IntelyCare Adds Renowned Nursing Advocate, Entrepreneur Rebecca Love to Executive Leadership Team

Love, founder of and the first nurse to be featured on, will help IntelyCare implement innovative ways to better the lives of the nursing professionals it employs

QUINCY, MA  August 24, 2021 – IntelyCare, the largest staffing platform for nursing professionals seeking per-diem positions, today announced that it has added Rebecca Love as chief clinical officer. The founder of, Love is regarded as a pioneer in developing technology solutions that benefit nursing professionals. She is also one of the country’s most prominent advocates for nurses, with her 2018 TEDx Talk marking the first address by a nurse to be featured on the main platform.

At IntelyCare, Love will act as a company evangelist for the nursing professionals it employs, giving them a louder voice by identifying the issues they face and advocating for ways to overcome them. She will also oversee clinical operations and compliance.

“Too many nurses are suffering from burnout and leaving the profession every day. I think we’ve dealt with nurses for too long in an antiquated way, and we need to empower them so they can own their career,” Love said. “If we don’t figure out how to retain nurses, allow them more flexibility with their schedules, and bring them back to the bedside, we’ll see people who need 24/7 care go without.”

Studies show that nurses are exiting the profession at a rapid rate, and the pandemic dramatically aggravated the problem. The country’s shortage of registered nurses is expected to soon reach 1.1 million. The causes of the exodus have been traced to too many long shifts, lack of control over schedules, and a general feeling that nurses’ needs are being ignored. Love said she joined IntelyCare because of the company leadership’s dedication to partnering with nurses.

“IntelyCare is spearheading the change to put nurses first,” said Love. “I think when the company started it was based on building a platform that met the demands of healthcare, largely nursing homes. And from that, they became experts in really understanding how nurses work, how shifts work, and how scheduling works. I believe IntelyCare will initiate a revolutionary change in the way nurses engage with healthcare systems.”

IntelyCare’s platform uses machine learning algorithms to match its employees, known as IntelyPros, with open shifts at the facilities it partners with. At a time when the healthcare industry at large is overlooking the needs of its nurses, IntelyCare gives them unprecedented control over their schedules. IntelyPros also receive retirement benefits, health insurance, holiday and overtime pay, access to childcare benefits, and 25% higher weekly wages on average. For facilities, the staffing-and-scheduling platform provides the ability to automatically optimize and add staff, leading to the highest shift-fill rate in the industry.

Love’s passion has always centered around ways to empower the nursing profession, with the aim of building, scaling, and strengthening nursing’s impact on the future of healthcare. She is President of the Society of Nurse Scientists, Innovators, Entrepreneurs & Leaders (SONSIEL), a 501-3 Nonprofit founded by leading nurses in the U.S., U.K., and Canada. In partnership with Johnson & Johnson and Microsoft, SONSIEL organizes, the world’s largest nursing hackathon. Love also started the nation’s first nurse innovation and entrepreneurship program at the School of Nursing at Northeastern University, is the co-author of two international best-selling books (The Nurses Guide to Innovation and The Rebel Nurse Handbook), and is the host of the Outcomes Rocket Nursing podcast. She will lean on all of her experience to help lead IntelyCare in its mission to solve the workforce shortage by putting the needs of nurses first.

“Rebecca Love is one of the most articulate, imaginative, and straight-talking thought leaders in healthcare and nursing today,” said David Coppins, IntelyCare’s CEO and co-founder. “Not only is she a nurse, the daughter of a nurse, and a former nursing instructor, but she also co-founded and sold the tech company She knows from firsthand experience the role software solutions can play in tackling the most daunting healthcare challenges. We couldn’t be happier that Rebecca has joined our team and will bring her tech know-how and understanding of the nursing profession to IntelyCare.”


About IntelyCare 

IntelyCare is the largest digital nurse staffing platform in the United States. Through advanced machine learning and behavioral science, IntelyCare’s easy-to-use app matches nursing professionals with open assignments at its post-acute partners. In doing so, IntelyCare is leading the work evolution for nurses, empowering them with the freedom to choose when, where, and how often they work, for the wages and benefits they deserve.

To learn more about how IntelyCare is redefining healthcare staffing,  visit


Joe Casados, Bospar PR


IntelyCare Announces Partnership With DailyPay to Provide Nursing Professionals Faster Access to Earned Pay

Providing daily access to earned income from shifts is just the latest way IntelyCare is empowering nursing professionals to enjoy flexibility and take control in their careers.

