Clinical Team Lead RN - Family Medicine

apartment Northwestern Medicine location_onWheaton, IL, US

Description

The Clinical Team Lead, RN reflects the mission, vision, and values of NM, adheres to the organization’s Code of Personal Conduct and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Clinical Team Lead, RN provides support to the clinical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. This role leads the work of Staff Nurses and Certified Medical Assistants, ensures efficient patient flow through the clinic, maintains neat, clean and safe patient care areas, promotes patient satisfaction by interacting with patients in a professional, friendly manner, and safeguarding patient confidentiality.

Under the direction of the Practice Administrator or Clinical Practice Admin/Nurse Manager, this position regularly assigns, instructs and verifies the work of other nurses and medical assistants, provides training and orientation of new employees, and identifies and helps resolve staff and clinical operations issues.

Responsibilities:

Leads the work of clinical staff within the practice.
Serves as a role model and resource to clinical staff.
Provides training and orienting to all staff nurses and medical assistants, and maintains training and orientation materials and records.
Creates and manages the staffing schedule.
Monitors and evaluates policies and procedures to suggest operational changes.
Participates in conferences and meetings, and represents the work unit on organizational initiatives
Ensures efficient patient flow through the site.
Performs all aspects of patient care by utilizing evidenced based practice in a manner which optimizes patient safety and reduces the likelihood of medical/health care errors.
Follows the six medication rights and reduces the potential for medication errors, administering medications based on the age and clinical condition of the patient.
States rationale for clinical decisions based on critical thinking.
Assesses, analyzes, validates and integrates data to assess patients' physical psychosocial, rehab, safety, learning, spiritual, cultural, age-specific, special risk and self-care needs. Identifies patient care needs, problems and variances. Identifies patient care needs, problems and variances and incorporates into care plan.
Identifies the patient's learning needs, abilities, preferences and readiness; also, identifies support systems, coping mechanisms and barriers to learning.
Explains procedures, therapies and treatments to patient and family, evaluates and documents patient and family response to teaching. Uses appropriate resources to provide education.
Involves patient/family in the formation of the plan of care. Develops, implements and updates an individualized plan of care based on identified patient care needs. Includes nursing, teaching, continuum of care and discharge planning.
Adequately assesses and reassesses pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management.
Identifies and uses the results of quality improvement activities to initiate changes in nursing practice and in the healthcare delivery system.
Participates in shared governance, committee work, and practice/department projects.
Provides high quality care:

Qualifications

Required:

Current experience (within past five years) or new nursing graduate (within past two years). If recent nursing experience has been longer than 5 years ago, a nursing refresher course through a recognized educational program is required.
Graduate of accredited 2 or 3 year nursing program.
Current license as a Registered Professional Nurse or eligible in the State of Illinois.
BLS

Preferred:

BSN strongly preferred upon hire
One to two years of ambulatory care experience.
Experience with electronic medical record.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

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Advocate: Advocate: Advocate: Practices in accordance with the patient centered care model Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process Incorporates the role of patient advocate into the plan of care Uses a team approach to develop and achieve daily patient-centered individualized care goals Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care Identifies potential conflict situations and facilitates resolution using established communication channels Promotes and strives to protect the health, safety and rights of the patient Protects patients by maintaining a safe environment Practices in accordance with the patient centered care model Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process Incorporates the role of patient advocate into the plan of care Uses a team approach to develop and achieve daily patient-centered individualized care goals Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care Identifies potential conflict situations and facilitates resolution using established communication channels Promotes and strives to protect the health, safety and rights of the patient Protects patients by maintaining a safe environment Clinical Expert: Clinical Expert: Clinical Expert: Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible Continuously enhances skills and abilities to ensure the highest quality patient care Shares knowledge and expertise through educating team members, patients and students Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ Identifies priorities, sets realistic and measureable goals, prescribes and implements nursing interventions in a safe and timely manner Develops and implements individualized education plans for patients and families using suitable instructional materials and methods Evaluates and documents the patient’s responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings Identifies situations that require further intervention and escalates appropriately ; 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Consults appropriate experts and resources when needed ; ; Participates in the formation, implementation and evaluation of team goals Appropriately delegates and supervises interventions to implement the plan of care Conveys complete, timely and accurate information at hand off at the bedside or any hand off Adheres to ethical standards of practice Community Volunteer: Community Volunteer: Community Volunteer: Participates in one or more volunteer initiatives annually, Northwestern Memorial organized or on his/her own Participates in one or more volunteer initiatives annually, Northwestern Memorial organized or on his/her own Compassionate: Compassionate: Compassionate: Consistently demonstrates interpersonal connections with patients and families from introduction through discharge Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care Treats patients, families, visitors and staff in a caring manner with respect and dignity Facilities recovery and where appropriate helps ensure a peaceful death for patients Consistently demonstrates interpersonal connections with patients and families from introduction through discharge Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care Treats patients, families, visitors and staff in a caring manner with respect and dignity Facilities recovery and where appropriate helps ensure a peaceful death for patients Professionally Engaged: Professionally Engaged: Professionally Engaged: Is a member of a professional organization or participates on an Northwestern Memorial committee or taskforce at the hospital-wide, departmental, or unit level Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice Serves as a community mentor for team members Serves as a preceptor for new team members Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance Works collaboratively with all hospital services to accomplish daily work and maintain an environment of excellence Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at NMH through the Shared Leadership Process Assumes personal responsibility for meeting internal (i.e. Best People profile, ELMs, CPR, and health requirements) and external regulatory and accreditation requirements Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees Demonstrates accountability to Northwestern Memorial strategic, operational and fiscal goals Exemplifies a professional image in appearance and communications Is a member of a professional organization or participates on an Northwestern Memorial committee or taskforce at the hospital-wide, departmental, or unit level Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice Serves as a community mentor for team members Serves as a preceptor for new team members Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance Works collaboratively with all hospital services to accomplish daily work and maintain an environment of excellence Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at NMH through the Shared Leadership Process Assumes personal responsibility for meeting internal (i.e. Best People profile, ELMs, CPR, and health requirements) and external regulatory and accreditation requirements Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees Demonstrates accountability to Northwestern Memorial strategic, operational and fiscal goals Exemplifies a professional image in appearance and communications Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources Professional Organizations, literature, electronic resources, etc. Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources Professional Organizations, literature, electronic resources, etc. Qualifications Qualifications Required: Required: Required: Graduate of an NLN accredited school/college of nursing Baccalaureate degree in Nursing or higher Current State of Illinois, Registered Professional Nurse license Basic Life Support (BLS) CPR through American Heart Association. 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Analytic ability (conceptual and quantitative) Oral, listening and written communication skills Strong human relation skills to interact effectively and collaborate with others in difficult situations Use of a keyboard to enter or retrieve data Preferred: Preferred: Preferred: Experience in specific clinical area Nursing specialty certification, if eligible Experience in specific clinical area Nursing specialty certification, if eligible Equal Opportunity Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. 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