Nurse Manager Cardiology/Diagnostics Full Time

Description

At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow.  We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families.  We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.).   We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic.  Use your expertise, compassion, and kindness to transform the patient experience.  Make a difference.  Make Bristol Hospital and Health Care your choice.  

Job Summary:

Performs a wide variety of managerial, project-based, and strategic duties to support the Cardiology service line. Leads the development of cardiology service line goals, policies and procedures.  Provides support in the development, implementation, and monitoring of strategic, long-range financial planning/forecasting and optimization of resource management. Provides operational leadership that will enhance clinical outcomes, improve productivity, strengthen staff and patient satisfaction, reduce expenses and optimize resources. Departments include cardiac rehab, pulmonary rehab, pulmonary function lab, stress and vascular lab (s), diagnostic departments involving nursing intervention and/or oversight, including, interventional radiology, Ct scan, MRI, Nuclear Medicine, Pet Scan, XRAY,and  Ultrasound

Based on the American Organization of Nurse Executives (AONE), this leader will be competent in communication, relationship building, have knowledge of the healthcare environment, leadership, professionalism and business skills. They will promote and support the Bylaws of the Shared Governance Model at Bristol Hospital, the Standard of Nursing Practice and the State of Connecticut Nurse Practice Act.

(Ref:  AONE Nurse Competencies Assessment Tool Copyright 2005 by the American Organization of Nurse Executives.

Essential Job Functions and Responsibilities:

Maintains 24-Hour accountability for high quality patient centered care (LEADERSHIP)

• Staffs the departments on a 24 hour basis appropriate to patient needs.
• Remains accessible to staff and assures appropriate dissemination of information.
• Acts as a role model for professional practice by demonstrating proper, flexible and creative problem solving skills.
• Utilizes appropriate communication and collaboration skills and demonstrates working knowledge of professional practice of varied disciplines.
• Oversees and supervises all nursing care activities, directly or through assigned supervision.
• Consistently provides feedback to staff on positive and negative aspects of performance.

Establishes, monitors and maintains quality standards for optimal patient outcomes on a 24 hour basis (RESEARCH)

• Makes environmental and clinical rounds as needed.
• Provides direction for QI outcomes in respective service line.
• Establishes performance measures and monitors performance against them.
• Supports activities designed to assess professional practice, patient care and patient outcomes.
• Develops, implements and monitors policies and procedures to ensure a safe and secure working environment for patients.
• Establishes and implements departmental safety standards and procedures in accordance with accepted professional practice.
• Participant in the Radiation Safety committee and maintains ALARA principles for RN’s working in fluoroscopy rooms and those specially trained in radionuclide injections.
• Manages change in a positive manner.

Acts as a resource for clinical information (LEADERSHIP)

• Applies current clinical knowledge to unit operations.
• Updates unit resources, provides educational material for all staff and encourages contributions to hospital publications.
• Encourages information exchange among unit staff.
• Encourages interdepartmental information exchange as appropriate and utilizes and modifies information gained from resources in implementing change.
• Refers unit staff to other hospital resources as appropriate.
• Performs nursing actions that demonstrate accountability.

Maintains effective communication and collaboration between unit staff, physicians and other hospital personnel, as well as promoting growth and development of unit staff (COMMUNICATION AND RELATIONSHIP BUILDING)

• Represents service line on hospital wide committees.
• Collaborates with other departments as appropriate.
• Collaborates with cardiology PACS administrator with interface issues, software upgrades
• Maintains departmental service contracts
• Maintains standards of accreditation in Echo Lab (ICAEL) and Cardiac and Pulmonary Rehabilitation (AACVPR)
• Establishes and maintains professional relationships with members of the medical staff and encourages staff to do the same.
• Establishes systems for communication with the unit(s) and to other departments.
• Facilitator Cardiology section meeting
• Collaborator with Medical Director Pulmonary Rehabilitation (includes PFT Lab).
• Participant Radiology section meeting

Participates in the recruitment/orientation/development of staff (BUSINESS SKILLS AND PRINCIPLES)

• Maintains accurate position control sheets.
• Screens and interviews candidates, working closely with Personnel recruitment process, and fills all positions as appropriate.
• In conjunction with supervisor and human resources, assists in termination and other disciplinary actions.
• Supervises orientation in collaboration with the Education/HRD department.
• Establishes annual core competencies for staff in conjunction with Professional Development
• Conducts performance appraisals.

Provides leadership and direction to the service line by developing, implementing and monitoring department philosophy goals and objectives (LEADERSHIP)

• In conjunction with supervisor, develops philosophy, goals and objectives for the service line
• Periodically reviews and revises philosophy goals and objectives in conjunction with staff, making recommendations for change as appropriate.
• Prioritizes goals and objectives and sets reasonable target dates.
• Submits reports in a timely manner.

