Our Co-Founder and Chief Nursing Officer, Chris Caulfield, RN, NP-C, highlights the rise of non-traditional staffing models and the impact gig economy-style staffing platforms have on facility operations in his recent article for McKnight’s Long-Term Care News.

The traditional healthcare staffing model isn’t working. It’s inefficient and expensive for facilities, burning out nurses by strong-arming them into overworking, and putting patients at risk.


When a facility that uses the traditional staffing model needs to fill a gap in their schedule, it results in a time-consuming game of phone tag between facilities, agencies and their agency staff. If agencies can’t fill the shifts that facilities need, facility administrators and schedulers have two options — ask their own nursing staff to work overtime, or leave the gap in their schedule unfilled and risk staffing penalties. While both of these options are short-term fixes, they can bleed into long-term issues, like staff burnout and turnover, and poor patient care.

Read Chris’s full article here.