QUINCY, MA  August 17, 2021 – IntelyCare, the leading intelligent workforce management solution for post-acute facilities, has teamed up with DailyPay to enable nursing professionals to access their earned income on-demand. The partnership gives IntelyCare employees, known as IntelyPros, more financial flexibility during this challenging economic period for healthcare workers.

With DailyPay, IntelyPros can now elect to retrieve a portion of their pay on the same day that they work their shifts. Since the new benefit launched, 70% of eligible IntelyPros have enrolled. Those using DailyPay have seen their earned income from a shift transferred directly into their bank accounts. The instant access to their earnings makes it easier for these IntelyPros to pay for essentials, such as food, transportation, childcare, and other expenses that directly impact their everyday lives.

“The first time I completed my shift with DailyPay, about 15 minutes later, I got a notification that my DailyPay Balance went up,” said Brianna Douglas, a certified nursing assistant from Lynn, MA. “I cashed out and took my kids to a nice little dinner and we had fun. With a job like mine, those things make a difference.”

Providing faster access to income is just the latest example of how IntelyCare is breaking the traditional confines for the typically overworked and underpaid nursing community. As new COVID-19 variants begin to again threaten public health, nurses are fleeing the profession in record numbers and the country could soon suffer a shortage of 1.1 million nurses. Therefore, to keep nursing professionals happy, healthy, and by the bedside, it is imperative that the specific causes of this exodus be addressed.

“As a country, we can no longer afford to turn our backs on nurses. Fewer nurses mean more deaths and that’s simply a fact,” said David Coppins, CEO, and co-founder of IntelyCare. “Nursing is inordinately taxing and stressful. To effectively do their jobs and avoid burning out, nurses need facilities to provide appropriate nurse-to-patient ratios, as well as flexibility in scheduling. And nurses must be compensated appropriately.”

At the height of the COVID-19 crisis last year, nurses dramatically demonstrated their value when, at great risk to their own lives, they labored long hours caring for the sick. Nonetheless, for many nurses, the profession remains synonymous with overwork, low pay, too few benefits, and a general feeling that the healthcare system exploits them. It’s precisely here – where the healthcare sector is weakest at supporting nurses – that IntelyCare contributes most.

“I love IntelyCare,” said Douglas. “I get to set my own hours, my own days. If I need to leave early or come in a little later, I just let IntelyCare know and they get it all straightened out for me. It’s amazing. I really don’t have to talk to anybody to get my shifts. I just do everything through the app and it shows me all the information I need, including the rate.”

DailyPay is the industry-leading technology platform that is architecting a new financial system for the future. Starting with pay, DailyPay is rewriting the invisible rules of money through its innovative technology platform. During the pandemic, the demand for DailyPay grew exponentially as companies realized the positive impact this technology offers employees and employers alike. According to recent research, when employers offer an on-demand pay benefit to staff, they hire 52% faster and retain workers up to 73% longer.

“As we continue to make our way through this pandemic, we rely on the frontline workers IntelyCare provides to keep us safe and healthy,” said Jeanniey Walden, DailyPay chief innovation and marketing officer. “Working with IntelyCare to support these frontline heroes so they feel respected, trusted, and valued is a true honor.”


About DailyPay

DailyPay, powered by its industry-leading technology platform, is on a mission to build a new financial system. Partnering with America’s best-in-class employers, including Dollar Tree, Berkshire Hathaway, and Adecco, DailyPay is the recognized gold-standard in on-demand pay. Through its massive data network, proprietary funding model, and connections into over 6,000 endpoints in the banking system, DailyPay works to ensure that money is always in the right place at the right time for employers, merchants, and financial institutions. DailyPay is building technology and the mindset to reimagine the way money moves, from the moment work starts. DailyPay is headquartered in New York City, with operations based in Minneapolis. For more information, visit


About IntelyCare 

IntelyCare is revolutionizing healthcare staffing, scheduling, and training by offering an enterprise workforce management platform combined with a gig-model staffing app for the long-term care market. Fueled by advanced data science, IntelyCare’s technology empowers nursing professionals, facility administrators, and other healthcare heroes to transform the way they work by bringing flexibility, simplicity, and transparency to per-diem scheduling and staffing. Named No. 41 on the Inc. 5000 in 2020 and No. 1 on the Boston Business Journal’s Fast 50 in 2020, IntelyCare is the top-ranked nurse workforce management solution in the country and the fastest-growing private company in Massachusetts. For more information, visit

Joe Casados

Comparably Recognizes IntelyCare as a Best Place to Work in Boston

Leading Nurse Workforce Management Company Awarded for Outstanding Company Culture and Professional Growth Opportunities

QUINCY, MA  April 13, 2021 IntelyCare, the leading intelligent workforce management solution for post-acute facilities, has been recognized with the Best Places to Work in Boston 2021 Award from Comparably, a top compensation, culture, and career-monitoring site in the U.S. The designation, determined directly from employee ratings, reflects IntelyCare’s commitment to building a rewarding, inclusive working environment while it charts continued year-over-year record growth and momentum.

