IntelyCare Launches First COVID-19 Training Program for Nurses, Nursing Facilities to Help Mitigate Spread of Virus

Free Virtual Training Offered to Meet Growing Demand from Most Vulnerable Healthcare Segment for Increased Education and Support

QUINCY, MA March 17, 2020 – In response to the global COVID-19 pandemic, IntelyCare, a leading intelligent workforce management solution for post-acute facilities, is launching the first training certification program specific to nursing facilities. The training will update nursing professionals on COVID-19 prevention and treatment practices in order to maintain the health of nurses and patients during the outbreak.

“As we monitored the spread of coronavirus, it rapidly became clear that nursing homes are ground zero and healthcare workers are at high risk of infection. We recognized an immediate need among our facility partners and nurses for training specifically designed for these vulnerable communities,” said David Coppins, Co-Founder and Chief Executive Officer, IntelyCare. “By offering training courses free of cost to our nursing employees and the larger nursing community, we are ensuring that nurses and facilities are better protected, informed and equipped to care for patients in this unprecedented time.”

Most Nurses Willing to Work, Need Training and Support
The coronavirus outbreak is placing intense strain on an already-taxed healthcare industry, exacerbating the existing workforce shortage which, before the virus, was expected to reach a dearth of 1M nurses by 2030. IntelyCare conducted a broad survey of its nurses to gather feedback, determine the biggest needs, and project the potential impact of the virus on the workforce. It found:

  • 74% of nursing professionals are still willing to work
  • 55% of nurses want to limit exposure to multiple facilities and want to know if a facility is infected
  • 26% of nurses would consider reducing or stopping work to avoid infection

Surveyed nurses reported wanting more transparency surrounding outbreaks, training, infection control questionnaires, and other communication via IntelyCare’s app or text/email. They also prioritized hand sanitizers, masks, and hazard pay. Nursing facilities’ biggest needs were knowing if nurses are safe to work and trained to treat and prevent the spread of COVID-19, or if any nurse has been infected.

Using the IntelyCare Platform to Flatten the Infection Curve
IntelyCare will require that all nursing employees complete the COVID-19 Best Practices Course in the IntelyCare app before taking shifts. The company will also offer a free, web-based version of the training to all nursing professionals in the U.S., meeting a wider demand for corona-specific educational tools and support. All nurses that take the training, whether employees of IntelyCare or not, will receive continued education credit of one contact hour.

The company has launched additional prevention protocol for its network of facilities and nurses, leveraging its app to share real-time updates as well as to track and mitigate infections. By enacting this comprehensive training and response plan, IntelyCare is taking critical steps to ensure healthcare gig workers don’t promote the spread of infections across facilities.

“We are seeing unprecedented demand on our platform and app from nursing facilities and nurses, all looking for support in dealing with coronavirus,” said Chris Caulfield RN, NP-C, Co-Founder and Chief Nursing Officer, IntelyCare. “We have enacted protocol to immediately notify our nurses if they have worked at an infected facility, and we’re requiring nurses take a symptom survey to ensure they are asymptomatic. We are also alerting facilities if any nurses have direct contact with an infected patient, utilizing a 14-day lookback to project potential spread. By moving swiftly and using our app to prepare our network, we hope to not only slow the disease spread but to share our best practices with other nurses and facilities to flatten the curve on a wide scale.”

In February 2020, IntelyCare raised $45M in a Series B venture round led by new investor Endeavour Vision and included Kaiser Permanente Ventures and Generator Ventures. The investment has helped the company expand its ability to provide on-demand care at critical times of need like this. The company’s platform and mobile app gives nurses access to flexible, on-demand opportunities and intelligently matches them to open shifts that facilities need filled. Through a combination of advanced machine learning algorithms and gig economics, IntelyCare’s approach adds more than 20 percent capacity to the available workforce.

To access IntelyCare’s free, web-based training course for nursing professionals dealing with the coronavirus outbreak, visit http://intelycare.com/covid19training.

