IntelyPro Spotlight Series: Kulah Mulbah, CNA

Kulah Mulbah IntelyPro Spotlight

Kulah Mulbah is a CNA from Philadelphia, Pennsylvania but spent part of her childhood in Liberia and Ghana. She started her nursing career as a medical assistant at a doctor’s office. She then worked in hospice care and worked as a CNA at Abington Hospital in Abington, Pennsylvania. During her nursing work, she began to experiment with IntelyCare.

“At first, I thought it was too good to be true. But when a friend suggested it to me, I thought I’d give it a try. Once I found out how easy it made my job and how much better the pay was, it was a no-brainer to switch to IntelyCare full-time.”

The traditional 9 to 5 alternative was unappealing for Kulah. “It’s the flexibility and freedom for me,” she says. But the tipping point for her came when it came time to compare her pay at the end of the year. “I need to test things like this out before walking away from another thing. I don’t make these decisions lightly,” she says. “I never get days off, I never call out, and only take a vacation once a year. When I’m committed to something, I stick with it. But when I saw that I made the same amount of pay from my part-time work with IntelyCare as I did with my full-time nursing job, I knew I had to switch.”

Kulah works hard and loves her job in hospice care. When she found out she’d get better pay for the same type of work, have the freedom and flexibility to make her schedule days in advance instead of months in advance, and not have to restrict herself to a facility that doesn’t fit her needs, the choice was clear.

“The traditional CNA job has little growth at all. You’re stuck from paycheck to paycheck. With IntelyCare, I can meet new people, solve new problems, and grow my professional and personal experiences by visiting different facilities. And it helps that I have the chance to earn better pay every time I take a shift.”

Kulah is a dedicated CNA and finds her hospice care work rewarding. “Yes, IntelyCare pays, but at the end of the day, I do this because helping others is my calling,” she says. “On occasion, I still help my patients from my previous job for free. Some of them don’t have the financial stability to pay for a nursing facility while others don’t do well when they are away from their family but can’t afford home health services.” 

During one particular shift, the nurse told her that the patient she was going to take care of had a likelihood of passing away in one week. That’s difficult to take in.

“With some patients, it’s the compassion you show them that keeps them alive for a little longer. I formed a bond with this patient and took care of her the best I could. She insisted she take her medication from nobody but me. They said she would live for one week, but she lasted 6 months.” 

For Kulah, the toughest part about nursing is when she finds herself putting her heart and soul into her work without being appreciated for it. “Nursing is harder when I am there to help and care for people, but the team around me doesn’t show the compassion that I do. You can do the hardest job in the world, but if you have a team of people supporting you and working together, it won’t feel hard at all.”

When Kulah isn’t caring for her residents, she loves to travel. “I’ve traveled to Amsterdam, Venice, Paris, New Mexico, Puerto Rico, and Africa. Before COVID-19, I tried to go to a new place every year!” Her favorite place to travel was Venice because she was amazed at all the houses on top of the water. She remarks that even though she was originally from Liberia and immigrated to the US when she was 11, she felt like a tourist in Africa and finds herself more at home in the US.

Kulah offers advice to new nursing professionals, advice that draws on her African roots. “I’m African, and we believe that it’s a blessing to help your elders. Of course, it’s a blessing to earn an income, but it’s a second blessing to care for the elderly of my community.” Kulah’s mother recently underwent knee surgery, so she took time away to care for her. With IntelyCare, she’s able to adjust her schedule on the fly so she can make time for her mother.

If there was one piece of advice she wished she had when starting her career, it would be to get her CNA license earlier. “I would be much more financially stable if I had gotten my CNA certification sooner. I may have been able to take advantage of opportunities to advance my career or go to nursing school.” Visit our blogs on tips to pay for nursing school and how to succeed in nursing school.

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