Employment Type:

Shift:

Description:

MANAGER - MHU, Samaritan Hospital, Troy, NY

Serves as a member of the Behavioral Health Management team. The Manager has accountability for the effective and efficient operation of the MHU Unit. The Manager spends 20% of the time in direct staff supervision and 80% of the time in administrative duties.

The Nurse Manager responsibilities include maintaining a high patient satisfaction, ensuring that clinical operations are effective, and overseeing hiring and retention of staff. The Manager will educate staff on organizational goals, patient safety, quality of care, and regulatory requirements. Participate and engage staff in LEAN activities and goals. Collaborate with staff and physicians on achieving throughput metrics. Collaborates with members of the interdisciplinary leadership team and unit staff to ensure department productivity and budget standards are maintained. Coordinates and conducts unit staff meetings with collaboration of the Director. Communicates and collaborates on a regular basis with the Director Achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction. Exercise a leadership style that fosters an environment where the concepts of positive peer relations, team building, collaboration, achievement of consensus and cooperation are integrated within the health team. Develops and supports employees at all levels in a supportive atmosphere, which is open to ideas.

• Plans for, directs, and/or participates in regularly scheduled meetings and conferences with staff.
• Informs staff of organizational changes.
• Seeks to provide a link between management and staff.
• Interprets organizational goals.
• Utilizes motivational dynamics to maintain productivity and morale.
• Allocates responsibility and authority appropriately.
• Maintains accountability for work by staff and self.
• Seeks to maintain professional identity of team members.
• Attends Committee meetings as required                   

Takes timely and appropriate actions to resolve identified issues. Exercises patience and control, especially in difficult or stressful situations; resolves conflicts appropriately. Quality Management Establishes and monitors indicators for quality outcomes. Effectively assesses outcomes from care teams. Collaborates with physicians and quality coordinators to review outcomes and establish targets. Performance Management Oversees the administration of the employee performance review process and supports the process of peer review. Ensures competency of staff and addresses defined learning needs by utilizing appropriate resources within the Patient Care Services and throughout St. Peters Health Care Partners. Ensures appropriate training and skill development is available for professional and technical staff.

Financial Management Establishes master staffing based upon historical data, unit of service forecasts,  census, acuity, and care hours per patient day requirements.

• Monitors trends and recommends staffing adjustments based on them.
• Submits data and rationale to support recommendations.

Monitors hours worked, including overtime, for all unit/center personnel. Monitors and controls salary and non-salary budgets and justifies variances. Actively participates in the budget process of Patient Care Services.  Makes recommendation for new programs and/or program changes with supporting data justifying the need.   Develops and monitors Payroll, Revenue and Expense Budgets based on program of care requirements.  Anticipates variances and provides explanation within the required time. Projects Capital Equipment needs and makes recommendation with justification for acquisition. Interprets budget to staff and sets expectations for staff involvement in cost containment. Demonstrates ability to set future fiscal priorities utilizing current budget data. Utilizes budget data in decision making. Develops and monitors Payroll, Revenue and Expense Budgets based on program of care requirements.  Anticipates variances and provides explanation within the required time. Projects Capital Equipment needs and makes recommendation with justification for acquisition. Interprets budget to staff and sets expectations for staff involvement in cost containment. Demonstrates ability to set future fiscal priorities utilizing current budget data. Utilizes budget data in decision making.

B.    MENTAL/VISUAL/PHYSICAL DEMANDS:

The Manager must be able to stand, sit and walk for long periods of time.  Manual dexterity sufficient to manipulate patient care devices and a personal computer, and visual/auditory acuity adequate to perform observation and therapeutic care.

C.   PATIENT SENSITIVITY:

The position of the Manager requires the supervision of staff who provide care to patients who range in age from newborn to geriatric.

D.   EDUCATION REQUIREMENTS:

The Manager requires graduation from a recognized program in professional nursing and a current New York State license. A baccalaureate in nursing is required and 3 years of relevant nursing experience with documented leadership ability.

E.    TECHNICAL KNOWLEDGE:

The Manager position requires a broad base of knowledge related clinical specialization, human resource management, fiscal management, customer relations and performance improvement techniques.

F.    PROBLEM-SOLVING:

The Manager position has responsibility and authority for decision making with the area of accountability.  The Manager works with many internal and external customers to problem solve. The manager will communicate with the Director with updates on the department changes.

G.   INTERNAL/EXTERNAL CONTACTS:

The Manager is expected to standardize and develop policies for areas of responsibility; a moderate degree of formal and informal marketing is involved with public presentations as needed.

H.   PLANNING:

The Manager is in a highly responsible position that impacts patient outcomes, staff effectiveness, customer relations, fiscal outcomes and overall reputation and marketability of services under their direction.

Pay Range from $46.50 - $64.70 per hour. Pay is based on experience and education.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.