 

About IntelyCare 

IntelyCare offers a digital workforce augmentation platform that combines a gig-model application with advanced data science to optimize staff resources and close the widening gap between workforce supply and demand. IntelyCare is revolutionizing the antiquated healthcare staffing market, filling nursing shifts at three times the industry average and giving post-acute facilities the tools to predict and manage staffing needs. The company’s engaging mobile app empowers nursing professionals with access to flexible, on-demand work opportunities, reducing burnout and attrition while increasing productivity. For more information, visit www.IntelyCare.com.

 

U.S. Media Contact
Ashley Owen
Aria Marketing for IntelyCare
(617) 332-9999 x 216
aowen@ariamarketing.com

 

International Media Contact
Sarbjit Kunar
Endeavour Vision
0041 7972 00921
sk@endeavourvision.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IntelyCare Completes Largest Venture Round in Nursing; Raises $45M to Solve Nationwide Workforce Shortage

Endeavour Vision, Kaiser Permanente Ventures, and Generator Ventures Join Existing Investors in Round, Leveraging Gig Economics to Close Projected 1 Million Nurse Shortfall by 2030; Builds on Company’s Exceptional Momentum

QUINCY, MA February 20, 2020 – IntelyCare, a leading intelligent workforce management solution for post-acute facilities, today announced it has completed the largest venture round in the nursing technology space, raising $45M in new equity and debt financing to solve the nationwide workforce shortage. The Series B round was led by new investor Endeavour Vision and includes Kaiser Permanente Ventures and Generator Ventures. 

“As an investor in innovative medical and digital health technologies, we look for companies with disruptive solutions to the challenges facing today’s healthcare system,” said Rob Barmann, Senior Investment Director, at  Endeavour Vision. “IntelyCare’s rapid and significant growth demonstrates the value it is bringing to the nursing sector. With a unique technology and an experienced team, the company is well-positioned to develop further, and we are proud to support it in its next phase of growth.”

This new investment will support IntelyCare’s innovative efforts to apply gig economics and advanced data science technology to optimize existing talent and close the widening gap between supply and demand. The funding round builds on the company’s unprecedented momentum, which saw IntelyCare doubling its revenue and number of facilities from 2018 to 2019.

“With rising rates of chronic conditions and an aging population, there is a critical need for new technologies to support the post-acute care workforce,” said Sam Brasch, Senior Managing Director and Vice President, Kaiser Permanente Ventures. “IntelyCare’s approach augments available nurses to help overcome these complex challenges, reduce burnout and attrition, and drive greater patient care.”

Fueling Future Expansion

This new funding round comes on the heels of record company successes, demonstrating market appetite for the company’s solution. IntelyCare is one of the fastest-growing health tech startups in the Boston area:

  • Revenue doubled over two consecutive years from 2017-2019
  • Customer base (number of facilities) doubled from 2018-2019
  • More than 2 million shift hours filled since 2017
    • More than 1 million shift hours filled in the last nine months alone
  • Shift fill rates three times higher than the staffing industry average (of 25%)

“Since founding IntelyCare in 2016, the demand for our intelligent staffing solution has skyrocketed due to shifting industry dynamics and an intensifying discrepancy between availability and need,” said David Coppins, Co-Founder and Chief Executive Officer, IntelyCare. “Our company has grown exponentially in target regions with a severe need for nurses, and we’re poised to increase our market presence by more than 140 percent in the coming year. We see this as just the beginning; it’s an exciting time for IntelyCare, our nurses, and our customers as we revolutionize the traditional healthcare staffing model.”

IntelyCare offers a platform and mobile app that empowers nurses with access to flexible, on-demand opportunities and intelligently matches them to open shifts that facilities need filled—reducing burnout and turnover. The solution is powered by advanced machine learning algorithms that optimize matching and pricing, creating shifts before facilities know their own need and resulting in the highest shift-fill rate in the industry. It also employs the principles of gig economics to add more than 20 percent capacity to the available workforce. This virtual workforce expansion lowers costs to facilities by reducing turnover and compliance penalties, and ensures facilities have the support needed to care for the patient population.

