CMA Full-time

Become a part of our caring community and help us put health first
 

The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs advanced administrative, operational, customer support duties that require independent initiative and judgment.

The Medical Assistant performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system.  Collaborates closely with Physicians and Advanced Practice Providers.  Delivers direct patient care dependent on what active certification allows.  Decisions typically focus on methods, tactics, and processes for completing administrative tasks/projects.  Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.  The Medical Assistant possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants.


Use your skills to make an impact
 

Required

  • Must be bilingual English and Spanish

  • Must have an Active Medical Assistant Certification or Registration from the following: American Association of Medical Assistants (AAMA), Allied American Health (AAH), American Medical Technologists (AMT), American Registry of Medical Assistants (ARMA) * Foreign Medical and Nurses, National Association of Health Professionals (NAHP), National Association of Healthcare Technicians (NAHT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), or Medical Career Assessments (MedCA)

  • 3 plus years of Medical Assistant and Phlebotomy experience in 'back-office' direct patient car

  • Applicable State licensure in field of study (RMA/ CMA)

  • Medication/vaccine administration experience

  • CPR Certified

  • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB


Preferred

  • 4+ years MA experience in PCO center

  • Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience

Working Hours: Monday – Friday 8:00 to 5:00

Location: Must be flexible to travel to 6 clinics in the area as needed (North Daytona, Palm Coat, Ormond Beach, East Port Orange, Daytona & South Daytona)

** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program.  If selected for this role, you will be required to be screened for TB.

Alert:

Humana values personal identify protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

#LI-MD1

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$43,000 - $56,200 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About Us
 

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Full-time
Conviva Senior Primary Care

Bilingual Medical Assistant

Become a part of our caring community and help us put health first The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative, operational, and customer support assignments. Typically works on semi-routine assignments. The Medical Assistant performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has latitude over prioritization/timing, and works under minimal direction. Follows standard policies and procedures that allow opportunity for interpretation/deviation and/or independent discretion. Use your skills to make an impact Required Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication 1+ years of Medical Assistant and Phlebotomy experience Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider Current/Active CPR Certification High school diploma or equivalent This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Preferred Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration) Phlebotomy experience Medication/vaccine administration experience 2+ years MA experience Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience. Working hours : Monday to Friday 8AM-5PM ** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) ** Additional Information This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Interview Format – HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. #LI-MD1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
CMA Full-time
Conviva Senior Primary Care

Medical Assistant

Become a part of our caring community and help us put health first The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative, operational, and customer support assignments. Typically works on semi-routine assignments. The Medical Assistant performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has latitude over prioritization/timing, and works under minimal direction. Follows standard policies and procedures that allow opportunity for interpretation/deviation and/or independent discretion. Use your skills to make an impact Required 1+ years of Medical Assistant and Phlebotomy experience Successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider Current/Active CPR Certification High school diploma or equivalent This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Preferred Certified or Registered – (Arizona, Indiana, & South Carolina candidates require Medical Assistant Certification or Registration) Phlebotomy experience Medication/vaccine administration experience 2+ years MA experience Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience. Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication Working hours : Monday to Friday 8AM-5PM ** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) ** Additional Information This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Interview Format – HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. #LI-MD1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
CMA Wound Care Full-time
Healogics, LLC.

Certified Medical Assistant -CMA

$17.96 - $22.26 / HOUR
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Certified Medical Assistant provides and coordinates the delivery of clinical and non-clinical services under the direction of the Registered Nurse (RN) or Provider. This position also performs a variety of clerical duties to assist the WCC’s staff. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Assists the RN or LPN/LVN during the patient’s intake/discharge process: Collecting, recording and reporting data that includes vitals, Temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings Taking wound photography and measurement Tracking the observed responses to treatment Recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan Reporting unusual observations or changes in patient condition/behaviour Collecting specimens as requested Assist in vein clinic as assigned after Healogics Vein Clinic training completed Tracks patient visit information to include entering documentation in database systems or on the paper forms; copying documentation to hospital billing department Performs recertification/extension of additional services. This includes: Sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time Documenting authorization information on log upon receipt of extension; and copying the update to patient finance and attending wound center Medical Doctor (MD) Handling insurance recertifications Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training. Completes unit tasks such as cleaning exams areas, hyperbaric gurneys and chambers, as well as processing sterile instrument, and performing other unit task as required. Assists the center’s staff with clerical services handled by Front Office Coordinators as needed such as: Answering the phone, greeting patients and visitors, routing calls to appropriate staff, scheduling patient appointments Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services Coordinating Patient Ancillary Testing with other hospital departments, Entering, verifying, and reconciling patient charges Assembling new charts, maintaining and filing existing charges, “spot checking” charts for data completeness and signatures Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed Maintaining office equipment and supplies, as well as ordering as needed Communicates on a regular basis with payors and updates/documents the outcome(s). Relates customer concerns and needs to medical personnel and tracks them in appropriate databases to ensure satisfactory outcome May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Clinical Duties varying by State: Information gathering for intake and discharge Explaining treatment procedures to patients Preparing patients for examination Assisting the Provider or the RN during the exam Collecting and preparing laboratory specimens Performing basic laboratory tests Removing and changing dressings #AAHTF Required Education, Experience and Credentials: High School Diploma or General Education Development (GED) Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES) Current Certified Medical Assistant (CMA) certification – to maintain throughout the duration of employment in the position (as applicable in state of practice) Six (6) or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated organization, prioritization and time-management skills Strong interpersonal, listening, as well as oral communication skills Customer service skills and follow-up skills Ability to multi-task and to work in a fast-paced environment Ability to work with others and in a team environment Problem solving skills Proficient in Microsoft Office (Excel, Word, Outlook) The hourly rate for this position generally ranges between $17.96-$22.26 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
CMA Wound Care Full-time
Healogics, LLC.