“One of IntelyCare’s core values is ‘together we thrive,’ and that spirit has truly been key to our success,” said David Coppins, co-founder, and CEO of IntelyCare. “Making IntelyCare a supportive, engaging, and fun place to work has remained a priority since day one, even as we were remote for the majority of 2020. I’m extremely humbled to know our hardworking, dedicated employees recognize that, and I share this recognition with all of them.”

Winners of Comparably’s Best Places to Work Award are determined based on a series of structured and comprehensive workplace questions in nearly 20 core culture categories including compensation, leadership, professional development, work-life balance, and perks and benefits. Winners are selected based on ratings from employees at all levels and departments.

“Boston is home to so many innovative companies and startups, which makes this honor even more meaningful,” said John Shagoury, president and chief operating officer at IntelyCare. “Our notable growth and achievements, such as our $45M Series B and #41 Inc. 5000 ranking, would not be possible without the contributions of each and every person at IntelyCare. I’m incredibly proud of what the team has already accomplished and I’m excited about where we’re heading together.”

IntelyCare will add approximately 20,000 nurses from across the country to its ranks as it expands to new geographic markets through 2021. To support this growth, the company will increase its corporate workforce by 70%, hiring over 110 employees in Greater Boston and beyond.

Those interested in joining the IntelyCare team can find a full list of open opportunities at

About IntelyCare 

IntelyCare is revolutionizing healthcare staffing, scheduling, and training by offering an enterprise workforce management platform combined with a gig-model staffing app for the long-term care market. Fueled by advanced data science, IntelyCare’s technology empowers nursing professionals, facility administrators, and other healthcare heroes to transform the way they work by bringing flexibility, simplicity, and transparency to per-diem scheduling and staffing. Named No. 41 on the Inc. 5000 in 2020 and No. 1 on the Boston Business Journal’s Fast 50 in 2020, IntelyCare is the top-ranked nurse workforce management solution in the country and the fastest-growing private company in Massachusetts.

For more information, visit

Lindsey Honig
Aria Marketing for IntelyCare
(978) 457-2177


Revolutionizing How You Schedule, Step by Step

Revolutionizing How You Schedule, Step by Step

While many industries – from retail to foodservice – are already using advanced technology to optimize workforce utilization and scheduling, most of the healthcare industry has lagged in adopting more advanced systems with nursing and rehab facilities, notably behind the rest of the sector. Most post-acute facilities are still working with outdated nurse scheduling systems like pen and paper or the digital equivalent: home-grown spreadsheet processes that fail to capture useful data much less provide valuable insights. Between the legislated staffing ratio mandates, a limited pool of available workers, and other unique scheduling challenges in the post-acute space, these organizations desperately need more user-friendly nurse staffing and scheduling tools to juggle all these requirements. In addition, they could also benefit from a technology that gathers vital data to support more advanced workforce management techniques.

Digitizing the scheduling process is a big undertaking, especially based on where many facilities are today, but ‘perfect’ should never be the enemy of ‘good.’ Instead of avoiding this endeavor altogether, facilities should focus first on adopting basic digital capabilities to get more efficient, and then begin to scale up to more complex, ‘nice to have’ capabilities when the time is right.

The following list describes the process of moving from basic but essential digitization to more advanced techniques. It can serve as a roadmap for organizations wanting to modernize their scheduling workflow:

  • Adopt a digital scheduling platform
  • Use platform to ensure safe and compliant staffing levels
  • Leverage data within the platform to improve cost management and efficiency:
    • Prioritize affordable staff over higher-cost resources (i.e., nurses going into overtime or from nursing agencies) when possible.
    • Schedule staff based on licensure (i.e., avoid scheduling higher-paid RN when an LPN can fill the same shift.)
    • Identify nurses with the competencies and training required for the specific demands of the shift.
  • Pull trends from data to increase staffing consistency and improve clinical performance:
    • Schedule limited pools so the same staff works with the same residents on the same floor, enabling greater retention of clinical knowledge and stronger resident-staff relationships.
  • Bring nurses into the scheduling equation to improve employee engagement, retention, and satisfaction:
    • Allow nursing professionals to build their own schedules and choose not to work when they need a break.
    • Enable nurse self-scheduling via crowdsourcing to reduce the burden on the scheduler.
    • Prevent nurse burnout or forced overtime (supporting cost-efficiencies and nurse satisfaction/wellbeing)

Revamping the scheduling function will take dedication, time, and effort – but the return on this work is huge. Though the process is complex, this checklist will help organizations tap into the many benefits of scheduling technology by starting wherever they are and taking it one step at a time.