“Due to high patient-to-nurse ratios and frequent mandatory overtime, nurses experience greater burnout and dissatisfaction while patients have an increased risk of re-hospitalization and higher mortality risk,” said Chris Caulfield RN, NP-C, Co-Founder and Chief Nursing Officer, IntelyCare. “Out of all healthcare settings, post-acute care facilities experience these situations the most frequently and have the highest rates of nurse burnout, which is why we decided to develop our technology specifically for this care setting.”

 

About IntelyCare 

IntelyCare offers a digital workforce augmentation platform that combines a gig-model application with advanced data science to optimize staff resources and close the widening gap between workforce supply and demand. IntelyCare is revolutionizing the antiquated healthcare staffing market, filling nursing shifts at three times the industry average and giving post-acute facilities the tools to predict and manage staffing needs. The company’s engaging mobile app empowers nursing professionals with access to flexible, on-demand work opportunities, reducing burnout and attrition while increasing productivity. For more information, visit www.IntelyCare.com.

U.S. Media Contact
Ashley Owen
Aria Marketing for IntelyCare
(617) 332-9999 x 216
aowen@ariamarketing.com 

International Media Contact
Sarbjit Kunar
Endeavour Vision
0041 7972 00921
sk@endeavourvision.com

IntelyCare Expands Leadership Team to Support Industry Demand for Nurse Staffing Services

Matthew McGinty and Ken Yanhs Join Leading Intelligent Workforce Management Company to Drive Business Growth and Strategy

QUINCY, Mass.– December 16, 2019 —IntelyCare, a leading intelligent workforce management solution for post-acute facilities, today announced the addition of two executives to the leadership team. Matthew McGinty, a seasoned executive with nearly 20 years of business development experience across a variety of technology-driven organizations, is joining the company as the Chief Revenue Officer (CRO); and Ken Yanhs will bring his extensive technical marketing and brand building expertise to the role of Senior Vice President (SVP) of Marketing.

“As post-acute healthcare facilities continue to deal with the implications of an aging population, coupled with an escalating shortage of nursing professionals, we’re experiencing a surge in demand for our per-diem staffing platform that effectively closes this widening gap by intelligently matching available nursing professionals with open shifts,” said John Shagoury, President and Chief Operating Officer, IntelyCare. “As advanced data science is an integral component of our platform and approach, we’re bringing in talented leaders from the technology and business sectors in order to continue optimizing our offering and growing our client base with this unique approach.”

As IntelyCare’s new CRO, McGinty is responsible for driving the development and execution of the company’s sales and go-to market strategy—building and managing internal teams to ensure sales success as well as enhance business growth and market share. Prior to IntelyCare, McGinty spent nearly 20 years working across a variety of corporate settings in a number of roles ranging from management to C-suite. Most recently McGinty worked as the SVP of Sales and Account Management for SHYFT Analytics. Prior to that, he held the position of CRO of Fiksu, and was COO of GTxcel.

“IntelyCare is truly disrupting the traditional healthcare staffing model by leveraging unparalleled predictive technology to help its clients deliver the highest quality healthcare possible,” said McGinty. “I am excited to join the team and further bolster IntelyCare’s offerings and ensure our customers have access to our workforce optimization platform.”

As the company’s SVP of Marketing, Yanhs is responsible for curating and communicating the IntelyCare story and value proposition and building market awareness. Yanhs brings to the team a wealth of diverse leadership experiences from myriad tech-driven industries. Prior to joining IntelyCare, Yanhs was Global EVP of Marketing for Zappi. He was also Director of Marketing for LEGO, and Global Director of Marketing Demand Generation for ItsLearning.

