IntelyCare Awarded Health Care Staffing Services Certification from The Joint Commission

Leading Intelligent Workforce Management Platform Receives Gold Seal of Approval for Compliance with Performance Standards

 QUINCY, August 7, 2019 IntelyCare, a leading intelligent workforce management solution for post-acute facilities, has earned The Joint Commission’s Gold Seal of Approval® for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.

Health care staffing firms place temporary staff in organizations that direct or provide patient care. Health Care Staffing Services Certification demonstrates IntelyCare’s efforts to address how qualifications and competencies of staff are determined, placement of staff and how their performance is monitored.

IntelyCare underwent a rigorous onsite review on July 11, 2019. During the visit, a team of The Joint Commission reviewers evaluated compliance with related certification standards, including program structure and management, leadership, and delivery of services. The Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews.

“Health Care Staffing Services Certification recognizes health care staffing firms committed to fostering continuous quality improvement in patient safety and quality of care,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend IntelyCare for using certifications to strengthen its program structure and management framework, as well as to enhance its staff recruitment and development processes.”

“IntelyCare is honored to receive The Joint Commission’s Health Care Staffing Services Certification,” said David Coppins, CEO & Co-founder of IntelyCare. “As the nursing shortage continues to rise, health care facilities are tasked with the challenge of filling shifts with limited resources. Our tailored solution allows our customers to address this issue by connecting them with local, highly qualified nursing professionals with a higher fill rate than traditional agencies, enabling them to seamlessly manage staffing support and meet quality standards, so that they can focus on providing quality care to their patients.”

IntelyCare implemented leadership and performance improvements for the supplemental nurses working in healthcare facilities to ensure they have met the requirements established by The Joint Commission. To assure compliance with The Joint Commission’s standard, IntelyCare provides written descriptions of all of its service features in addition to continuing education and training opportunities for its nursing professionals via the app to deliver the highest quality staff to its partnering facilities.

To learn more about IntelyCare’s Joint Commission’s certification, please visit our Joint Commission webpage.

For more information about The Joint Commission, please visit The Joint Commission website.


About IntelyCare
IntelyCare is the intelligent workforce management solution for post-acute healthcare facilities. Its unparalleled matching technology understands the needs of healthcare facilities and nursing professionals at a hyper-local level to improve care by automatically optimizing and augmenting staff. The company is headquartered outside of Boston, Mass. and backed by strategic investors including LRVHealth, Leerink Revelation Partners, Longmeadow Capital and healthcare entrepreneur Bill Mantzoukas. For more information, visit


Media Contact:
Antonia Rutter
Senior Account Executive
Aria Marketing
(617) 332-9999 x209


Join Today!

If you are a nurse or nursing assistant looking to join our network of nursing professionals, please visit our IntelyPro Application.

Related Articles

Jun 17, 2022

IntelyCare Announces 900,000 Enrollments in IntelyEdu, Empowering Nursing Professionals With Affordable, Innovative Access to Continuing Education

Jun 14, 2022

EY Announces IntelyCare Co-Founders as Entrepreneur Of The Year® 2022 New England Award Winners

Jun 2, 2022

Report: Post-Acute Care Industry to Have $19.5BN in Unrealized Revenue in 2022 From Reduced Staffing

Jun 2, 2022

Report: Post-Acute Care Industry to Have $19.5BN in Unrealized Revenue in 2022 From Reduced Staffing

Jun 2, 2022

Understaffing could cost post-acute care industry $19.5B in 2022

Jun 2, 2022

McKnight’s: As revenue slips, study aims to calculate true cost of agency staffing

Jun 2, 2022

How Staffing Agencies Can Be More Than a ‘Necessary Evil’ for Operators

Jun 2, 2022

Bloomberg: Staffing Shortages to Cost US Care Facilities $19.5 Billion This Year, Study Finds

May 21, 2022

Should hospital nurses be working 12-hour shifts?

May 12, 2022

Can technology save nursing from burnout and attrition?

Apr 28, 2022

IntelyCare Research Group: Nursing Professionals in the Gig Economy Are Happier, Less Likely to Leave the Profession

Apr 8, 2022

Vator News: Intelligent nurse staffing company IntelyCare raises $115M