Clinical In-Basket Nurse Specialist

TrueCare • Full-time • San Marcos, CA • 1m ago

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Clinical In-Basket Nurse engages in managing the electronic health records (EHR) system, particularly focusing on the “In-basket. Clinical In-Basket Nurse plays a crucial role in managing the flow of information within the TrueCare organization, helping to ensure that patients receive prompt, coordinated, and high-quality care.

Duties & Responsibilities:

Nursing Function: 90%

Managing Patient Communication: Reviewing, triaging, and responding to messages from patients, physicians and other healthcare team members. This includes reviewing patient concerns and making recommendations for follow-up care.
Coordination of Care: Ensuring that any required task, such as lab results, imaging, and patient care follow-ups are properly addressed and coordinated. The nurse might function as a liaison between different healthcare providers.
Clinical Decision Support: Applying clinical knowledge to help resolve issues within the In- basket. This may include giving clinical advice and/or answering patient inquiries.
Data Entry and documentation: Ensuring that communications and care notes within the in basket are documented accurately using smart phrases in EPIC. Also, flagging important tasks to providers.
Quality Assurance and compliance: Ensuring that all actions taken through the In-basket are compliant with healthcare regulation, organization policies and best practices in patient care.
Monitor and report on the quality of the In-basket process, suggesting improvements for better patient care and operational efficiency.
Message Triage and Management: Process messages that require clinical decisions, such as medication requests, follow up questions, or concerns from patients or other providers.
Process Improvement: Finding opportunities to improve workflow, communication, and efficiency within the In-basket to enhance patient care delivery. Collaborate with other healthcare staff to improve the overall function and usability in the In-basket system.

Quality Assurance: 10%

Contribute to quality improvement initiatives by finding areas for improvement and taking part in performance activities.
Participate in quality improvement initiatives within the healthcare facility to find areas for improvement and implement changes that enhance the quality of patient care.
Adhering to organizational policies and procedures to ensure consistency in nursing practices and promotes a standardized approach to care.

Qualifications:

Associate Degree in Nursing (AND) from ab accredited program.
Graduated from an accredited California School of Professional Nursing.
Two (2) to Three (3) years’ clinical nursing experience in an outpatient care setting or ambulatory care.
Computer ability, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook and Word.
Current California State Board RN license.
May be needed to travel between all TrueCare’ s sites and locations therefore California Driver’s License, proof of valid insurance and clean driving record needed.

Desired Qualifications:

Bachelor of Science in Nursing (BSN) degree.
Community clinic experience.
Preferable bilingual
EHR proficiency, familiar with EHR system and the In-Basket function.
Knowledge of medical terminology, legal and technical aspects of a medical records system, and ICD-10 and CPT codes.

Benefits:

Competitive Compensation
Competitive Time Off
Low-cost health, dental, vision & life insurance
Tuition Reimbursement, Employee Assistance program

The pay range for this role is $45 - $62 on an hourly basis.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.

If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.

Related Jobs

Registered Nurse (RN) - MED/SURG - ONCOLOGY

Tri-City Medical Center • Part-time • Oceanside, California, United States • 4d ago

RN Med-Surg Oncology

Job Locations US-CA-Oceanside Overview Tri-City Medical Center has served San Diego County’s coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one o...

4d ago

VIEW JOB

RN Operating Room II | North Coast Surgery Center

SCA Health • Full-time • Oceanside, California, United States • 1w ago

RN OR

Overview At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is...

1w ago

VIEW JOB

Registered Nurse PreOp II - North Coast Surgery Center

SCA Health • Full-time • Oceanside, California, United States • 1w ago

1w ago

VIEW JOB

RN Specialized - Per Diem - Del Mar Plastic Surgery

Scripps Health • Per Diem • Del Mar, CA, US • 3d ago

Caring for San Diegans since 1924, Scripps Clinic is San Diego’s first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and...

3d ago

VIEW JOB

RN Specialized - Part-Time - Del Mar Plastic Surgery

Scripps Health • Part-time • Del Mar, CA, US • 4d ago

4d ago

VIEW JOB

RN - Surgery (OR) - Encinitas

Scripps Health • Full-time • Encinitas, CA, US • 1w ago

Scripps Memorial Hospital Encinitas has served North County’s coastal communities since 1978. We’re located at Santa Fe Drive and I-5, within walking distance of a park, fitness center, grocery store, pharmacy and restau...

1w ago

VIEW JOB

RN PreOp PACU PRN

United Surgical Partners International • Per Diem • Encinitas, California • 1w ago

RN PACU

Scripps Encinitas-Pre-Op/PACU RN PRN We are looking for a top-performer with solid knowledge of Pre- operative and PACU/ Recovery Nursing .This is a fast paced environment that is driven to reach the highest quality a...

1w ago

VIEW JOB

Registered Nurse, PACE

Family Health Centers of San Diego • Full-time • Oceanside, California 92058, United States • $40 - $49.95 / hour • 5d ago

Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by...

5d ago

VIEW JOB

Registered Nurse (Home Health) - Carlsbad, CA

NeogenCare • Full-time • Carlsbad, CA • $105,000 - $120,000 / year • 1m ago

RN Home Health

* Join Our Team of Highly Talented and Committed Clinical Professionals * Founded in 2014 in San Francisco Bay Area, Neogen Care’s vision is to transform the way healthcare is provided and received by pat...

1m ago

VIEW JOB

Clinical Nurse Educator (RN)

TrueCare • Full-time • San Marcos, CA • 1m ago

RN Educator

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved co...

1m ago

VIEW JOB