SCMG Call Center Triage Nurse (Remote)

apartment HCA Healthcare location_onLemont, IL, US

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated.

Position Summary: Provides professional nursing care for clinic patients following established standards and practices. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. Ability to establish and maintain effective working relationships with patients, employees and the public.

Essential Duties and Responsibilities:

Triage patients: walk-ins and phone-ins and follows up with physicians and patients.
Reviews answering service messages and voice mail messages.
Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with nursing standards, including IV therapy, nebulizer therapy.
Prepares equipment and aids physician during treatment, examination, and testing of patients, including casting and cast removal.
Observes, records, and reports patient’s condition and reaction to drugs and treatments to physicians. Dispenses medication as directed. Provides patient education in relation to new baby care, dressing change, etc.
Assists in coordination of appointment bookings to ensure preferences are given to patients in emergency situations. Maintains timely flow of patients.
Greets patients and prepares them for physician examination. Screens patients for appropriate information. Instructs patients and family in collection of samples and tests.
Collects specimens, including blood, urine, etc. Performs catheterization. Processes paperwork for appropriate specimen collections.
Contacts patients regarding missed appointments.
Performs in-office testing and treatment such as EKG, audiometry, nebulizer and oxygen.
Arranges for patient testing and admission which may include patient education.
Maintains exam rooms for necessary supplies and materials. Ensures safety and cleanliness. Prepares list of medical supplies needed and maintains equipment to ensure a clean and safe environment.
Prepares contaminated instruments and other related materials for transport to hospital for sterilization.
Maintains patient confidentiality.
Completes appropriate forms for managed care referrals and gets authorization when necessary.
Calls in prescriptions to pharmacy. Calls lab results and test results to patient or automated test system.
Checks encounter form for missed charges. Has Medicare waivers signed prior to service.
Acts as patient advocate in attempting to locate agencies appropriate to patient needs, i.e. Meals-on-Wheels, Department Services for Crippled Children, etc.

Required Qualifications:

Graduate of an accredited school of nursing.
One year of professional nursing experience in a clinic setting preferred.
Possession of a State Registered Nurse License.
CPR Certification.
Proof of current malpractice insurance.

Work Shift Details:

Days, Days (Monday-Friday) & possible alternating Saturday's; no holidays.

Department:

PSMG MGMT SERVICES

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

· Medical, Dental and Vision plans

· Life Insurance

· Flexible Spending Account

· Other voluntary benefit plans

· PTO and Sick time

· 401(k) plan with a match

· Wellness program

· Tuition Reimbursement

Registry employees who meet eligibility may participate in one of our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

The expected pay for this position is listed below:

$28.17 - $35.21

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