerns.

Minimum Qualifications

  • Formal Education Required:
  • Bachelor’s of Science in Nursing (BSN)
  • Applicants with an Associate’s degree will be considered but are required to obtain BSN within three (3) years of employment
  • Graduate of a program of professional nursing that is accredited by the Commission on Collegiate Nursing Education (CCNE) or Accreditation Commission for Education in Nursing (ACEN)
  • Current license to practice registered nursing in the State of Ohio
  • Experience and Training Required:
  • Three (3) years recent clinical experience in a physician office, home health, critical care and/or emergency room.

OR

Two (2) years recent critical care clinical experience with previous clinical experience. Relevant critical care experience includes: work as a direct patient care nurse in an emergency room, intensive care unit, or coronary care unit. Relevant previous clinical experience: work as a patient care technician or similar in an emergency room, intensive care unit, or coronary care unit.

  • Relevant experience includes: direct patient triage, clinical phone triage, demonstrated excellence in clinical assessment using the nursing process, or adult/pediatric nursing care in a physician or hospital setting.
  • Knowledge of keyboard with extreme accuracy and Microsoft Office products (Excel, Word, Outlook).
  • Other Skills, Competencies and Qualifications:
  • Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
  • Customer Focus
  • Adaptability and flexibility
  • Ability to understand and follow directions
  • Ability to multitask using the computer and interacting with patients/physicians virtually
  • Communication
  • Professionalism, Enthusiasm, and Positivity
  • Integrity/ethical standards
  • Results-oriented
  • Organizational skills with a strong attention to detail
  • Personal leadership skills
  • Conflict resolution
  • Influence when speaking with others
  • Strong critical thinking
  • Basic Life Support (BLS) certification
  • Level of Physical Demands:
  • Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
  • Ability to sit for extended periods of time
  • Work weekends, evenings, and holidays as assigned
  • Reliable Transportation required
  • Ability to adjust work hours to meet business demands as required

Equal Opportunity Employer/Veterans/Disabled

$35.09/hr - $42.11/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

  • Basic Life and Accidental Death & Dismemberment (AD&D)
  • Supplemental Life and AD&D
  • Dependent Life Insurance
  • Short-Term and Long-Term Disability
  • Accident Insurance, Hospital Indemnity, and Critical Illness
  • Retirement Savings Plan
  • Flexible Spending Accounts – Healthcare and Dependent Care
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Education Assistance
  • Daily Pay

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

RN Full-time
Always Best Care of Greater Cleveland

RN

apartment Always Best Care of Greater Cleveland location_onGrafton, OH
We have immediate openings for Home Care RN’s to serve multiple locations in Lorain County. We have both full and part time positions available for RNs. All positions are paid on a per visit basis at $45 per visit/point. Travel is paid per mile. Weekend every 3-4 weeks. 1-2 Holiday a year. · Requirements: · RN license in state of Ohio · Electronic Medical documentation experience · Willing to travel throughout your designated area · (Our office cares for patients in Lorain County, Medina County, and Western Cuyahoga County) · Must participate in On Call rotation (approx. every 3-4 weeks) · Job Types: Full-time, Part-time ·
RN Full-time
Always Best Care of Greater Cleveland

RN

apartment Always Best Care of Greater Cleveland location_onGrafton, OH
We have immediate openings for Home Care RN’s to serve multiple locations in Cuyahoga County. We have both full and part time positions available for RNs. All positions are paid on a per visit basis at $45 per visit point. Travel is paid per mile. Weekend on call every 3-4 weeks. 1-2 Holiday a year. · Requirements: · RN license in state of Ohio · Electronic Medical documentation experience · Willing to travel throughout your designated area · (Our office cares for patients in Lorain County, Medina County, and Western Cuyahoga County) · Must participate in On Call rotation (approx. every 3-4 weeks) · Job Types: Full-time, Part-time ·
RN Full-time
State of Ohio