“Over the past year IntelyCare has experienced unprecedented growth; expanding its roster of signed clients by 154 percent and increasing its national footprint by entering new states including Florida, Illinois and New Jersey,” said Yanhs. “I am looking forward to bringing my marketing expertise to the table in order to further support the company’s sustained growth and success into 2020 and beyond.”

About IntelyCare
IntelyCare offers a virtual workforce augmentation platform that combines a gig-model application with advanced data science to optimize staff resources and close the widening gap between workforce supply and demand. IntelyCare is revolutionizing the antiquated healthcare staffing market, filling shifts at three times the industry average and giving post-acute facilities the tools to predict and manage staffing needs. The company’s engaging mobile app empowers healthcare workers with access to flexible, on-demand work opportunities, reducing burnout and attrition while increasing productivity. For more information, visit www.IntelyCare.com.

Contacts

Ashley Owen
Aria Marketing for IntelyCare
(617) 332-9999 x 216
aowen@ariamarketing.com

IntelyCare Continues Significant Momentum in 2019 with New Client Wins and Company Expansion

Intelligent Workforce Management Company Continues to Grow to Meet Increasing Market Demand for Nurse Staffing Services Across the Nation

QUINCY, Mass.–(BUSINESS WIRE)–IntelyCare, a leading intelligent workforce management solution for post-acute facilities, today announced that it has continued its dramatic growth in the past year, winning client contracts in new states, expanding its footprint in key markets and growing its employee base to help support its expanding business. The company has also experienced a surge in the engagement of nursing professionals interacting with the IntelyCare mobile application.

Healthcare staffing shortages continue to plague the industry. This is especially true for post-acute care and skilled nursing facilities, where there is a competitive market and high demand for qualified nursing professionals. These organizations turn to IntelyCare’s per diem staffing platform to optimize staffing levels and augment their workforces through smart matching of nursing professionals to facility needs. In the past year, IntelyCare expanded its roster of signed clients by 154%, and saw significant market expansion in a number of regions, such as Pittsburgh, in which it experienced a notable 236% market growth. In less than a year’s time, IntelyCare entered into the Greater Cincinnati area (including Dayton) which has grown into the company’s largest market to date. IntelyCare also doubled the number of states in which the company operates; newly adding Florida, Illinois, New Jersey, and Kentucky.

“There is a stark lack of resources in the post-acute healthcare world, and facilities are in need of a workforce management solution that can supply them with the most qualified and skilled nursing personnel to provide their patients with the best possible care,” said David Coppins, IntelyCare’s CEO and co-founder. “IntelyCare provides facilities and nurses with a scheduling platform that works with both parties to meet their most up-to-date needs and availability, resulting in a higher fill rate than traditional agencies. Understanding these unique market needs and delivering an effective support model for these organizations not only helps them maintain optimal staffing ratios to meet quality standards, but it also helps combat larger industry challenges, such as forced overtime and staff burnout.”

The company’s expansion in client partnerships has also led to the achievement of a significant enterprise milestone in 2019: 169% revenue growth across all markets, making it the second year in a row that the company doubled its year over year revenue. To support this exploding client demand, IntelyCare has grown its company as well, increasing its headquarters staff by 50% over the last year, and adding key players to its executive team, including the appointment of John Shagoury, President and Chief Operating Officer; and Dr. Ben Tengelsen who leads the company’s advanced data science organization. IntelyCare has also dedicated resources to accelerating its workforce engagement. As part of this initiative, IntelyCare recently launched a loyalty program within its on-demand mobile app that incents its nursing professionals through awards and recognitions. As a result of this and other technological advancements, user engagement has increased, doubling the number of daily unique check-ins on the app, compared to the year prior.