Certified Medical Assistant -CMA

$19.01 - $24.87 / HOUR
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Certified Medical Assistant provides and coordinates the delivery of clinical and non-clinical services under the direction of the Registered Nurse (RN) or Provider. This position also performs a variety of clerical duties to assist the WCC’s staff. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable. Essential Functions/Responsibilities: Performs pre-certification duties such as receiving referral on new patients, verifying patient coverage and communicating with primary care provider and insurance company as needed to obtain authorization for initial visit. Assists the RN or LPN/LVN during the patient’s intake/discharge process: Collecting, recording and reporting data that includes vitals, Temperature, Pulse and Respiration (TPR), Blood Pressure (BP) and blood sugar readings Taking wound photography and measurement Tracking the observed responses to treatment Recording care given as observed responses to treatment, including participation in wound care/Hyperbaric plan Reporting unusual observations or changes in patient condition/behaviour Collecting specimens as requested Assist in vein clinic as assigned after Healogics Vein Clinic training completed Tracks patient visit information to include entering documentation in database systems or on the paper forms; copying documentation to hospital billing department Performs recertification/extension of additional services. This includes: Sending clinical information and photographs to appropriate insurance company with request for an extension of visit numbers or time Documenting authorization information on log upon receipt of extension; and copying the update to patient finance and attending wound center Medical Doctor (MD) Handling insurance recertifications Performs Hyperbaric Oxygen therapy related duties as needed, upon the completion of the required Healogics training. Completes unit tasks such as cleaning exams areas, hyperbaric gurneys and chambers, as well as processing sterile instrument, and performing other unit task as required. Assists the center’s staff with clerical services handled by Front Office Coordinators as needed such as: Answering the phone, greeting patients and visitors, routing calls to appropriate staff, scheduling patient appointments Coding and insurance processing; obtaining insurance information from patients, and obtaining insurance verification for services Coordinating Patient Ancillary Testing with other hospital departments, Entering, verifying, and reconciling patient charges Assembling new charts, maintaining and filing existing charges, “spot checking” charts for data completeness and signatures Entering data into proprietary database and into hospital data systems (patient registration) as directed, and auditing data entry and generating reports as directed Maintaining office equipment and supplies, as well as ordering as needed Communicates on a regular basis with payors and updates/documents the outcome(s). Relates customer concerns and needs to medical personnel and tracks them in appropriate databases to ensure satisfactory outcome May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Clinical Duties varying by State: Information gathering for intake and discharge Explaining treatment procedures to patients Preparing patients for examination Assisting the Provider or the RN during the exam Collecting and preparing laboratory specimens Performing basic laboratory tests Removing and changing dressings Required Education, Experience and Credentials: High School Diploma or General Education Development (GED) Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES) Current Certified Medical Assistant (CMA) certification – to maintain throughout the duration of employment in the position (as applicable in state of practice) Six (6) or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Demonstrated organization, prioritization and time-management skills Strong interpersonal, listening, as well as oral communication skills Customer service skills and follow-up skills Ability to multi-task and to work in a fast-paced environment Ability to work with others and in a team environment Problem solving skills Proficient in Microsoft Office (Excel, Word, Outlook) The hourly rate for this position generally ranges between $19.01-$24.87 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
CMA Full-time
Better Health

Medical Assistant - Front Desk

Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. What’s Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Position Objective: The Medical Assistant is a clinical role and is responsible for administrative and clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. This role is a safety-sensitive position as it involves direct patient care and administering medication. The incumbent will report to the Office Manager (or similar role) and will provide physician support services while providing positive patient experiences. Responsibilities: Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews, take patients' vitals, and record information in the patient electronic medical record Assist provider with examination, treatments, and procedures as directed Maintain complete and detailed records, electronically in the EMR, of patients’ information Measure and record vital signs and record them in the EMR Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls Maintain patient medical records in accordance with the center's policy Explain treatment procedures, medications, diets, or providers’ instructions to patients Prepare both patient and room for examination Complete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly. Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed Clean and sterilize instruments and equipment after use and dispose of contaminated supplies Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requested Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments. Perform in-office CLIA-waived lab tests Carry out quality controls related to lab equipment and testing, complete and maintain lab-related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometer Accurately complete electronic medical records to include medical services rendered, test results, and supplies used Monitor disposable inventory and place orders for medical supplies and pharmaceuticals as requested Draw blood and process specimens for send-out Provide patient education as directed by the provider Assist front office tasks by performing additional clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc. Help maintain an adequate inventory of office medications and medical supplies and orders as needed Assist in onboarding and training new Team Members Assist with inventory and maintaining office supplies Additional duties as assigned Position Requirements/ Skills: High school diploma or equivalent required Completion of Accredited Medical Assistant program, preferred (RMA or CMA) Minimum of 1 year of experience as a Medical Assistant CPR certification, preferred IV Start Certification, preferred Phlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimens) Knowledge of medical coding, preferred Knowledge of HIPPA, preferred Knowledge of OSHA, preferred Working knowledge of common prescription medications that treat conditions and diseases for the the patient population assigned Basic computer skills, including familiarity with electronic medical records Must be able to display excellent telephone and switchboard etiquette Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a computer and telephone Have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations COMPENSATION & BENEFITS We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays Pay Range USD $19.50 - USD $22.00 /Hr.