Frustrated with antiquated staffing and scheduling? Welcome to the 21st century. Get in touch today, and our team will be happy to provide a hands-on demonstration for your facility. Get started today.

What does a CNA do?

What does a CNA do?

Certified Nursing Assistants (CNAs) are found in post-acute facilities, among other care settings. They are responsible for attending to patients’ direct health care needs and are often under the supervision of a registered nurse. CNAs are also referred to as nurse aides or nursing assistants. In most instances, they are responsible for the demanding physical tasks of patient care.

What are the Typical Responsibilities of a CNA?

Some of the CNA’s responsibilities depend on their practice setting. However, there are typical responsibilities of a CNA irrespective of where they work. The typical responsibilities of a nursing assistant include:

  • Administration of nursing care to patients in different settings under the supervision of a registered nurse or other qualified medical professionals.
  • Ensuring patients’ quality healthcare, safety, and comfort by helping out with activities like feeding, bathing, and dressing.
  • Provision of basic medical care for patients, including medication administration, collection of specimens, changing bandages, etc.
  • Keeping tabs on patients’ vital signs and general conditions and reporting to the medical supervisor.
  • Ensuring timely reports and appropriate documentation of the patient’s condition.

Where do CNAs Typically Work?

Certified Nursing Assistants fit into several healthcare settings. Some of these settings include:

  • Long-Term Care Facilities,
  • Skilled Nursing Facilities,
  • Nursing homes,
  • Rehabilitation centers,
  • Adult daycare centers,
  • Home Health,
  • Hospitals, etc.

However, they are more often found in rehabilitation centers, specialized nursing facilities, and home health centers.

What are the Requirements to Become a CNA?

There are specialized training and certifications required to become certified nursing assistants. The basic requirement is a high school diploma and Certified Nursing Assistant (CNA) certification from an approved CNA educational program. Some institutions might further require at least six months of experience in post-acute care or relevant in-patient care. A prospective CNA may also be subject to a background check depending on the state of practice.

What are the Benefits of Working as a CNA?

Due to the realities of an aging population, the need for quality care is increasing. Certified Nursing Assistants are currently among the most qualified professionals to cater to this need. This places nursing assistants in high demand. Apart from this, there is also a vast array of opportunities for CNAs across several healthcare settings, including working per-diem. Some of these per-diem opportunities also allow CNAs to design their work schedules based on their preferences.

Without a doubt, working as a nursing assistant is very rewarding, especially if you are passionate about helping people and giving care to others. As a nursing assistant, you get to work closely with patients, delivering care at the frontline.

So whether you’re looking at taking up a CNA role temporarily or as a long-term career, you can rest assured that it’s worthwhile. If you are looking to get training and certification as a Licensed Practical Nurse or Registered Nurse, a temporary per-diem role as a CNA might be the perfect role for you.‍

What is the Average Pay for a CNA?

Overall, a nursing assistant’s pay depends on several factors: education, extra skills, certifications, and experience, for example. However, the average hourly pay for CNAs is around $13.72. Some other important factors that affect the pay are the number of hours you work weekly and your location.

With IntelyCare, CNAs are hired as W2 employees who earn weekly pay that’s 25% higher than average with great benefits. See how much you could earn as a CNA working for IntelyCare here.

Looking to Become a CNA?

Being a CNA is not always an easy ride. The job can get quite physically and emotionally demanding. However, it is also gratifying. It also allows you to experience the fulfillment of putting a smile on somebody’s face and helping them heal both physically and emotionally. You get to offer patients comfort, kindness, and sometimes just friendly company. It’s also a great first step into the healthcare industry if you have further goals to become an LPN or RN, for example. If you are looking to take up a role as a CNA, you can fulfill entry into the caregiving profession.

Are you considering pursuing the fast-paced and rewarding work of a certified nursing assistant? Don’t wait! Join the IntelyCare team today, and get an opportunity to give care where and when you want!