McKnight’s: 3 Ingredients to Reduce Nurse Burnout

“There’s no way around it: The largest contributor to nurse burnout is short staffing. No employee benefit can over correct for too many overtimes, too many shifts worked without enough staff on the floor and not enough time off to recover. Facilities need to make sure they aren’t burning out their staff, but how they make that happen is up for discussion.”

Our Co-Founder and Chief Nursing Officer, Chris Caulfield, RN, NP-C, lists the perfect recipe for optimizing long-term care and skilled nursing facilities: a well-staffed facility and a team of nursing professionals who feel appreciated. Read the full article in McKnight’s Long-Term Care News here.

Daily Nurse: Nurses are Taking the Temperature of the Gig Economy

Our Co-Founder and Chief Nursing Officer, Chris Caulfield, sat down with Daily Nurses to discuss the challenges of achieving a work-life balance as a nurse, and the opportunity the gig economy has to transform the nursing experience.

What particular challenges are faced by nurses who are parents and spouses?


It is a challenge for any working professional to balance both the responsibilities of work and being a parent or spouse, but there are a few factors that make it even more difficult for nurses.


For nurses, shift start times are rigid, shift end times are unpredictable, and working from home is not an option. As a result, nurses cannot come in a little late if their child misses the bus, nor can they be certain their shift will end on time to do school pick-up. Additionally, if their child is sick, they cannot work from home to take care of them.


Oftentimes, nurses are asked to stay late to cover care gaps. For a parent, this catches them between a rock and a hard place: what do you choose? Abandoning your patients or abandoning your child in the after school pick-up line?

Read Chris’s full Q&A on

WCAI: Can the ‘Gig Economy’ Save the Nursing Industry on Cape Cod?

Nursing homes on the Cape and Islands find themselves in the midst of a severe nurse staffing shortage, which is making it more difficult than ever to safely care for their patients.

Our Co-Founder and Chief Nursing Officer, Chris Caulfield, describes the opportunity to alleviate the strain caused by the severe nurse staffing shortage with a new kind of workforce in a recent interview with Sarah Mizes-Tan. 

“…Intelycare isn’t meant to be a replacement for nursing assistants hired in-house, and that he doesn’t think it’s a good idea for nursing homes to be staffed entirely by Intelycare. But the app can be the bridge between an understaffed and a well-staffed nursing home.


“You can’t staff a whole facility with 100 percent [Intelycare nurses]. It just wouldn’t work, it would be dangerous,” Caulfield said. “But the balance of 5 percent or 10 percent to make sure your own staff isn’t being turned over or burnt out, and to make sure you’re delivering care, is extremely important.”

Read the full article and listen to the recording on WCAI.

Forbes: The Gig Economy Has Arrived In the World of Nursing

Our Co-Founder and Chief Nursing Officer, Chris Caulfield, explains the tremendous impact the gig economy can have on the nursing experience in his article for the Forbes Technology Council.

These tech-enabled health care staffing “gigs” give nursing professionals the freedom to work when they want. Similar to the way an Uber driver picks up a ride in their app, nurses can browse potential shifts on their app and can filter shifts based on when and where they’d like to work. So, if they want to make time for their family, friends, healthy living and rest, they can. Plus, at per diem rate, nurses can craft their perfect schedule, and get paid well at the same time. This technology has the potential to not only combat the short staffing struggles health care facilities faced throughout the United States, but they can also create a better nursing experience for nurses.

Read Chris’s full article in Forbes.

Healthcare Business Today: Avoiding Nurse Burnout Through The Gig Economy

Our Co-Founder and Chief Nursing Officer, Chris Caulfield, weighs in on the gig economy’s role in potentially relieving nurse burnout and the staffing shortage in his contribution to Healthcare Business Today.

The nursing profession is at a breaking point. Chronic staff shortages, an aging U.S. population and burnout driven by physically and emotionally stressful work and forced overtime, create a perfect storm that is driving nurses away from healthcare just when they are needed the most.


One ray of hope for salvation comes in the unexpected form of the gig economy. Using the same concepts that Uber and Lyft leveraged to transform urban transportation, companies are now beginning to apply these very same supply and demand principles to healthcare. So far, the early results are very encouraging. This type of technology empowers nurses to regain the flexibility to control their own schedules and income, and those facilities who once battled seemingly chronic staff shortages and burnout are now adept at keeping its internal staff happier and more engaged.

Read Chris’s full article on Healthcare Business Today.

Staffing Industry Analysts: Ike Nnah, 40 Under 40

Staffing Industry Analysts, the global advisor on staffing and workforce solutions, named IntelyCare’s co-founder and Chief Technical Officer, Ike Nnah, to their annual 40 Under 40 list.

Ike Nnah is co-founder and chief technical officer of IntelyCare, an online staffing platform for nurses and CNAs that uses an AI-powered mobile app to link them with jobs. The Quincy, Massachusetts-based firm operates in seven states and raised $10.8 million in a series A funding round last November.


IntelyCare began business about 3½ years ago. Nnah says its recruitment process is mostly automated, but there are points where there is a human touch — including an interview with a recruiter and a contact after a worker gets his or her assignment.

To read the full profile, visit