Nurse 1 (Registered Nurse)

apartment State of Ohio location_onGrafton, OH
$74,000 / YEAR
What You'll Do Administers medication (e.g., oral intramuscular and intravenous) and monitors patient medication compliance Performs treatments and performs or assists with nurse’s sick call Assists with doctor’s sick call Performs or assist with nursing management of chronic care clinics Responds to emergencies providing emergency care and cardiopulmonary resuscitation Performs subjective and objective assessment of patients Collects vital signs and timely documents all findings Collects urine and/or other bodily fluid specimens Prepares patients for release or transfer to other facilities (e.g., intrasystem or out to court) by reviewing patient care, transfer summaries or release summaries Ensures discharge medication orders are completed and timely forwarded to pharmacy services Participates in work-related training and institution training exercises. Provides assistance to other healthcare staff Investigates and documents problem areas or areas of concern Reviews shift report from preceding shift(s) Assist physicians with medical procedures Assumes duties of other nurses during absences; Counsels/provides education to patients regarding healthcare maintenance and prevention of disease; Participates in quality assurance activities Provides training and work direction to new nurses, agency nurses, licensed practical nurses, and/or hospital aides Serves as a resource person for other healthcare and security staff regarding healthcare matters Provides orientation and training for new healthcare personnel at the direction of the Nursing Supervisor Serves as the lead clinical authority on site in the absence of the HCA, QIC, medical director and/or advanced level provider staff Participates in group programming Participates in health and wellness initiatives Performs administrative duties as indicated Attends meetings Schedules multidisciplinary team meetings Assumes the duties of shift charge as assigned by the HCA making shift work assignments and adjustments as necessary Performs or assist with inventory and ordering of medical supplies Assists ancillary staff as needed to ensure patient care needs are met Starting pay is approximately $74,000 based on location/shift assignments. Ohio has joined the Nurse Licensure Compact (NLC), which went into effect January 1, 2023. The NLC allows an RN to hold one multistate license (MSL) in their primary state of residence while practicing virtually or over state lines in 37 other compact states across the country. DRC is a “qualifying employer” for purposes of the federal Public Service Student Loan Forgiveness program. Requires current licensure as registered professional nurse in state of Ohio as issued by Board of Nursing per Section 4723.03 of Ohio Revised Code. Job Skills: Nursing, Urgent and Emergency Care, Basic Medical Procedures, Medical Charting, Direct Support/Direct Care, Problem Solving, Critical Thinking, Decision Making, Teamwork, Cultural Awareness Organization Rehabilitation & Correction - Lorain Correctional Institution Agency Contact Name and Information Personnel Director- 440/316-4432/DRC.LORCIRecruit@drc.ohio.gov Unposting Date Ongoing Work Location Lorain Correctional Inst Primary Location United States of America-OHIO-Lorain County-Grafton Compensation $74,000 Schedule Full-time Classified Indicator Classified Union 1199 Primary Job Skill Nursing Technical Skills Basic Medical Procedures, Medical Charting, Urgent and Emergency Care, Direct Support/Direct Care, Nursing Professional Skills Critical Thinking, Cultural Awareness, Decision Making, Problem Solving, Teamwork Agency Overview Who We Are… Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others. What We Do… The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future. To learn more about our agency, please visit our website at www.drc.ohio.gov Are You Ready? We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!
RN Med-Surg New Grad Full-time
University Hospitals

Registered Nurse (New Grad) Acute Medical Surgical

apartment University Hospitals location_onElyria, OH
$1 - $1,000,000 / YEAR
Description A Brief Overview UH Elyria Medical Center 11 Smythe is a 23 bed inpatient unit that provides care to surgical, medical, gastrointestinal, wound, end of life, and trauma patients. WHAT MAKES US UNIQUE? Per UH’s own Dr. Pronovost “I say the very business of health care is love.” Our unit embraces that very thing! We invest in each other by supporting growth in our careers, personal lives and commitment to making the day better for our patients. Click HERE to learn more about the unit! Talk to your recruiter today to learn more about our $8,000 sign on bonus offering! Provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. What You Will Do Implements the nursing process by delivering effective relationship based nursing care. Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes. Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations. Develops self and contributes to the professional practice of nursing. Displays leadership that influences optimal clinical and operational outcomes. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
RN ER Full-time
University Hospitals

Registered Nurse Emergency Services

apartment University Hospitals location_onElyria, OH
$1 - $1,000,000 / YEAR
Description UH Elyria Medical Center Emergency Department is a 35 bed Level 3 Trauma Center. We are dedicated to providing compassionate, quality care to adult and pediatric patients. WHAT MAKES US UNIQUE? Resilience and Teamwork! Through the many challenges that our team has been able to overcome with COVID, boarding, the death of coworker, and staffing shortages, we all have pulled together and continue to meet the patient experience and quality metrics required by our health system. Click HERE to learn more about the unit & the Nurse Manager. A Brief Overview Provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. What You Will Do Implements the nursing process by delivering effective relationship based nursing care. Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes. Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations. Develops self and contributes to the professional practice of nursing. Displays leadership that influences optimal clinical and operational outcomes. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.