Job Description:

Title:  RN Case Manager

Division: Senior Services

Status: Non-Exempt

Reports to: Director of Clinical Management

Revision date: March 2025

Supervises: N/A

PURPOSE          

According to prescribed policies and procedures of the organization including all applicable federal, state and local regulations and under the general supervision of the Director of Clinical Management, the RN Case Manager is responsible for providing nursing care services and case management to client, caregiver, and client representative by implementing nursing interventions as ordered by the physician and set forth by the plan of care. Assists in overseeing direct care staff members to deliver quality care and coordinates delivery of care services.

This position does not have a set weekly schedule. Duties and schedule are as assigned, consistent with part-time or contingent.

ESSENTIAL FUNCTIONS

• Assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders from all physicians involved in the plan of care including those orders related to medications. Includes the client, caregiver, and client representative in the planning process.

• Develops individualized plan of care with the involvement of the client, caregiver, and client representative and provides education, mentoring, and support throughout the plan of care. Notifies the client, caregiver, and client representative of necessary plan of care changes.

• Uses health assessment data to determine problems, goals and interventions. Communicates with community health providers and facility staff to coordinate the care plan. Works with interdisciplinary team and physician/physician extender to establish, monitor and document on-going home health eligibility.

• Completes an initial assessment of client, caregiver, and client representative to determine home care needs. Performs a complete physical assessment and obtains history of current and previous illness(es).
• Initiates appropriate preventive and rehabilitative nursing procedures. May administer medications and treatments as prescribed by the physician/physician extender.

• Communicates with the physician/physician extender regarding the client’s needs and reports any changes in the client’s condition; obtains/receives physician’s/physician extender’s orders as required.

• Prepare clinical notes and updates the primary physician/physician extender when necessary.

• Provides direct client care as defined in the State Nurse Practice Act.

• Educates and mentors the client, caregiver, and client representative in providing care related needs per plan of care. Provides support and education on end-of-life issues and care to clients and caregivers.

• Regularly re-evaluates client nursing needs. Initiates the plan of care and makes necessary revisions as client status and needs change.

• Coordinates discharge planning in conjunction with interdisciplinary members when appropriate.

• Attends and participates in scheduled Interdisciplinary team meetings to coordinate care plans, follow-up on changes, problem solve, etc. to ensure client’s care and treatment are properly communicated, documented and in conjunction with the physician’s/physician extender’s orders. The plan of care is updated and appropriate to client needs.

• Responsible for the instruction, evaluation, plan development, and supervision of the LPN/LVN, HH/Hospice aides per conditions of participation and as outlined by policy to include the initiation, participation, and communication of the competency evaluation.

EXPECTATIONS

• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem solving methods.

• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

• With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

• Performs other duties as assigned.

JOB SPECIFICATION SHEET— RN CASE MANAGER (NE)

Education:       Degree in nursing field as a registered nurse from an approved school of nursing.

Experience:      Minimum of two years as an RN. Home health/hospice experience preferred.

Mental:            Must have good verbal and written communication, comprehension, computer and interpersonal skills. Must have the ability to speak, read, write and understand English.

Skills:                 Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly. Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently. 

Travel:             Frequent, necessary on a daily basis. Must have a valid driver’s license, automobile insurance and qualified driver under the organization’s motor vehicle check.

Licensure:         Must have a current RN license in good standing in the state(s) in which practicing.

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Vision:             Normal: Consistent with standard workflow.

With respect to said job description, estimate the daily time spent performing the following activities.

Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus

R = Climbing                                  S = Stooping                     Lifting / Carrying;             S = 10-25 lbs.

S = Standing                                    S = Pushing                                                                S = 26-50 lbs.

S = Sitting                                       S = Pulling                                                                  S = 51-75 lbs.

F = Walking                                   F = Driving                                                                 R = 76 plus lbs.

Working Conditions:                    Office based. Due to occasional work in long term care facilities, exposure to some disagreeable conditions such as noise, odors, illness, infection and physical contact with disruptive residents.

Consequences of Errors:             Substantial. High monetary responsibility.

Supervision Received:                General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.

ACKNOWLEDGEMENT

I hereby understand and agree to the above description of the duties required.

Signature                                                                                                                                                          Date

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.