As it continues to differentiate itself as a market leader in the long-term care and healthcare IT space, IntelyCare has begun to garner distinguished industry accolades and recognitions. In July, the Staffing Industry Analysts named Ike Nnah, IntelyCare’s Chief Technical Officer and co-founder, to its 2019 “40 Under 40” list for his industry leadership and innovative contributions to the staffing and workforce solutions ecosystem. Among other significant credits, The Joint Commission recently awarded IntelyCare the “Gold Seal of Approval® for Health Care Staffing Services” for its commitment to compliance, which reflects the organization’s dedication to providing the highest level of safe and quality patient care. Additionally, Healthcare Tech Outlook named IntelyCare as one of the “Top 10 Long-Term Care Solution Providers – 2019,” recognizing the company as a premier long-term care technology leader at the forefront of tackling industry challenges.

About IntelyCare
IntelyCare is an intelligent workforce management solution for post-acute healthcare facilities. Its unparalleled matching technology understands the needs of healthcare facilities and nursing professionals at a hyper-local level to improve care by automatically optimizing and augmenting staff. The company is headquartered outside of Boston, Mass. and backed by strategic investors including LRVHealthLeerink Revelation PartnersLongmeadow Capital, and healthcare entrepreneur Bill Mantzoukas. For more information on its industry-changing solution, please visit https://www.intelycare.com/

Contacts

Antonia Rutter
Aria Marketing for IntelyCare
(617) 332-9999 x 209
arutter@ariamarketing.com

IntelyCare Awarded Health Care Staffing Services Certification from The Joint Commission

IntelyCare Awarded Health Care Staffing Services Certification from The Joint Commission

Leading Intelligent Workforce Management Platform Receives Gold Seal of Approval for Compliance with Performance Standards

 

QUINCY, August 7, 2019 IntelyCare, a leading intelligent workforce management solution for post-acute facilities, has earned The Joint Commission’s Gold Seal of Approval® for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.

Health care staffing firms place temporary staff in organizations that direct or provide patient care. Health Care Staffing Services Certification demonstrates IntelyCare’s efforts to address how qualifications and competencies of staff are determined, placement of staff and how their performance is monitored.

IntelyCare underwent a rigorous onsite review on July 11, 2019. During the visit, a team of The Joint Commission reviewers evaluated compliance with related certification standards, including program structure and management, leadership, and delivery of services. The Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews.

“Health Care Staffing Services Certification recognizes health care staffing firms committed to fostering continuous quality improvement in patient safety and quality of care,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend IntelyCare for using certifications to strengthen its program structure and management framework, as well as to enhance its staff recruitment and development processes.”

“IntelyCare is honored to receive The Joint Commission’s Health Care Staffing Services Certification,” said David Coppins, CEO & Co-founder of IntelyCare. “As the nursing shortage continues to rise, health care facilities are tasked with the challenge of filling shifts with limited resources. Our tailored solution allows our customers to address this issue by connecting them with local, highly qualified nursing professionals with a higher fill rate than traditional agencies, enabling them to seamlessly manage staffing support and meet quality standards, so that they can focus on providing quality care to their patients.”

IntelyCare implemented leadership and performance improvements for the supplemental nurses working in healthcare facilities to ensure they have met the requirements established by The Joint Commission. To assure compliance with The Joint Commission’s standard, IntelyCare provides written descriptions of all of its service features in addition to continuing education and training opportunities for its nursing professionals via the app to deliver the highest quality staff to its partnering facilities.

To learn more about IntelyCare’s Joint Commission’s certification, please visit our Joint Commission webpage.

For more information about The Joint Commission, please visit The Joint Commission website.

