CMA Full-time

Our partner in healthcare, Family Practice in Douglasville, is looking for a phenomenal medical assistant with several years experience. This position will be based in our Douglasville, GA office. .

As a Medical assistant, you will assist the physician, nurse practitioner, and other medical staff by performing administrative and clinical duties and providing great customer service to all our patients.

Clinical Duties:

  • Verify patients’ medical histories
  • Maintain a patient load of 30-35 patients a day
  • Explain treatment procedures to patients
  • Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
  • Prepare treatment rooms for patient examinations; Assist physician and nurse practitioner in exam rooms
  • Collect and prepare laboratory specimens
  • Perform basic laboratory tests
  • Disinfect, clean treatment rooms following patient examinations; maintain safe, secure, and healthy work environment by establishing and following standards and procedures; comply with legal regulations
  • Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; properly dispose of contaminated supplies
  • Draw blood, remove sutures, change dressings
  • Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
  • Electronically record patient medical history, vital statistics, and test results in patient medical files
  • Process referrals and fill out health forms for patients
  • Prepare patient charts that are scheduled for appointments
  • Secure patient information and maintain patient confidence by completing and safeguarding medical records; complete diagnostic coding and procedure coding; keep patient information confidential
  • Ensure patients are signed up for Chronic Care Management (CCM) as well as any other program the practice is offering

Administrative Duties:

  • Greet and welcome patients
  • Use computer applications
  • Answer phone calls, emails, patients’ queries, and ensure quality customer service
  • Assist patients with electronically signing in, uploading insurance data, identification cards, and verifying, updating patients' health data & information
  • Assist in processing faxes on the fax server in Athena Health and handling voicemails
  • Schedule appointments
  • Arrange for hospital admissions and laboratory services
  • Scan and fax documents
  • Perform other duties as assigned or requested
  • Minimum of 3 years of experience in front desk duties
  • Minimum of 3years of experience in back office
  • Minimum of 3 years of phlebotomy experience
  • Strong knowledge of medical office procedures and patient services
  • Ability to multitask, prioritize, and work independently
  • Highly motivated with excellent organizational skills
  • Strong communication and interpersonal skills
  • Reliable transportation to travel to office location
  • Mandatory flexible work schedule
  • Strong customer service skills
  • Experience with eClinical EMR system
  • Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
  • Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and reporting repairs to Office Manager.
  • Update job knowledge by participating in educational opportunities and reading professional publications.
  • Serve and protect the practice by adhering to professional standards, facility policies and procedures, and federal, state, and local requirements.
  • Enhance the practice's reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Schedule & Location:

  • Primary location: Douglasville, GA
  • Full-time position
  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Full time (36-40 hour week)
  • $18+/hour Based on Experience

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