Maintains responsibilities for own professional growth and development (PROFESSIONALISM)

• Evaluates professional areas of strengths and weaknesses.
• Seeks opportunities for professional development.
• Shows progress toward achievement of professional goals.
• Maintains clinical and managerial competence through professional growth activities.
• When appropriate, maintain specialty certification.
• Keeps abreast of changes in the professional practice.
• Participates in appropriate professional organization(s).
• Keeps current on all mandatory in-service programs.

Strategic Planning:

Acts as the point person for Cardiology strategic planning efforts throughout the organization including developing the necessary templates and tools, facilitating strategic planning retreats, publishing strategic plans and communicating them to key stakeholders, and formulating strategies for plan execution

• Challenges and addresses ‘silo attitudes’ to encourage effective relationship building both internally and externally to benefit the formation and execution of strategic plans.
• Provides high-level coordination and technical expertise to ensure effective implementation of identified strategies

• Manages the design, monitoring and reporting of feedback systems based on the organizational and departmental strategic goals, which include, without limitation, quality and safety, patient access, patient satisfaction, performance improvement, performance benchmarking and financial strength. 
• Manages the Cardiac and Pulmonary Rehabilitation patient referral process for non BHMSG providers
• Promotes community outreach programs

Business Development:

• Assesses feasibility of new cardiology business opportunities including, but not limited to, new services, new physicians, and new equipment including market assessments, pro forma development, and assessing organizational capacity.
• Creates, and maintains project work plans and revises as appropriate to meet the changing needs and requirements of the various initiatives, including but not limited to, identifying, documenting, and scheduling project deliverables, milestones, and required tasks; and communicates this information to the clinical and administrative team as needed.
• Identifies and develops business plans related to Cardiology equipment replacement and software upgrades.
• Assures that project activities are managed consistent with project plans and may execute certain tasks from the plans.  Makes effective recommendations to address any barriers or obstacles to achieving project goals.  Maintains all relevant project documentation.
• Develops measurement and analytic strategies to monitor the outcomes of assigned projects over time and develops ongoing communication plans. Monitors project outcomes for continuous learning and improvement opportunities.

• Monitors local and national industry trends, market changes, and organizational capacity to identify potential new business opportunities. 

Market Assessment and Business Intelligence:

• Serves as the subject matter expert for market share assessment using the CHIME database and other tools and consults direct reports and other end users on appropriate methodology and on the reliability, validity and accuracy of analysis.

• Uses multiple internal and external databases to support operations, patient care, and decision making
• Serves as liaison between service line physicians and executive leadership. Ensures physicians are aligned with service line and organizational goals and that they have the appropriate information to monitor their performance against those goals.
• Maintains knowledge of and compliance with regulations and guidelines, e.g., TJC, CMS, OSHA.  Assists staff and provides education as needed.
• Communicates unfavorable variances and trends to the executive leadership team in a timely fashion. Assists with corrective measures as requested.
• Facilitates interdisciplinary collaboration to develop, evaluate, implement and re-evaluate success of processes
• Assists in developing operational budgets for the service line, performs financial analyses, builds proformas, and submits monthly variance reports 
• Serves as the liaison between marketing and the service line to ensure consistency between the service line’s strategic plan and marketing efforts, to identify which geographical markets we should be targeting, and to maximize effectiveness of outreach efforts. 

• Works with Leadership to help develop and implement a strategic marketing plan, and assists in sharing measured successes to orthopedic surgeons, referring physicians, and the community.
• Works collaboratively with stakeholders from the hospital and multi-specialty group to drive the growth of assigned services
• Supports and enhances a shared governance structure and assists with ensuring that all Magnet standards are enculturated throughout the nursing department.

Qualifications

Qualifications:

Educational / Minimum Requirements:

Master’s degree in business, health administration or related field. BSN from an accredited school of nursing.

Approximately three years of progressive business management or healthcare administration related experience which includes the use of financial tools, operational improvement processes, and project management skills. 

State/Federal Mandated Licensure or Certification Requirements:

Current Connecticut licensure as a Registered Nurse. Certification in specialty and/or administration within 2 years of accepting a position.

Bristol Hospital Mandated Educational Requirements:

General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital

Special Requirements:

Demonstrated advanced organizational and interpersonal/communication skills, and superior ability to articulate ideas and knowledge both verbally and in writing.  Strong capability of working independently and collaboratively with clinical leaders and other hospital departments. Training in LEAN/Six Sigma preferred.Health Care Provider CPR from American Heart Association or Professional Rescuer CPR by American Red Cross or other similar programs deemed appropriate by management.

Work Environment:

Regular exposure to patient elements.  Exposure to stressful situations.  Normal exposure to office routine including customer contact and telephone use.

Cognitive Requirements:

Excellent organizational, critical thinking and decision making skills.  Exceptional written and verbal communication skills

Physical Requirements:

On feet for extended periods.  Standing, lifting, sitting, reaching.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.