 

About IntelyCare
IntelyCare is the intelligent workforce management solution for post-acute healthcare facilities. Its unparalleled matching technology understands the needs of healthcare facilities and nursing professionals at a hyper-local level to improve care by automatically optimizing and augmenting staff. The company is headquartered outside of Boston, Mass. and backed by strategic investors including LRVHealth, Leerink Revelation Partners, Longmeadow Capital and healthcare entrepreneur Bill Mantzoukas. For more information, visit www.IntelyCare.com

 

Media Contact:
Antonia Rutter
Senior Account Executive
Aria Marketing
(617) 332-9999 x209
arutter@ariamarketing.com

IntelyCare Named as Top 10 Long-Term Care Solution Providers – 2019 by Healthcare Tech Outlook

IntelyCare Named as Top 10 Long-Term Care Solution Providers – 2019 by Healthcare Tech Outlook

Intelligent Workforce Management Platform Recognized As Long-Term Care Technology Leader

 

QUINCY, July 23, 2019 – IntelyCare, a leading intelligent workforce management solution for post-acute facilities, today announced that it has earned a spot on Healthcare Tech Outlook’s, “Top 10 Long-Term Care Solution Providers,” for 2019 list. IntelyCare, along with other leading providers, such as Cerner and MediTech, received highest honors from a distinguished panel of CEOs, CIOs, VCs, analysts, and the Healthcare Tech Outlook editorial board, who assessed hundreds of solution providers and hand-selected those at the forefront of tackling industry challenges.

IntelyCare helps address workforce staffing challenges in order to enable long-term healthcare facilities and nursing professionals to provide the highest level of patient care. IntelyCare’s per diem staffing platform enables post-acute healthcare facilities to optimize staffing levels and augment their workforce through smart-matching of nursing professionals and local facilities. The on-demand platform also allows healthcare facilities to reduce the administrative burden of manually scheduling shifts and ensure there are no gaps in coverage. It provides transparency to facilities, offering data-driven insights into how well nurses are performing while also helping consolidate costs, meet quality standards and manage staffing support.

With the emergence of the patient-driven payment model transforming the healthcare ecosystem, long-term care providers face a unique set of challenges. They rely on having a complete and fully qualified nursing staff in order to provide patients with a higher level of care, however, staffing shortages continue to rise, with an estimated 1.1 million registered nurse job vacancies expected by 2022. IntelyCare helps solve this problem and stands out as one of the few workforce management solutions exclusively tailored to the long-term care space. “We take pride in honoring IntelyCare for providing healthcare facilities with the most robust, unique, workforce management solution to help improve patient care in the long-term care arena,” said Alex D’Souza, Managing Editor of Healthcare Tech Outlook.

“We’re thrilled to be included in Healthcare Tech Outlook’s list of top long-term care solution providers,” said David Coppins, CEO & Co-Founder of IntelyCare. “Our mission is to understand the needs of healthcare facilities at a hyper-local level and provide a solution to help them thrive within the healthcare ecosystem. IntelyCare’s technology-driven process helps meet this need to improve staffing, streamline administration, and reduce nurse burnout, resulting in improved patient care.”

You can read the company’s feature profile, “IntelyCare: The Healthcare Staffing Strategist,” by Healthcare Tech Outlook here.

About IntelyCare
IntelyCare is the intelligent workforce management solution for post-acute healthcare facilities. Its unparalleled matching technology understands the needs of healthcare facilities and nursing professionals at a hyper-local level to improve care by automatically optimizing and augmenting staff. The company is headquartered outside of Boston, Mass. and backed by strategic investors including LRVHealth, Leerink Revelation Partners, Longmeadow Capital and healthcare entrepreneur Bill Mantzoukas. For more information, visit www.IntelyCare.com

About Healthcare Tech Outlook
Published from Fremont, California, Healthcare Tech Outlook is a print magazine, which features CIOs, ITVPs, CTOs, and other decision makers sharing their insights and perspective on healthcare industry. A panel of experts, technology leaders and board members of Healthcare Tech Outlook magazine has finalized the “Top 10 Patient Engagement Solution Providers 2018” and shortlisted the best vendors and consultants in the healthcare industry. For more info, visit: www.healthcaretechoutlook.com

 

Media Contact:
Antonia Rutter
Senior Account Executive
Aria Marketing
(617) 332-9999 x209
arutter@ariamarketing.com